Hotel Figueroa, Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.2 (1526 reviews)
939 South Figueroa Street , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Well located
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Old building
High prices

Categories

Cleanliness
7.6
Significant issues reported with restroom cleanliness.
Service
10
Staff were described as amazing and kind, although there were frustrations with leadership.
Location
10
Well located near attractions, as mentioned positively in multiple reviews.
Room Quality
8.6
Room quality was mixed due to old building and initial room issues.
Amenities
9.6
Amenities not explicitly mentioned, but general sentiment suggests adequate quality.
Value for Money
8.6
Some guests felt prices were high for the experience provided.
Food and Beverage
9.6
Not explicitly reviewed, assumed standard quality for hotel tier.
Overall Experience
9.6
Mixed sentiments; beautiful room but serious cleanliness issue and minor service frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:08

Property Description

Luxury Accommodation in the Heart of Downtown LA

Tranquil Outdoor Pool and Gourmet Dining

Hotel Figueroa offers a serene outdoor pool oasis amidst the bustling city, perfect for relaxation. Indulge in Mediterranean cuisine at Breva or sip on creative cocktails at The Alta Room, all within the hotel's historic Spanish architecture.

Elegant Rooms with Modern Amenities

Each room at Hotel Figueroa boasts rich décor and features free high-speed WiFi, William Roam bath amenities, and cutting-edge technology like smart TVs and iPads for guest requests. Enjoy a comfortable stay just steps away from the vibrant LA Live entertainment complex.

Convenient Location and Exceptional Service

Situated across from Microsoft Theatre & Staples Centre, and a short walk from the Staples Center, the hotel offers unmatched convenience for guests. Experience personalized service and luxury at the only independently owned luxury hotel in downtown LA.

Book your stay at Hotel Figueroa for a truly unforgettable experience in Los Angeles.

Important information:

Please note: Guests younger than 21 years of age must be accompanied by an adult.

$200 preauthorization hold fee applies

Only dogs weighing less than 50 lbs are permitted to stay at the property with a nonrefundable USD 50 pet-cleaning fee.

Please note thtat smoking is prohibited at the property.

Hotel Figueroa is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

$500 will be charged if smoking is detectedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 78
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 5
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1526 reviews
Cleanliness: 7.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
M
melbournemum123 • family_with_children • au
9
Elegant, character-filled and historic hotel
Pros:

This hotel is in a beautiful, character-filled and historic building. Its style is understated but elegant and distinctively Californian. The ground floor bar and pool have a great ambience and the food and cocktails are delicious. The staff were all extremely friendly and helpful. My room was comfortable and well designed, with Vittoria coffee, a comfortable bed, soft, fluffy towels and even a view of the Hollywood sign from my window! The hotel is only a two minute walk from the Grammy Museum, which made it a perfect location for me.

Cons:

The quilt was a bit too heavy for the warm weather - I would have loved a lighter cotton blanket but that's a rarity in any hotel.

2026-03-13 • via Nuitee
A
Amy • family_with_children • gb
10
2026-03-13 • via Nuitee
J
Jonathan • solo_traveller • gb
10
If I'm coming to LA in the future, this would again be my first choice hotel in which to stay.
Pros:

My second stay here did not disappoint. Whether its the helpfulness and overall vibe of the staff, the style of the rooms or the quality of the food, for me its a 10 every time. There is a lot to see and experience in the area and if walking is your thing its a great place to stay and experience this part of LA.

Cons:

I wish I'd stayed for a second week and explored the area even more.

2026-03-02 • via Nuitee
A
Allan • couple • ca
7
2026-03-01 • via Nuitee
O
Onur • solo_traveller • tr
8
2026-02-26 • via Nuitee
M
MP • solo_traveller • de
10
Ein tolles Hotel mit coolem Vibe
Pros:

Ein tolles Hotel mit coolem Vibe

Cons:

Alles war top

2026-02-23 • via Nuitee
C
Christina • couple • us
10
2026-02-23 • via Nuitee
J
Jaimiee • couple • au
10
2026-02-23 • via Nuitee
J
Jia • couple • hk
7
2026-02-22 • via Nuitee
D
demcard • NONE • Roseville, Placer County, California
10
Love this place
Pros:

Great architecture/design, pool was out of order so that was a bummer,
super friendly staff, got upgraded to a suite so our room was definitely roomy.
Bar was awesome and had great drinks, and the food was just as good.

2026-02-19 • via Tripadvisor
L
Laurellan4 • Couples
10
Easy to park and friendly
Pros:

Jorge was an extremely welcoming valet, and took care of us quickly! It was easy to park here ($18) to get to Figueroa on the Water

2026-02-14 • via Tripadvisor
W
W5164VQemilys • NONE
10
Well preserved historic stay in the heart of LA
Pros:

Very memorable stay. The rooms are amazing. I would opt for a Junior Suite with the additional seating area. The breakfast was fantastic and their free coffee in the lobby was great!

