The Yama Hotel Phuket

Hotels
8.4 (727 reviews)
Soi 2, Patak Road, Kata Village, Amphur Muang, Phuket , Kata Beach , TH
+66 76 303 456

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Modern and clean rooms
Great food
Cons:
Inconvenient location
Cleanliness issues reported
Wi-fi could be better

Categories

Cleanliness
7.6
Some cleanliness issues noted, with a room not being fully clean upon entry.
Service
9.1
Overall positive sentiment with staff being friendly and attentive.
Location
7.6
Location is a bit inconvenient, especially noted in relation to the main beach.
Room Quality
8.6
Rooms described as spacious and modern.
Amenities
8.1
Amenities such as pool and children's area are good, but some issues with wi-fi.
Value for Money
8.6
Good value for money with enjoyable stay.
Food and Beverage
9.1
Food at the restaurant highly praised with no bad meals reported.
Overall Experience
8.5
Overall positive experience, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:21

Property Description

Luxurious Accommodations
The Yama Hotel Phuket offers stylish rooms equipped with modern amenities such as flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms even provide stunning sea views, ensuring a memorable stay for all guests.

Convenient Facilities
Guests can take advantage of the outdoor pool, fitness centre, on-site restaurant, and bar during their stay. Additionally, the hotel provides free WiFi and complimentary shuttle services to the beach, making it easy for guests to relax and explore the beautiful surroundings.

Ideal Location
Situated just a 5-minute drive from Kata beachfront, The Yama Hotel Phuket is conveniently located near popular attractions like Dino Park Mini Golf and Kok Chang Safari Elephant Trekking. With Phuket International Airport only a 45-minute drive away, guests can easily access the hotel and start their vacation seamlessly.

Book your stay at The Yama Hotel Phuket now for a luxurious and convenient experience!

Important information:

A buffet breakfast is available from 06:30 until 10:30.

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.4
Based on 727 reviews
Cleanliness: 7.6
Service: 9.1
Location: 7.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.5
F
Florian Brun • family_with_children • ch
10
Pros:

Wir waren sehr zufrieden mit unserem Aufenthalt im The Yama Phuket. Die Mitarbeiter sind ausgesprochen freundlich und hilfsbereit. Das Frühstück ist super und bietet eine tolle Auswahl. Besonders schön fanden wir den Pool und den Jacuzzi, die zum Entspannen einladen.

Unser Zimmer war groß, gut ausgestattet und sehr gemütlich.

Wir haben uns rundum wohlgefühlt und würden jederzeit wiederkommen. Wir können das Hotel auf jeden Fall weiterempfehlen!

Vielen Dank für die schöne Zeit! 😊

2026-10-31 • via Nuitee
L
Lewis • couple • gb
7
Staff were friendly and helpful. Advertisemt of room location/description would have been helpful. When booking room
Pros:

Staff were very friendly and helpful

Cons:

The shower wouldn’t stay hot, took ages to go warm again.
Room floors felt dirty, alarms went off with no correspondence from staff as to what it was or why.
Room was by the pool and bar/restaurant, so was very noisy and loud until late times. This would have been helpful to know, so we would expect the loudness.

2026-10-30 • via Nuitee
H
Hassan • couple • sa
1
الفندق جيد ونظافه وطلاله لاكن التعامل سيىء
Pros:

اعجبني الاطلاله ونظافه

Cons:

تعامل الموظفين سيئ اردت ان اجدد الاقامه في ديلوكس 217 ولم يتم التجديد بسبب ان احد حجز عن طريق الموقع وظطريت للخروج من غرفتي الديلوكس ونتظار لفتره زمنيه عند الاستقبال بسبب ان الغرفه الاخرى يقولون انها لم تجهز مع العلم انني رايتها وكانت جاهزه كانت التجربه سئه للامانه من تعاملهم يخرجونني من غرفتي ونا اوريد ان اجدد ويخبروونني ان انتظر لاذهب لغرفه سوبيريور اقل من ديلوكس اتمنى من الاداره ان تهتم بزبائن الموجودين في الفندق

2026-10-29 • via Nuitee
H
Hassan • couple • sa
7
2026-10-29 • via Nuitee
T
Travis • couple • au
4
Average
Pros:

The property was located in a nice quite area as we had hoped. The amenities were suitable and basic. Breakfast was disappointing for a hotel of this class and staff friendliness, trust and interaction was generally poor. We met with the manager who apologised and offered a complimentary late checkout.

