Hampton Inn San Francisco Downtown/Convention Center

Hotels
Hampton Inn
7.5 (1436 reviews)
942 Mission Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Friendly staff
Cons:
Small rooms
High price
Location issues

Categories

Cleanliness
7.64
Overall, most reviews mention cleanliness as positive, though there are mentions of issues with the surrounding area.
Service
7.61
Some positive feedback on staff friendliness, but negative experiences with one staff member.
Location
6.65
A lot of feedback regarding the presence of homeless individuals in the area impacted the perception of location.
Room Quality
6.6
Several reviews noted that rooms are small, impacting the perception of room quality.
Amenities
8.13
Breakfast received positive comments; amenities seem standard for the hotel's tier.
Value for Money
7.59
Mixed feelings on price relative to room size, but some view it as a decent value.
Food and Beverage
8.14
Breakfast was frequently mentioned as being good.
Overall Experience
7.61
Despite some issues, reviews indicate an overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Luxurious Accommodations
The Hampton Inn San Francisco Downtown/Convention Center offers elegantly designed rooms with free WiFi, ensuring a comfortable stay for every guest. Each room features a cable TV, seating area, and a private bathroom for utmost convenience.

Convenient Amenities
Start your day right with a complimentary breakfast served daily at the hotel. Benefit from a 24-hour reception and luggage storage facilities, making your stay hassle-free and enjoyable.

Prime Location
Located just 700 meters from Union Square, and with San Francisco City Hall a mere 1 km away, this hotel provides easy access to the city's top attractions. Plus, being only 19 km from San Francisco International Airport, traveling to and from the hotel is a breeze.

Experience the perfect blend of comfort and convenience at Hampton Inn San Francisco Downtown/Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.5
Based on 1436 reviews
Cleanliness: 7.64
Service: 7.61
Location: 6.65
Room Quality: 6.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 7.61
G
Gonzalez couple us
7
Well managed, secure and clean place that is perfect for a cost efficient stay in SF.
Pros:

I enjoyed how clean and cozy the room was, especially the view we had of the city from our window. I also enjoyed the rooftop terrace over looking the area. It made me feel safe to know that they don't allow everyone in the lobby and that it's operated either with a room key or manually by the front desk, especially being in an area that isn't the best. They kept it pretty secure. I also enjoyed how the front desk answered every call immediately without wait time and they were very professional and friendly.

Cons:

I didn't like the environment outside of the hotel but obviously they can't control that. I also didn't like how parking wasn't included in the price of the room, but that's literally every hotel in SF.

2026-01-29 via Nuitee
N
Nicole family_with_children us
10
2026-01-28 via Nuitee
K
Kim extended_group kr
8
2026-01-19 via Nuitee
K
Kim extended_group kr
8
2026-01-19 via Nuitee
M
Max solo_traveller us
6
2026-01-19 via Nuitee
M
mary family_with_children us
1
I’m not booking to this hotel again. This is the first Hampton hotel that we booked in the past that is so small for fam
Pros:

Thought it was a convenient.

Cons:

Non. Rooms are very small for a family of 4.

2026-01-19 via Nuitee
A
America couple us
10
comfortable and clean
Pros:

beds and bathroom lights

Cons:

the view

2026-01-15 via Nuitee
D
Denise couple us
9
Nice location
Pros:

Location!

Cons:

Value, parking is expensive.

2026-01-12 via Nuitee
A
Alejandra family_with_children us
7
Nice hotel location is not the greatest
Pros:

Hotel very pleasing nice in general

Cons:

lots of homeless around the hotel.

2026-01-05 via Nuitee
F
Florence couple ch
8
2026-01-04 via Nuitee
A
Amy couple us
5
My stay for this property was overpriced for the area this was located in San Francisco. Area was a busy street with lot
Pros:

Bed and blankets were very soft and comfortable.

Cons:

12/31/25-1/1/26- Property was right in mission district aka tenderloin. I had a homeless guy try to open my car door while waiting for valet to get my car (luckily the door was locked). Only 2 staff members at the desk during the beginning of check in time (3:20pm) and service was slow. There was an extremely long line and not enough space to get past guests who were waiting to be checked in.

2026-01-03 via Nuitee
P
Pinar couple de
9
Super, zu empfehlen!
Pros:

1. Das Zimmer
Das Bett war sehr bequem und das Badezimmer war hervorragend ausgestattet. Es gab Shampoo, Duschgel und Conditioner für die Haare. Besonders positiv fand ich, dass das Bad sehr geräumig war und man auch im Zimmer selbst genügend Platz hatte.
2. Das Frühstück
Das Frühstück hat mir ausgesprochen gut gefallen. Es gab eine große Auswahl an herzhaften und süßen Speisen – ideal, vor allem wenn man aus Europa kommt und eine gewisse Vielfalt gewohnt ist. Es gab auch immer frisches Obst.
3. Die Lobby-Getränke
In der Lobby konnte man sich jederzeit Kaffee oder Tee holen – unbegrenzt. Das fand ich wirklich klasse, da es sehr komfortabel ist und man sich jederzeit bedienen kann.
4. Kostenloses Wasser bei der Ankunft
Besonders nett fand ich, dass man zu Beginn zwei Flaschen Wasser erhalten hat. Ein kleiner, aber sehr hilfreicher Service.

Cons:

Im Großen und Ganzen gibt es nichts, was mir negativ aufgefallen wäre. Ich war sehr zufrieden mit meinem Aufenthalt. Bei dem Frühstück wäre es schön, wenn die Eigerichte (Omletts etc) vegetarisch sein könnten. Oft war Fleisch mit drin, das fand ich schade.

2026-01-03 via Nuitee
G
Gershon couple il
7
Cons:

Parking system very bad

2025-12-30 via Nuitee
M
Mary Grace family_with_children us
8
Good value for money.
Pros:

Cleanlines, facility and location.

Cons:

No free parking.

2025-12-28 via Nuitee
J
Jenifer family_with_children ca
10
It was a great place to stay if you want to roam around downtown SanFrancisco.
Pros:

Cleanliness and security. Breakfast was really great except the staff. I think they don’t like their job. It’s Christmas for all time sake.

Cons:

Some of the breakfast buffet staff aren’t approachable and bossy

2025-12-23 via Nuitee
J
Jennifer couple us
1
Disappointing
Pros:

The rooms were clean

Cons:

The location of the property is terrible. Staff tried to mislead me about the safety of my car. I was charged for valet service that was blocks away from the hotel. In an area that is unsupervised unlocked homeless encampment. I ended up leaving that night. The whole experience was terrible and I would never recommend this hotel to anyone.

2025-12-20 via Nuitee
C
CHARLES couple ca
7
2025-12-12 via Nuitee
N
Nick Beno couple us
5
Only adequate
Pros:

Staff

Cons:

Location
Noisy

2025-12-05 via Nuitee
L
Lemmo couple us
2
Cons:

The location, rooms are like a shoe box, price way to high for where it's located a bunch of homeless, rooms very small

2025-12-05 via Nuitee
O
Olive solo_traveller us
10
2025-12-01 via Nuitee