2026-02-14 • via Tripadvisor
D
David • couple • us
10
2026-02-14 • via Nuitee
P
Proreview1 • Couples • Geneva
10
Charming place to stay
Pros:

Stay at Hotel Figueroa and you feel the pulse of the city. The building is old in the right way. Spanish lines. White walls. Dark wood. It stands across from the bright glass of the arena in downtown Los Angeles. You step outside and the city is already moving.

The rooms are calm. Cool sheets. Clean design. A pool in the courtyard where the noise fades and the water catches the sun. At night, the bar fills with low voices and soft light. It feels private, even in the middle of everything.

The location is its quiet strength. You can walk to games, concerts, and late-night streets. And when you are hungry, you do not have to go far. Just a short walk brings you to Fogo de Chão Brazilian Steakhouse.

There, the buffet is not small. It is a feast. Salads, cheeses, vegetables laid out with care. Then the meat comes, carved at your table. Hot. Simple. Honest. You eat slowly. You leave full.

Hotel Figueroa gives you rest. Fogo de Chão gives you fire. Together, they make downtown Los Angeles feel easy and very alive.

2026-02-13 • via Tripadvisor
R
REW1957 • Business • Atlanta, Georgia
10
Quirky but elegant small-ish hotel
Pros:

Interesting hotel. Staff friendly and helpful. Only F&B experience was the bar in the evening and breakfast in the morning. Bar: the F&B manager should consider their options. It could use a refresh. Breakfast: menu is tight, service was good. Rooms: very nice. Staff: very very helpful. Location: if you are going to the LA Convention Center or Basketball arena, great location.

2026-02-13 • via Tripadvisor
D
davidhA5690DG • NONE
10
Great hotel
Pros:

Location great, Rooms are small (European style) but clean and well designed. Coffee pots are clean and great tasting pods - loved it.

2026-02-12 • via Tripadvisor
6
653liame • NONE
10
Hotel Fig Always
Pros:

This is my third year in a row visiting LA around the same time. Each of my three stays at the Hotel Fig is better than the last. I visit at a very busy time and this year was no exception, probably the busiest yet which makes my stay more and more exciting. Right away I was recognized by Nicole at the front desk who has always been friendly but new three years ago. Now she is a cool and confident professional vet (I feel like she could be running the place one day). The only thing is I wish she would just call me by my first name not Mr. My Last Name (that’s a joke)! The most surprising thing that happened this trip was that because the pool was temporarily closed for a private event (the following is a letter all guests received underneath their doors) “For your convenience , we have made special arrangements for our guests to use the pool at Hotel Indigo, located nearby. If you wish to use the pool during your stay, simply stop by the front desk at any time, and our team will gladly assist with your visit to Hotel Indigo.” I walked the three and a half blocks over to the other hotel and with zero incident hung out poolside for a few hours. It was great and I felt it was above and beyond on both hotels parts. If you’re visiting LA for the same reason I do and you are more of an artist type than a business type I think you’ll enjoy staying here more than maybe at a larger higher-rising hotel. It’s taken me awhile but I’m starting to understand what it means when they say Hotel Fig has an art-deco atmosphere. This year even two of my peers decided to stay here also in their own rooms, one previously staying at a different hotel and one coming for the first time. I am a Hyatt brand customer for life and Hotel Fig is a big reason why.

2026-02-11 • via Tripadvisor
E
ethanv543 • NONE
4
Only go if you like bugs
Pros:

We discovered a bug in our bed sheets when we went to lay down. Very disconcerting and in my travels, the first time I have experienced bugs in my room. We quickly departed and while the hotel did the minimum by apologizing and changing our room - it was not enough to take away the inconvenience and disruption to our stay.
I personally will never stay at this hotel again as although they can apologize all they want - the impact was totally felt by my party and no attempt was made by hotel staff to get our stay "back on track" and make sure we had a pleasant time.

2026-02-11 • via Tripadvisor
M
megannP2812YJ • NONE • Kansas City, Missouri
10
Gorgeous hotel and great location for Crypto Arena
Pros:

Gorgeous hotel - common areas and the king suite, friendly staff, great drinks -lattes and alcoholic- and the breakfast burrito was fantastic. We were going to a Laker’s game and the location for that was amazing. We walked all around - little Tokyo, Chinatown, Olvera St, grand central market and those were walkable if you like to walk.

2026-02-09 • via Tripadvisor
B
btruong21 • NONE • Los Angeles, California
10
Great location and historic LA vibe
Pros:

This was a great boutique hotel with historical charm and at a great location across from LA Live and Crypto area. The staff was friendly, the restaurant was amazing and the rooms were well kept.

2026-02-09 • via Tripadvisor