Comfort Hotel Xpress Tromsø

Hotels
•
Strawberry
8.4 (5889 reviews)
Grønnegata 35 , Tromsø , no

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Rooms are small
Cleaning frequency low

Categories

Cleanliness
8.04
Several reviews indicated cleanliness issues, including complaints about rooms not being cleaned regularly.
Service
9.51
Many reviews highlighted the pleasant and helpful staff.
Location
9.55
The hotel's proximity to central attractions was frequently praised.
Room Quality
7.5
Feedback suggested rooms were often small and lacked amenities.
Amenities
8.53
Amenities like laundry and clean areas were positively mentioned, though some guests noted missing items.
Value for Money
7.49
Several guests felt the hotel was overpriced for the quality provided.
Food and Beverage
7.54
Lack of in-room coffee and high prices for provided services were noted.
Overall Experience
9.01
General sentiment was mostly positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:33

Property Description

Eco-Certified Central Location
This eco-certified hotel in central Tromsø offers simple guest rooms with free WiFi and a flat-screen TV. Storgata shopping street is just a minute's walk away.

Convenient Amenities
Guest rooms at Comfort Hotel Xpress Tromsø feature wooden floors, a work desk, and a private bathroom with a shower. Some rooms also provide city and sea views. Enjoy breakfast items, snacks, and drinks from the 24-hour lobby shop in the lounge.

Nearby Attractions
Explore the city with ease as Polaria Experience Centre is only 500 meters away, and Tromsø's Hurtiguten terminal is a 6-minute walk from Comfort Hotel Xpress. Book your stay now for a comfortable and convenient experience.

Important information:

Starting 25 March 2018, this hotel does not accept cash payments.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5889 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 9.01
D
Daniel • couple • pa
6
Pequeño y cómodo pero muy caro
Pros:

ubicacion

Cons:

muy caro

2026-04-10 • via Nuitee
F
FERNANDO • couple • us
8
Pros:

Good area close to restaurants and close to downtown

Cons:

Room too small

2026-04-10 • via Nuitee
A
Ar2285 • family_with_children • it
7
Pros:

Good location

Cons:

Towels too small. I booked a "compact room" but I changed it because the bed was really small

2026-04-10 • via Nuitee
L
Lara • couple • ch
10
2026-04-09 • via Nuitee
• solo_traveller • de
8
2026-04-09 • via Nuitee
Özlem • solo_traveller • ch
7
Cons:

Es ist eher wie ein Hostel. Das Personal an der Rezeption wirkte auf mich leider etwas kaltherzig – nicht einmal eine richtige Begrüssung, weshalb ich eher zum Self-Check-in am Eingang tendiert habe.

Hingegen waren die Mitarbeiterinnen, die für die Zimmerpflege zuständig sind, sehr freundlich.

2026-04-08 • via Nuitee
K
Karin • family_with_children • ch
8
Pros:

--

Cons:

-(

2026-04-08 • via Nuitee
J
Jack1881 • solo_traveller • gb
8
2026-04-08 • via Nuitee
L
Lorenza • couple • nl
10
2026-04-08 • via Nuitee
C
Claudine • solo_traveller • gb
9
Would stay here again, no question!
Pros:

Location was excellent, less than 10mins walk to the main hub of the city centre, even right at the corner of the bus stop that leads straight to the airport. Room was great value for money given I had it all to myself and it had a private bathroom too. Everything was clean and tidy, check in and out was a breeze.

Cons:

Would have wanted a small kettle or tea & coffee station in my room so I could have made hot drinks in the early morning/night!

2026-04-08 • via Nuitee
E
Elise • solo_traveller • no
10
2026-04-08 • via Nuitee
C
Cristian • solo_traveller • it
10
Ottimo rapporto qualità-prezzo per il tuo soggiorno nell’Artico
Pros:

Ottima posizione in centro a Tromsø, per gli standard norvegesi ottimo rapporto qualità-prezzo. La stanza è calda, accessoriata, un po’ spartana come mobilio ma c’è tutto quello che serve. Bagno super funzionale. Gradito il caffè regalato agli utenti iscritti al website della compagnia.

Cons:

-

2026-04-08 • via Nuitee
K
Katherine • solo_traveller • gb
10
2026-04-08 • via Nuitee
T
Torbjørn • solo_traveller • no
9
2026-04-08 • via Nuitee
R
Rita • solo_traveller • no
7
Pros:

Koselig å komme inn da jeg kom ganske sent. Koselig personal i nattåpent resepsjon.

Cons:

Tv fikk jeg ikke på. Kaffen var litt dyr,men kunne tatt med pulverkaffe for det var varmt vann i resepsjonen.

2026-04-08 • via Nuitee
N
Nadejda • solo_traveller • bg
8
2026-04-07 • via Nuitee
M
MªCarmen • couple • es
9
Pros:

El ambiente familiar, su buena ubicación, la amabilidad del personal, lo recomiendo

2026-04-06 • via Nuitee
A
ALKA HEMAL • couple • us
7
Decent hotel in city center
Pros:

The hotel is at prime location and in walking distance to main attractions

Cons:

The rooms are very very small.

2026-04-06 • via Nuitee
K
Karen • couple • cl
9
2026-04-06 • via Nuitee
D
Diana Marcela • couple • co
8
Excelente lugar en tromso
Pros:

el hotel esta bien ubicado, se puede acceder a todo desde allí, la zonas comunes del primer piso son magníficas y muy buenas para trabajar desde allí. me gusto mucho y ampliamos nuestra estancia allí unos dias más.

Cons:

el internet algunas veces estuvo lento

2026-04-06 • via Nuitee