The Saint James Hotel, an Ascend Collection Hotel

They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly.
I'm sure we will be back again.

Good value. Due to COVID, some amenities were not available but rooms are large and modern

For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.

Rooms were very clean, beds comfortable and Front Desk staff accommodating

Newly renovated rooms very clean , friendly staff,

good price. large rooms. clean.

We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!

Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L

I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...).
What did I not like was that it was quite loud on the hotel other quests were noisy during night

From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot

Room was great. Location was good. Staff very nice.

Awesome staff
Nice Resturant
Close to hospital 👍

Really pleased with this hotel. The room was good, nice decor, clean and comfortable.

Excellent Stay Great location Very modern clean Definitely will stay again

Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.

All very good. No complaints. Will stay there again

The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.

Large room and very quiet. Nice location to many restaurants. They've added safe and hairdryers apparently missing earlier. Bathroom was smaller and lighting for makeup was poor. An excellent value.

Nothing I liked. Only good thing is location.
Don’t fall for the good reviews. Great disappointment!

Awesome customer service upon arrival. Made sure to explain parking well. They offer nice bonuses for hotels.com VIP, like free parking, upgrades, and delayed checkout.