Hotel Sophia

Hotels
6.7 (1708 reviews)
277 King Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Cons:
Poor customer service
Noisy early mornings
Limited breakfast options

Categories

Cleanliness
7.16
Reviews mention the room being very clean.
Service
5.13
Negative sentiment regarding check-in experience and rude reception staff.
Location
8.17
Central location is frequently praised across reviews.
Room Quality
6.62
Rooms are described as comfortable but some reports of small size.
Amenities
6.15
Basic amenities were mentioned, but breakfast and Wi-Fi were criticized.
Value for Money
8.61
Comments suggest good value for budget accommodation.
Food and Beverage
5.66
Breakfast options criticized as poor compared to local cafes.
Overall Experience
6.13
Overall feedback indicates a mixed experience with some commendable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:15

Property Description

Prime Location in Melbourne CBD

Hotel Sophia, just a stone's throw away from Southern Cross Railway Station, offers the perfect blend of convenience and luxury. Situated in the heart of Melbourne CBD, guests can easily explore nearby attractions such as Etihad Stadium, Docklands, and the iconic Queen Victoria Market.

Modern Amenities and Comfortable Accommodation

The air-conditioned rooms at Hotel Sophia are equipped with all the essential amenities including a refrigerator, tea/coffee maker, and satellite TV. With a focus on guest comfort, each room also features a safety deposit box, ironing facilities, and a spacious work desk.

Dining and Entertainment Options

Indulge in a culinary experience at The Golden Age Restaurant, serving buffet breakfast and Greek-inspired cuisine. Unwind at the bar with a selection of beers and wines while enjoying the jukebox and large flat-screen TVs.

Experience the best of Melbourne at Hotel Sophia - Book your stay now!

Important information:

Please note that guests are required to present a valid credit card upon check in.

Please note that there is a nonrefundable 2% charge when you pay with a Visa, American Express or Mastercard credit card.

- Guests' ID will be photocopied at check inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1708 reviews
Cleanliness: 7.16
Service: 5.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.15
Value for Money: 8.61
Food and Beverage: 5.66
Overall Experience: 6.13
M
Magda • couple • cz
6
2026-02-14 • via Nuitee
J
Jerry • solo_traveller • de
9
Pros:

Die Lage, Preis

Cons:

Keine Möglichkeit Koffer nach dem check out aufbewahren, wenn der Flug verspätet ist!
Es wäre schön!!

2026-02-14 • via Nuitee
C
Claire • family_with_children • ie
10
2026-02-12 • via Nuitee
Q
Quebailamo • solo_traveller • cn
5
Pros:

The phone is broken and the internet connection is not so good.

2026-02-12 • via Nuitee
S
Selina • solo_traveller • au
7
2026-02-11 • via Nuitee
M
Michaella • family_with_children • au
9
2026-02-10 • via Nuitee
L
Linda • solo_traveller • au
7
Convenient and comfortable place to stay but breakfast needs some refining.
Pros:

Room was small but adequate and comfortable. Bed was very comfortable. Plenty of towels.

Cons:

Had to wait for return of staff member to check in. One man was already waiting. Hot breakfast items were not regularly refreshed. So were not as tasty after being in the baimarie for a while and items like bacon ran out.

2026-02-10 • via Nuitee
K
Kirk • family_with_children • gb
8
2026-02-09 • via Nuitee
W
WarrenGDay • solo_traveller • au
4
Disappointing basic hotel 3 blocks from SX.
Pros:

The bottles of body wash and shampoo in bathroom. Coffee bags tasted nice. The basic rooms. 3 blocks from Southern Cross.

Cons:

No reception for 5 minutes, receptionist didn't know how to check me in and had to ask. Cloth in lift. Coffee machine too small for any cups to fit,

2026-02-09 • via Nuitee
J
Janet • couple • au
10
2026-02-08 • via Nuitee
H
Htoo Shee • family_with_children • au
10
Pros:

I like about the location not far from Souther cross station and the price very acceptable

Cons:

The bathroom abit small

2026-02-08 • via Nuitee
M
Mark • couple • au
9
Pros:

Brilliant place to stay. You won’t be disappointed

Cons:

Nothing not to like

2026-02-08 • via Nuitee
J
Jerry • solo_traveller • de
8
Pros:

Besonders die Lage

Cons:

Kein Stuhl bzw. Türhaken vorhanden

2026-01-30 • via Nuitee
M
Michael • solo_traveller • au
10
2026-01-29 • via Nuitee
E
Eva • extended_group • de
6
Pros:

Einfache, saubere Unterkunft in zentraler Lage.

Cons:

Das gebuchte Frühstück gab es nicht zum versprochenen Zeitpunkt und so hat es nur für einen Kaffee vor der Abreise gereicht.

2026-01-29 • via Nuitee
T
Toshikazu • solo_traveller • jp
7
2026-01-28 • via Nuitee
R
Rino John • family_with_children • au
7
2026-01-28 • via Nuitee
D
Daniel • couple • au
6
2026-01-28 • via Nuitee
S
Suzanne • solo_traveller • au
10
Pros:

Location

2026-01-27 • via Nuitee
L
Lance • solo_traveller • gb
10
Pleasant
Pros:

Location

Cons:

Nothing

2026-01-27 • via Nuitee