Hampton Inn San Francisco Downtown/Convention Center

Hotels
•
Hampton Inn
7.5 (1265 reviews)
942 Mission Street , San Francisco , US
+1 415-546-3110

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient for convention center / centrally located
Friendly and helpful staff (many mentions)
Comfortable beds
Generally clean rooms for most guests
Free/varied breakfast available
Close walking distance to major event venues
Multi-lingual positive short reviews (various languages indicate consistent positives)
Good basic amenities and well-located accommodation
Cons:
Reported bedbugs (at least one guest) and cockroaches at breakfast
Many homeless people / safety concerns in surrounding area
Deposit not returned / extra security charge reported
No in-room fridge and no self-parking (parking expensive)
Some guests experienced poor or slow responses to emails and check-in issues
Thin walls, occasional broken room fixtures (heater, phones)
Limited gluten-free breakfast options
Perception of poor value due to extra fees and neighborhood issues

Categories

Cleanliness
5
Mixed: several guests reported clean rooms, but serious cleanliness incidents (bedbugs, cockroaches) and related complaints significantly lower this score.
Service
9
Generally praised: multiple reviewers described staff as friendly and helpful; a few reports of slow or unresponsive communication exist but overall service is a strength.
Location
9
Very convenient for the convention center and centrally located; however several guests noted safety concerns and many homeless people in the immediate area.
Room Quality
8
Comfortable beds and generally clean rooms for most guests, but issues reported (thin walls, broken heater, non-working phones, and isolated pest incidents) prevent a top score.
Amenities
8
Good basic amenities including free breakfast and convenient location; some negatives such as no in-room fridge, no self-parking, and expensive hotel parking were reported.
Value for Money
6
Perceived as somewhat expensive given area safety issues, extra/retained deposits and parking costs; several guests felt the price did not fully match the experience.
Food and Beverage
7.5
Breakfast generally described as good with variety by some guests, but complaints include lack of gluten-free options, occasional poor quality and even a report of cockroaches at breakfast.
Overall Experience
7.5
Mixed-positive overall: many guests enjoyed the convenience, comfort and helpful staff, but serious concerns (pests, safety in the neighborhood, deposit/parking issues) produced varied experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Accommodations
The Hampton Inn San Francisco Downtown/Convention Center offers elegantly designed rooms with free WiFi, ensuring a comfortable stay for every guest. Each room features a cable TV, seating area, and a private bathroom for utmost convenience.

Convenient Amenities
Start your day right with a complimentary breakfast served daily at the hotel. Benefit from a 24-hour reception and luggage storage facilities, making your stay hassle-free and enjoyable.

Prime Location
Located just 700 meters from Union Square, and with San Francisco City Hall a mere 1 km away, this hotel provides easy access to the city's top attractions. Plus, being only 19 km from San Francisco International Airport, traveling to and from the hotel is a breeze.

Experience the perfect blend of comfort and convenience at Hampton Inn San Francisco Downtown/Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.5
Based on 1265 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.5
J
John Jairo • family_with_children • co
10
No realizan la devolución del depósito
Pros:

Realmente cómodo

Cons:

La ubicación no es la mejor, además solicitan un depósito e informan que se regresará 5 días después de realizar el check out pero es mentira porque el dinero no lo regresan.
Con el dinero del depósito se incrementa el alojamiento y no compensaría con el servicio brindado

2026-10-29 • via Nuitee
E
Emmie • extended_group • us
4
2026-10-26 • via Nuitee
A
Anaïs • couple • be
10
Parfait
Pros:

Tout était parfait

2026-10-24 • via Nuitee
N
nelson • family_with_children • us
6
Cons:

Location, no fridge, no self parking

2026-10-22 • via Nuitee
Y
Yolanda • family_with_children • co
8
Pros:

Todo estuvo bien

2026-10-20 • via Nuitee
J
Joseline • family_with_children • us
7
2026-10-19 • via Nuitee
C
Camilla • couple • us
1
2026-10-15 • via Nuitee
J
Jennie • couple • se
4
Cons:

Inga stora utbud av glutenfritt vilket jag upplever som väldigt dåligt när det fanns allt annat för de som inte är allergiska. Varken bröd, flingor eller kakor till frukost för glutenallergiker. Dåligt!!

Extremt dyrt att parkera bil på hotellet.

2026-10-12 • via Nuitee
W
William • solo_traveller • br
8
2026-10-12 • via Nuitee
V
Victor • couple • us
3
2026-10-11 • via Nuitee
A
Ayleen • couple • us
8
2026-10-11 • via Nuitee
J
JW • couple • gb
7
2026-10-07 • via Nuitee
E
Ellen Cristina • family_with_children • br
10
Pros:

Hospedagem bem localizada.

Cons:

Gostamos de tudo.

2026-09-17 • via Nuitee
K
KOJIRO • couple • jp
8
楽しかった
Pros:

楽しかった

Cons:

特になし

2026-09-16 • via Nuitee
T
Teppei • couple • jp
4
Cons:

1ヶ月以上前にメールしておいたが返事がなく、対応してもらえなかった
チェックインもスムーズではなく、態度も良くない

2026-09-12 • via Nuitee
C
Carla • couple • au
7
Pros:

Staff were friendly and helpful

Cons:

Too many homeless people in the area

2026-09-11 • via Nuitee
N
Nicole • solo_traveller • au
8
Nice hotel, comfortable beds.
Pros:

The room was clean and comfortable. The staff were nice. We stayed here because we had an event on at the convention center. It was nice and close just a short walk to the convention center.

Cons:

The breakfast was not great. Ther were a lot of homeless around. This was in no fault of the hotel and in fact, I thought the hotel dealt with this issue well, locking the doors so you needed to swipe in just to enter the property. The only issue there is when you arrive, we couldn't get in, and it took the staff quite a while to realise and let us in the front doors.

2026-09-10 • via Nuitee
A
Aleksandra • extended_group • pl
8
Good, would stay there again
Pros:

Good and clean

Cons:

Rooms could be bigger and the building surrounding could be better (but it’s city’s fault that there are so many homeless people…)

2026-09-07 • via Nuitee
S
S • couple • us
1
Had a good time, excepted the bedbugs!
Pros:

Convenient to Downton/Chinatown, within 2miles walking distance.

Cons:

BEDBUGS. When I walked into the hotel, I was clean and pretty. When I walked out of the hotel, my neck and arm were swollen with bites from the bedbugs. I have complained to the hotel a couple of times about that. So far, no one has contacted me yet.

2026-08-31 • via Nuitee
R
Road67018020078 • Couples
4
Honestly just pay more to stay somewhere else if you can
Pros:

Dangerous area, so we ubered often despite being close to the convention center because many threatening individuals skulking around at night. Hard to get peaceful sleep due to lots of screaming in the streets throughout day and night, thin walls. Day 1 after checkin I looked outside the window to see a man pooping on the sidewalk, wipe himself with tissue paper, then leave. Room was decently clean, can’t say anything about valet since we didn’t use it. Free breakfast always a plus. Just seems expensive for having to spend a premium being close to the convention center but feeling so unsafe walking around at night. Oh and charged me $25 more for the security deposit which I had to contact my credit card company about :)

2026-08-27 • via Tripadvisor