Kyah Hotel

Hotels
•
Independent
9 (3117 reviews)
13-17 Brightlands Ave, Blackheath, New South Wales, 2785 , Blackheath , AU
61-02-47878108

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Facilities

Express check-out
Firepit
Electric car charging station
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Sauna
Street parking
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited food options
Some amenities need attention

Categories

Cleanliness
8.39
Several mentions of cleanliness, but concerns over the hot tub not being clean affected the rating.
Service
9.36
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.4
Consistently praised for being close to food and trails.
Room Quality
8.85
Generally positive sentiments, with some requests for improvements in lighting and space.
Amenities
8.88
Amenities such as sauna and restaurant were appreciated, despite minor drawbacks.
Value for Money
9.34
Overall value seen positively, though some reviews hinted at disappointing menu options.
Food and Beverage
8.39
Some reviews noted limited menu options but appreciated the quality of the restaurant.
Overall Experience
9.36
Most reviews reflected a very positive experience, suggesting a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:22

Property Description

Nestled in the charming town of Blackheath, Kyah Hotel offers an unforgettable experience surrounded by breathtaking landscapes and endless adventures.

Relaxation and Recreation
Unwind after a day of exploration in our luxurious hot tub or sauna, perfect for rejuvenating both body and soul. For those seeking activity, enjoy our outdoor tennis courts or explore the nearby Blackheath Golf Course.

Dining and Refreshments
Savor delicious meals at Blaq, our on-site restaurant, or grab a quick bite at the snack bar/deli. Our bar/lounge is the ideal spot to relax with your favorite drink while socializing with friends or fellow travelers.

Comfort and Convenience
Retreat to one of our 46 well-appointed, air-conditioned rooms featuring modern amenities, including Smart TVs, minibars, and complimentary Wi-Fi. Plus, with ample event space and free self-parking, we cater to both relaxation and business needs.

Book your stay at Kyah Hotel today and immerse yourself in the beauty of the Blue Mountains!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 3117 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
Andy • couple • gb
8
2026-03-14 • via Nuitee
A
Aileen • solo_traveller • au
10
2026-03-12 • via Nuitee
V
Valentina • couple • au
9
Beautiful hotel with amazing food
Pros:

Very pretty design and decor. Very good vibe!
Plenty to do such as jacuzzi, chicken coop and sports court.
Fantastic restaurant on site!

Cons:

Need more hanging space
Bed was quite soft - might not be your preference

2026-03-09 • via Nuitee
V
Viola • couple • au
10
2026-03-09 • via Nuitee
M
Mark • solo_traveller • au
8
Pros:

Welcoming staff and comfortable accommodation and services

Cons:

Scamming text messages since booking was made

2026-03-09 • via Nuitee
C
Charlie • solo_traveller • au
8
2026-03-08 • via Nuitee
A
Ashlee • couple • au
6
Pros:

Easy check-in and check-out. When the app started working - initially it would send the code to my email but the staff were able to help. Nice vibe.

Cons:

We didn’t get a parking spot on Saturday night. By the morning the spots were cleared out. Maybe they were all dining in the restaurant.

2026-03-08 • via Nuitee
J
Juan Ignacio • couple • au
8
2026-03-08 • via Nuitee
M
Masters • couple • au
10
2026-03-07 • via Nuitee
P
PAMELA • couple • gb
10
2026-03-07 • via Nuitee
K
Karen • solo_traveller • au
9
Lovely boutique hotel experience for a long weekend getaway
Pros:

The property was easy to get to and was nice overall. The rooms were modern and very spacious, the bathrooms were renovated to look more modern but still had an “old” feel to them but it was fine (it didn’t hinder it from working as a bathroom). It was easy to park and check in/out was super easy as well. The games room was also super fun and I’d recommend using it!

Cons:

While there was a gym, it was very confusing to find and it wasn’t listed in the facilities/map at all. Given the feel of the hotel was to feel more modern, providing robes and/or slippers would help elevate the experience.

2026-03-05 • via Nuitee
T
Tanisha • family_with_children • au
8
Enjoyed our stay but the weather wasn't great. loved the facilities and the bed was devine!
Pros:

loved the bed! the outdoor spa and sauna were great. The restaurant is beautifully presented.

Cons:

breakfast options were a bit scant, the sauna code didn't work so for our first time I had to go to the restaurant door in my robe as when I rang for help was told to get staff from there. I was a little embarrassed as I had taken my makeup off and well was in my robe with people looking at me like that....I had thought we would just quietly slip up the stairs without and audience.
On Saturday night it was good that we took our own towels t othe sauna as when we got in there all were used. we were the last one for the night but this still should have been checked I think to ensure fresh towels were available.

2026-03-05 • via Nuitee
J
Julie • couple • au
10
Such a lovely getaway spot!
Pros:

Has everything necessary for the stay!

2026-03-04 • via Nuitee
J
Justin • solo_traveller • au
8
2026-03-03 • via Nuitee
N
Nick • solo_traveller • gb
9
I was pleasantly surprised. Relaxing stay and staff were amazing.
Pros:

Staff were unbelievably friendly and helpful.
Very comfortable and super clean.
The food at the restaurant was genuinely some of the best I’ve ever had!

Cons:

.

2026-03-03 • via Nuitee
I
Ian • couple • au
8
Good overnight stay and great restaurant
Pros:

Tennis courts

2026-03-02 • via Nuitee
R
Robin • solo_traveller • au
8
Great hotel in Blackheath, lovely spacious room and decor - but missed the personal, human touch.
Pros:

Location was lovely and the room was really nice and spacious. Funky decor which was great. The access using codes was also really straightforward after a long trip. Plenty of parking.

Cons:

The use of access codes was simple however it also meant there was no contact with any staff or people which felt strange. The coffee sachet was hard to use and didn't make great coffee. I was uncertain if there was breakfast or meal options when I was in the room. Having all of the info online is a mixed bag - both good and bad. It is 1.5 k into the village so you need a car.

2026-03-02 • via Nuitee
L
Leonardo • couple • au
6
2026-03-02 • via Nuitee
M
Michelle • solo_traveller • au
8
Perfect
Pros:

I admired the unique and modern retro renos keeping with age of property from room to restaurant/ bar. The eco aspect also noticed with QR codes etc for info and bookings. Location great for walks and short drives and backstreets to shopping village for meals. The gardens and trees around the property gave privacy to rooms and a relaxing walk about. The various zones to relax was also inviting. Blaq restaurant and bar were welcoming with exceptional service and delicious faultless food menu and drinks selection.

2026-02-26 • via Nuitee
N
nicholas • couple • au
9
Despite some small issues it’s a terrific place
Pros:

It’s a stylish retreat in a great location and terrific staff. Restaurant is excellent.

Cons:

My room (120) was in a block parallel with the streets you could hear traffic.

The gravel in the parking area looks really cool but the car wheels crunching over it coming and going also is a bit annoying.

Phone contact with staff can be a little frustrating as no one answered the phone the few times I rang for assistance.

Finally - and this is nothing to do with the hotel - I mention this so maybe other guests consider it, but the biggest scourge of hotel staying is guests who talk loudly as they come and go from their rooms, thunder about in their rooms (WTF do they do to make such thumping) and the perennial door slammers.

2026-02-25 • via Nuitee