Comfort Hotel Xpress Tromsø

Hotels
•
Strawberry
8.4 (6060 reviews)
Grønnegata 35 , Tromsø , no

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Rooms are small
Cleaning frequency low

Categories

Cleanliness
8.04
Several reviews indicated cleanliness issues, including complaints about rooms not being cleaned regularly.
Service
9.51
Many reviews highlighted the pleasant and helpful staff.
Location
9.55
The hotel's proximity to central attractions was frequently praised.
Room Quality
7.5
Feedback suggested rooms were often small and lacked amenities.
Amenities
8.53
Amenities like laundry and clean areas were positively mentioned, though some guests noted missing items.
Value for Money
7.49
Several guests felt the hotel was overpriced for the quality provided.
Food and Beverage
7.54
Lack of in-room coffee and high prices for provided services were noted.
Overall Experience
9.01
General sentiment was mostly positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:33

Property Description

Eco-Certified Central Location
This eco-certified hotel in central Tromsø offers simple guest rooms with free WiFi and a flat-screen TV. Storgata shopping street is just a minute's walk away.

Convenient Amenities
Guest rooms at Comfort Hotel Xpress Tromsø feature wooden floors, a work desk, and a private bathroom with a shower. Some rooms also provide city and sea views. Enjoy breakfast items, snacks, and drinks from the 24-hour lobby shop in the lounge.

Nearby Attractions
Explore the city with ease as Polaria Experience Centre is only 500 meters away, and Tromsø's Hurtiguten terminal is a 6-minute walk from Comfort Hotel Xpress. Book your stay now for a comfortable and convenient experience.

Important information:

Starting 25 March 2018, this hotel does not accept cash payments.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6060 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 9.01
J
John • solo_traveller • nz
8
2026-06-20 • via Nuitee
N
Nicole • solo_traveller • de
9
Pros:

Die Lage ist super zentral

2026-06-20 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-06-20 • via Nuitee
L
Line Ivara Nilsen • solo_traveller • no
8
2026-06-20 • via Nuitee
M
MsDollyJess • Couples • Dublin, County Dublin
10
Best Price / Best Location / Extremely Clean
Pros:

We stayed here in January 2026 and cannot fault the hotel. All of the hotels in Tromso are pricey but this one was the most reasonable.
The hotel itself is extremely clean and the rooms are compact.

The location is perfect and everything is in walking distance.

Their is no restaurant or large bar but you can purchase drinks and snacks at the reception desk.

I have already booked this hotel again so would definitely recommend.

2026-06-19 • via Tripadvisor
A
Alessia • solo_traveller • it
9
Pros:

La semplicità del check in e del check out

2026-06-18 • via Nuitee
S
serge • couple • fr
8
Hotel bien situé proche du centre
Pros:

Situation.geographique, propreté, gentillesse du personnel, possibilité de se restaurer et de rester dans la grande salle très agréable. Tout y est dans la chambre.

Cons:

La réservation était faite pour 2 personnes, payée pour 2 personnes et la chambre était préparé pour 1 seule ..1 seule couette 1 seule serviette. Pas constaté à la prise de la chambre mais signalé le lendemain matin, aucune proposition de remboursement de la difference

2026-06-17 • via Nuitee
G
Gunnar • solo_traveller • de
10
Unbedingt besuchen
Pros:

Ein superschönes Hotel in einer tollen Lage.
Das Personal sehr zuvorkommend und freundlich
Das Essen sehr gut

2026-06-17 • via Nuitee
J
Julia • solo_traveller • de
8
2026-06-17 • via Nuitee
N
Norbert • solo_traveller • de
10
War zufrieden, direkt am Hafen und man konnte gut schlendern
Pros:

Sehr gutes Zimmer, hat genau gepasst für meine Durchreise

Cons:

Hm.. die Situation mit dem Parkplatz ist nicht ideal, vielleicht mal eine Option, um eine bessere Alternative ( Lösung ) vielleicht einen besseren Weg zu finden.. Rabatte anbieten oder so

2026-06-16 • via Nuitee
M
María Luisa • solo_traveller • es
9
2026-06-16 • via Nuitee
E
Erik • solo_traveller • no
9
Pros:

Rent og pent hotell. Sentralt

2026-06-15 • via Nuitee
E
Elizabeth • solo_traveller • ar
10
2026-06-15 • via Nuitee
F
feliziano • couple • it
8
2026-06-15 • via Nuitee
E
Eric • solo_traveller • fr
8
Pros:

Check-in et check out fait avec une tablette tactile (sans personnel), une première pour moi. Mais au final, c'est efficace!

2026-06-14 • via Nuitee
A
Arne Valnes • solo_traveller • no
8
Helt greit for en natt eller to
Pros:

Sentralt

Cons:

Litt lite rom

2026-06-14 • via Nuitee
A
Arnfinn • solo_traveller • no
8
Billig og midt i byen
Pros:

Innsjekk og senga. Sov som en stein!

Cons:

Ingenting

2026-06-14 • via Nuitee
S
Shumei • extended_group • tw
8
Pros:

地點近一 些景區賣場

Cons:

床位太小床被會移動不舒服

2026-06-14 • via Nuitee
K
Kyriaki Paniskaki • solo_traveller • gr
5
2026-06-13 • via Nuitee
R
Robert • couple • at
9
Top Preis-Leistung
Pros:

Es ist alles wie erwartet, die Zimmer sind klein und praktikabel. es ist alles sehr unkompliziert und das Personal ist sehr nett. Die rund um die Uhr besetzte Barception ist super.

Cons:

Wenn das Bett nicht auf einer Seite an der Wand stehen würde.

2026-06-13 • via Nuitee