Villas Akalan

Hotels
8.5 (121 reviews)
Calle Polar Poniente entre Calle Escorpion Norte y Avenida Coba , Tulum , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Exceptional staff service
Spacious room
Nice pool
Cons:
Cleanliness issues
Insects present in room

Categories

Cleanliness
6.46
Numerous insects in the studio, and dirt found under the beds.
Service
9.43
Exceptional service from staff, friendly and attentive.
Location
8.97
Good location with easy access to nearby services.
Room Quality
7.92
Room was spacious but had an issue with humidity and mosquitos.
Amenities
8.45
Enjoyed the pool and self check-in/out facility.
Value for Money
8.91
Good value considering the services offered.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Overall a pleasant stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:06

Property Description

Luxurious Apartments and Studios in Tulum
Experience the ultimate comfort at Villas Akalan in Tulum. Modern Amenities for a Relaxing Stay Enjoy fully equipped apartments with air-conditioning, spacious seating areas, and modern kitchens. Convenient Location with Easy Access to Attractions Explore the tropical garden, nearby beaches, and Tulum's town center just a short walk away. Indulge in the rich history of Tulum with the ancient archaeological site a quick drive from the property. Book now and make Villas Akalan your home in Tulum!

Important information:

Prepayment is also possible by PayPal.

Please note that the maid service is available upon request and has an additional fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 121 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
N
Nadia • family_with_children • ca
6
Propre bon pour 1 nuit seulement
Pros:

Emplacement

Cons:

Chambre était pas vraiment confortable

2026-01-30 • via Nuitee
J
Jose Miguel • family_with_children • mx
7
Excelente equipo de trabajo que labora; espacio un poco descuidado.
Pros:

Buena ubicación, servicios muy cercan a las villas. Las personas que atienden muy amables y pendientes si se requiere algo.

Cons:

La habitación olia a mucha humedad, y habia mucho mosco. Compré insecticida y se logró controlar. Por otra parte, los botes de basura estan a la altura del lobby, y los huespedes dejan la basura fuera de ellos, lo que causa mal aspecto y olor desagradable.

2026-01-19 • via Nuitee
B
Bstnstopka • couple • de
8
2026-01-13 • via Nuitee
T
Tino • family_with_children • de
9
Pros:

Nice staff, cute complex

Cons:

Toilet seat broken, a little to small for the toilet, uncomfortable

2026-01-13 • via Nuitee
I
Irina • family_with_children • de
8
Tolle kleine Dschungel Oase sehr zentral
Pros:

Parkplatz vor dem Haus, toller kleiner Pool, top Lage, man hat es ruhig aber ist trotzdem direkt mitten im Geschehen. Wir hatten ein Zimmer direkt am pool mit kleiner Terrasse und Kühlschrank, richtig gut! Der Empfang und Kontakt war sehr freundlich und herzlich. Auch beim Problem mit der Toilette wurde direkt reagiert.

Cons:

Undefinierbare Flecken auf den Leintüchern (wahrscheinlich gehen die beim Waschen nicht mehr raus,macht trotzdem ein komisches Gefühl)

2026-01-11 • via Nuitee
G
Gustavo • family_with_children • br
7
Pros:

Boa localização e uma equipe super atenciosa. A acomodação tem cômodos espaçosos.

2026-01-10 • via Nuitee
C
capo • family_with_children • it
9
L’appartamento aveva un terrazzo con il tipico tetto di paglia. La posizione è ottima per raggiungere in macchina tulum
2026-01-07 • via Nuitee
C
Claudio • family_with_children • it
8
Pros:

Struttura accogliente con piscina e parcheggio comodo.
E' all'inizio/fine della strada principale, per cui vicina al centro e ai servizi

2026-01-03 • via Nuitee
R
Roman • couple • ro
10
Pros:

Very nice place with a friendly owner and good laundry service. We highly recommend you this place for a budget but private stay.