Cons:

Staff communication and guest relations. Breakfast and rooms could be cleaned better

2026-10-27 • via Nuitee
N
Nathan • couple • gb
10
2026-10-26 • via Nuitee
A
Agit • couple • tr
1
Bize iftira attılar başka odanın kirlettiği çarşafı bizim üstümüze yıkmaya çalıştılar
Pros:

Personelleri güler yüzlüydü son gün resepsiyondaki kadın hariç

Cons:

Sigaramıza kadar karışıldı! Kahvaltıları çok kötü çikolata bile yok geçen sene yine phukete gitmiştim diğer otel mükemmel bi kahvaltı sunuyordu. Son gün çıkışta bize bi fotoğraf gösterip çarşafı kirlettiğimizi ve 800 baht ödememizi istediler ama çarşaf bize ait değil daha hangi oda kirletmiş ona bile vakıf değiller bi haberler ve suçu bize attılar asla öyle bi içecek dökmedik iftira attılar resmen!!!! Sakın gitmeyin fiyat performans ve merkeze uzaklığı hiç iyi değil gitmeyin arkadaşlar

2026-10-25 • via Nuitee
H
Hassan • couple • ae
10
موقع ممتاز ونظاف ممتازه
Pros:

مكان نظيف جميل غرفه ممتازه مسبح كبير ممتاز موظفين طيبين

Cons:

لا يوجد

2026-10-24 • via Nuitee
R
Rajae • couple • fr
10
2026-10-24 • via Nuitee
Y
Yaroslav • couple • de
6
Nicht zu empfehlen
Cons:

Gemischter Eindruck

Ich habe mich im Hotel nicht wirklich willkommen gefühlt, was an einigen Mitarbeitern an der Rezeption und manchen etwas nervigen, strikten Regeln lag.

Uns wurde ohne jegliche Beweise mitgeteilt, dass wegen eines verschmutzten Kissenbezugs eventuell etwas von unseren 2.000 Baht Kaution abgezogen werden könnte. Erst nach einer Klärung über den Booking.com-Chat wurde das Thema als "Misscommunication" abgetan – sehr unangenehm und wenig vertrauenserweckend!

Zudem war die Sauberkeit im Zimmer etwas mittelmäßig (der Boden wurde nicht sehr gut gereinigt).

Und als i-Tüpfelchen: Beim Check-out wurde ich ernsthaft gefragt, ob ich einen Teelöffel vertauscht hätte... wirklich? =)

2026-10-24 • via Nuitee
K
Kevin • extended_group • be
10
Super hôtel!
Pros:

Tout! Surtout la piscine

Cons:

Le petit déjeuné

2026-10-23 • via Nuitee
R
robert • family_with_children • gb
9
Pros:

Staff especially ma lovely lady who kept things relaxed and communicated when there was a problem

2026-10-23 • via Nuitee
M
Mustapha • family_with_children • ma
10
Pros:

I liked everything there actually the staff the facilities everything was wonderful, definitely coming back there

2026-10-22 • via Nuitee
A
Aruzhan • extended_group • kz
9
2026-10-22 • via Nuitee
C
Corine • couple • fr
8
Très bon séjour en dépit du petit incident de départ avec la chambre au RDC. Mais sinon tout s’est bien passé. Notre 2 e
Pros:

La chambre spacieuse et agréable .

Cons:

En arrivant on a eu une chambre au RDC avec accès piscine, bruit des chutes d’eau insupportable. On a demandé à changer de chambre. Manque d’intimité

2026-10-22 • via Nuitee
F
Fontaine • family_with_children • re
10
Pros:

Le service et le personnrl

Cons:

Rien

2026-10-21 • via Nuitee
S
Sadiq Yusuf • family_with_children • bh
9
Pros:

It was an excellent stay. The hotel is quiet, situated on a mountain, and offers stunning views. The rooms are clean, the restaurant is excellent, and they provide bicycle rentals at a great price. Housekeeping service is available daily. A special thanks to the staff.

2026-10-20 • via Nuitee
R
Rebecca • couple • ie
6
2026-10-20 • via Nuitee
A
Ali metin • couple • tr
10
Personel gayet iyiydi temizlik anlamında da her şey güzeldi ama konum olarak merkeze yarım saat o anlamda tavsiye etmiyo
Pros:

Personel gayet iyiydi temizlik anlamında da her şey güzeldi ama konum olarak merkeze yarım saat o anlamda tavsiye etmiyorum çünkü uzak merkeze dahi oteller var uygun fiyata

2026-10-20 • via Nuitee
M
Maria • couple • gr
9
2026-10-20 • via Nuitee