Hotel Sapa Square, Affiliated by Meliá

Hotels
Affiliated by Melia
8.9 (293 reviews)
8 Cau May , Sa Pa , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Delicious breakfast
Cons:
Noise from traffic
Some maintenance issues

Categories

Cleanliness
8.29
Some comments on room quality suggest it could improve, due to maintenance issues mentioned by guests.
Service
9.26
Multiple reviews commended the friendly and helpful staff, highlighting excellent service.
Location
9.3
Guests frequently praised the prime location near attractions and transport.
Room Quality
8.75
Generally spacious and comfortable, but some issues with amenities like the safe and light switch were noted.
Amenities
8.78
Good breakfast spread praised, though issues with the bar furniture were raised.
Value for Money
8.74
Generally considered good value based on location and amenities, despite some complaints.
Food and Beverage
8.79
Breakfast variety is mentioned positively, but some guests noted issues with menu consistency.
Overall Experience
9.26
Overall satisfaction is high, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:57

Property Description

French Colonial Architecture: Immerse yourself in the charm of French colonial architecture at BB Hotel Sapa, a delightful retreat just 200 metres from Ham Rong Mountain.

Modern Amenities: Enjoy a blend of comfort and convenience with amenities such as a gym, complimentary WiFi, flat-screen TVs, and a minibar in every room or suite.

Concierge Services and Leisure Activities: Let our dedicated staff take care of your needs with services like laundry, luggage storage, and airport shuttles. Unwind with a game of billiards or relax with a good book from our library collection.

Experience the perfect blend of elegance and relaxation at BB Hotel Sapa. Book your stay now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 600,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 2,130,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 293 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
N
Ngọc Anh solo_traveller vn
10
Vui vẻ
Pros:

Vị trí tốt

Cons:

Nội thất xuống cấp

2026-05-08 via Nuitee
K
Kevin solo_traveller nz
10
Pros:

Staff were excellent - helpful and friendly. Organised transport to Lao Cai for us at good rate. Food excellent. Happy hour from 3-7 on roof top bar was an unexpected treat. Located immediately across street from square and also cable car to Fansipan.

Cons:

Spa centre could have been more attentive when in sauna. No one checked in.

2026-05-07 via Nuitee
M
Massignon Biau couple fr
9
Très bon hôtel
Pros:

Idéalement, situé dans la ville avec vue sur la place centrale
Le personnel est aux petits soins. Nous sommes partis très tôt matin, ils nous ont proposé un petit déjeuner à emporter.
Le petit déjeuner sous forme de buffet est très varié
La literie était excellente

Cons:

Le wi-fi qui ne fonctionne pas vraiment très bien

2026-05-03 via Nuitee
C
Cindy family_with_children au
10
Great Location
Pros:

This is a wonderful hotel right in the centre
Beds are comfortable, very clean with attentive staff.

Cons:

Nothing

2026-05-02 via Nuitee
H
Huy solo_traveller vn
9
Pros:

Khách sạn đẹp ngay trung tâm, tiện lợi. Các bạn lễ tân Huy, Mạnh, Thủy rất nhiệt tình, vui vẻ. Giường ngủ êm ái, phòng đẹp với ban công view đẹp

Cons:

Cách âm phòng ngủ nếu tốt hơn nữa sẽ là tuyệt vời

2026-05-02 via Nuitee
D
Daeun extended_group kr
9
Kỳ nghỉ đáng nhớ
Pros:

Vị trí nhân viên phục vụ

2026-05-01 via Nuitee
Y
YAHYA solo_traveller gb
10
The beautiful sapa hotel
Pros:

It is a very central location with a beautiful view to the main city square
The staff were very helpful and amazing.
The breakfast was so nice and comprehensive.

Cons:

N/A

2026-04-30 via Nuitee
S
stephen solo_traveller ae
10
Good location
Pros:

Staff and location

Cons:

Restaurant was a bit unimaginative

2026-04-28 via Nuitee
A
Amanda couple au
10
Ultimate stay in Sapa
Pros:

Located centrally in Sapa opposite train to Fancipan with plenty of shops and restaurants close by. The breakfasts had a good selection of food, the room was a good size and very clean. Best of all the staff were always smiling, very friendly and helpful. We had a wonderful stay for a week and highly recommend.

2026-04-23 via Nuitee
C
Caroline extended_group us
9
A great base for Sapa adventueres. Centrally located to everything.
Pros:

Centrally located, helpful front staff, great spa, hotel restaurant. They had all of our four rooms next to each other which was so considerate.

Cons:

Showers weren’t my favorite.

2026-04-21 via Nuitee
T
Tina solo_traveller au
9
Pros:

Gorgeous hotel. Great location just across from the fansipan cable car station.. Very comfortsble room.

2026-04-20 via Nuitee
E
Elô couple br
10
Excellent place! Best choice!!
Pros:

Excelente location, breakfast, clean.
The room has a beautiful decoration.
The hotel has very nice Sky Bar with a good view and Spa with good massage.
Jayce is was amazing in our reception, prepare a beautiful room for us.
Thomas was very gentle and help us with information about Sapa.
All staff are good and smile every time!

We had a wonderful time in Hotel Sapa Square!!

2026-04-10 via Nuitee
S
Sumanth family_with_children au
10
2026-04-10 via Nuitee
M
Maria solo_traveller ph
10
Highly recommended !
Pros:

Location , very good service , clean rooms

Cons:

Nothing

2026-04-06 via Nuitee
J
Junpen couple th
10
ประทับใจพนักงานช่วยเหลือการซื้อตั๋วขึ้นฟาซีปัน
Pros:

สะดวกสบาย ทำเลดีสะดวกมาก พนักงานต้อนรับให้ความช่วยเหลือดีมาก อาหารอร่อยดีมาก

Cons:

หน้าต่างห้องนอนเล็กไปหน่อย และมุมห้องตรงหน้าต่างเป็นผนังเฉียง

2026-04-06 via Nuitee
M
Manfred solo_traveller us
9
Very nice stay, would book it again
Pros:

Location

Cons:

Breakfast The quality of food could be improved for international guests f e

2026-04-05 via Nuitee
K
Khoa couple vn
8
Ok
Pros:

Ko

Cons:

Phong cũ

2026-04-04 via Nuitee
M
Mandy family_with_children nz
10
2026-04-03 via Nuitee
G
Geraldine family_with_children gb
10
Pros:

The reception staff were so lovely and friendly. Our room was so spacious and very clean.The bed was so comfortable (one of the best hotel beds I've slept in whilst in Vietnam). The Bathroom had the best shower with ample hot water and great fluffy towels. The buffet breakfast was great with lots of choice including western foods. The staff serving at the roof top bar were lovely. A very clean comfortable hotel, we really enjoyed our stay there.

Cons:

N/A

2026-04-03 via Nuitee
C
Charlotte couple au
10
Location great.. Staff the Best
Pros:

Location is superb but staff were better.
Beautiful hotel in the heart of Sapa.
Breakfast buffet was lovely
Our suite was awesome

Cons:

Nothing

2026-04-01 via Nuitee