2026-01-02 • via Nuitee
Y
Yasmin-Lévi • family_with_children • gb
10
Great stay, would recommend to other backpacking families
Pros:

We loved our stay here. The photo of the villa right next to the pool is exactly as shown. The steps in the image lead from the balcony in the bedroom, straight down to poolside.
The kitchen was also a great size with a large table. We were a family of 5 and had plenty of space here. One room has two singles, the other a double plus a single and a couch. The living room also has a sofa bed which is like a large single/ small double. The bedrooms come off the main living/ kitchen area - with a hall way that splits either side of the main bathroom, so a nice way to block noise to the smaller room for the children.

The kitchen comes with all utensils etc and a hob (no oven), as well as a blender (to make your own pina colada’s). There is also direct access to the roof top but we didn’t use this due to the mosquito’s.

We also loved that the villa had two balconies - one from the living room with a table on. Our daughter ate breakfast here every day. And one outside the bedroom, that led to the pool. It also has n outdoor fridge, which was a great touch for keeping the drinks and snacks cool.

Although this was slightly out of the way, the walk to downtown was lovely, felt safe and close enough to Oxxo, 7/11 and super Aki supermarket. It’s also a close walk to the collectivo stop to get to the beach too.

Cons:

There were a lot of mosquitos here so you have to be on top of closing doors and nets etc. the mosquitos nets could do with some repair and had some small holes in - we couldn’t figure out how else they’d be getting into the room but honestly the kids got so many bites! We ended up at the pharmacy buying cream. The owner was really helpful and advised the best cream to get but we’d prefer to not get bitten in the first place.

Pool was very cold but we didn’t mind this on a hot day. Also a little bit on the older side but again we are travelling and not expecting perfect standards for the price we paid.

There is a resident iguana that lives in the tree so bare this in mind if you’re scared. It was very friendly and our kids loved seeing it come out to eat the plants.

2025-12-22 • via Nuitee
M
Maxime • extended_group • be
6
Hôtel correct pour passer une nuit.
Pros:

La localisation, la possibilité de garer la voiture devant l’établissement, le self Check in/out.

Cons:

Nombreux insectes dans le studio, charbon retrouvé sous les lits, les photos de booking ne reflètent pas l’état réel de l’établissement.

2025-10-31 • via Nuitee
A
almudena • extended_group • es
9
Excelente
Pros:

Apartamento espacioso y limpio!

Cons:

Lo único que no salía agua caliente de la ducha algunas veces lo demás todo estupendo!

2025-10-30 • via Nuitee
H
Heleno • family_with_children • br
10
Pros:

O atendimento pelos funcionários foi excepcional, a piscina muito gostosa.

2025-09-15 • via Nuitee
A
armida alessandra • extended_group • it
7
Buon rapporto qualità/prezzo
Pros:

Struttura piccola e tranquilla

2025-08-24 • via Nuitee
J
Julie • extended_group • fr
8
2025-08-09 • via Nuitee
J
Julie • extended_group • fr
9
2025-08-09 • via Nuitee
S
Sara • family_with_children • it
9
Ottimo
Pros:

Lo staff è molto gentile a darti consigli e informazioni o aiutarti per qualsiasi problema, la stanza vista piscina è molto bella e spaziosa. Ci sono inoltre le zanzariere

Cons:

Il condizionatore perdeva gocce d'acqua sul letto nella stanza

2025-08-04 • via Nuitee
B
bahamaca fernandez • family_with_children • mx
9
Muy bueno
Pros:

Me gusto todo de la estancia me parece muy agradable el lugar y el personal muy amable

2025-07-29 • via Nuitee
J
Joseph • family
10
Pros:

Loved it ♥️♥️♥️♥️

2025-03-19 • via Nuitee
K
Kun
10
Pros:

Overall pretty good. It is a family owned small hotel. It is very quiet and comfortable. It is not fancy, but pretty sweet. The people working there are very nice. I have no complain and enjoyed my one-night stay there. The only issue is that the hotel is difficult to find. I walked by it twice and didn't see the entrance. The google location is correct, but the door is so easy to miss. It is a hidden gem once you found it.

2025-03-13 • via Nuitee