Residence Inn by Marriott Tyler

Hotels
•
Residence Inn
8.9 (428 reviews)
350 West Heritage Drive , Tyler , US
+1 903-787-5899

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Parking fee
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.04
Some reviews noted leftover food in the fridge and a musty smell in one of the rooms.
Service
9.51
Most reviews highlighted friendly and helpful staff, particularly in accommodating needs.
Location
9.55
The hotel is located near attractions and is considered convenient by guests.
Room Quality
8.5
Rooms were described as spacious and comfortable, although some had issues like broken beds.
Amenities
9.03
Decent amenities mentioned, such as a pool and kitchen, although there were some concerns about the indoor pool's usage.
Value for Money
8.99
Some guests felt the price didn't match the services offered, particularly with parking fees.
Food and Beverage
8.04
Breakfast had mixed reviews with a suggestion for improvement.
Overall Experience
9.51
Overall satisfaction is high with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:24

Property Description

Luxurious Amenities
Indulge in the comfort of a full kitchenette, flat-screen TV, and free toiletries in every room at Residence Inn by Marriott Tyler. Enjoy the convenience of complimentary breakfast and free WiFi during your stay.

Convenient Location
Located just off Troup Hwy 110, our hotel offers easy access to Headache Springs Natural Park and the University of Texas at Tyler. Explore the beauty of Tyler while staying just minutes away from popular attractions.

Exceptional Service
Experience top-notch service with a 24-hour front desk, free parking, and a vending machine available to cater to all your needs. Book your stay at Residence Inn by Marriott Tyler for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYR

Location

Guest Reviews

8.9
Based on 428 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
C
Charlotte • couple • us
9
2026-10-26 • via Nuitee
K
Kari • family_with_children • us
10
Pros:

Wonderful location and quiet hotel. AC was great. Loved rhe huge walk in shower

Cons:

Na

2026-10-19 • via Nuitee
M
Mike • couple • us
10
Pros:

Very well designed room

2026-10-11 • via Nuitee
B
Bridget • couple • us
9
2026-10-07 • via Nuitee
P
Pam • family_with_children • us
10
My granddaughter had a blast
2026-09-08 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

Cleanliness great staff excellent room

Cons:

Everything was great

2026-09-07 • via Nuitee
C
Cathy • couple • us
9
2026-09-01 • via Nuitee
S
Sarah • solo_traveller • us
7
2026-08-30 • via Nuitee
O
Oto • family_with_children • us
9
Lovely accommodation.
Pros:

Excellent breakfast. Super friendly and helpful staff - took time to chat with our boys. Decent accommodation not too far from The Brook Hill school.

Cons:

WiFi on the ground floor could be better.

2026-08-09 • via Nuitee
C
Clyde • extended_group • us
10
Great experience. Exceptional staff.
Pros:

Good location. Nice pool. Great breakfast.

2026-08-03 • via Nuitee
B
Brenda • couple • us
10
Pros:

Friendly and great rooms. Great location!

Cons:

No beds were made up?

2026-07-18 • via Nuitee
M
Marlaina • couple • us
8
Overall nice place!
Pros:

Clean, friendly staff, spacious room, loved the kitchenette!

Cons:

Mattress was a bit too hard.

2026-07-09 • via Nuitee
D
Daniel • solo_traveller • us
8
With a little more daily care this place would be perfect!
Pros:

Great location and room ammenities

Cons:

The pet rooms hadn’t had carpets cleaned and the breakfast was stale. All bread products were hard and dry

2026-07-09 • via Nuitee
M
McCullough • couple • us
8
Just ok
Pros:

Great area

Cons:

Room cleaning schedule
I asked for service that never came

2026-07-07 • via Nuitee
C
Chris • couple • us
9
2026-07-03 • via Nuitee
D
Deborah • couple • us
10
Great experience and would highly recommend.
Pros:

It was clean and well maintained

Cons:

Nothing

2026-06-28 • via Nuitee
S
Susan • solo_traveller • us
7
2026-06-23 • via Nuitee
J
Johnson • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-23 • via Nuitee
V
VL • solo_traveller • us
9
Pros:

Excellent staff! ⭐ ⭐ ⭐ ⭐ ⭐

Cons:

We had several issues with our room.
I contacted the front desk and all issues were addressed and handled the next day.
All staff members at this location were very friendly and helpful.

2026-06-14 • via Nuitee
M
Michael • couple • us
7
Cons:

That the water when taking s shower was luke warm. Water was never hot.

2026-05-27 • via Nuitee