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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Bar
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Accessible parking
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Minimarket on site
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Snack bar
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ATM/cash machine on site
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Shuttle service (free)
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Face masks for guests available
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at Courtyard by Marriott Richmond Downtown. Each room is equipped with modern amenities including a TV, air conditioning, and complimentary WiFi. Relax in a cozy environment with a microwave and ironing facilities for your convenience.
Fitness Center and Meeting Facilities
Stay active during your stay with access to our fitness center. Whether you want to keep up with your workout routine or unwind after a busy day, our facilities are designed to meet your needs. Additionally, take advantage of our meeting facilities for your business or event needs.
Exceptional Service
Our 24-hour front desk is always available to assist you, ensuring a seamless and enjoyable stay. From check-in to check-out, our dedicated staff is committed to providing top-notch service to make your visit memorable.
Book your stay at Courtyard by Marriott Richmond Downtown now for a delightful and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 32 per day.
Location
Guest Reviews
The location, the cleanliness and the efficiency of this hotel was splendid. In particular, an employee by the name of Emma was fantastic.
Great location, friendly staff, clean
This was my first time at this hotel, I did valet service and I think the valet guys name was Arkeem, he was very pleasant, efficient and I actually felt like he cared about my car. I’ve been to several other hotels in the downtown Richmond area and this one had to be the nicest! Thanks for a great stay!
Hotel was excellent & the valet did amazing job specially Mr. Arkeem above & beyond will definitely will be coming back.
The hotel was amazing and will come back again. Thank you to Arkeem !!
The one thing that stood out the most was how clean the rooms were and the friend ness of the staff.
we had a wonderful stay, but one of the highlights was the valet service. I especially want to recognize Jonas who went above and beyond during our visit he was always friendly, greeted us with a smile, and was incredibly quick to bring our car around. He also took the time to answerour questions and made us feel welcome every time we came and went. It’s employees like him who make a great hotel experience even better thank you Jonas for your outstanding service
The location was great -- we could walk to everything. Parking was close-by, and the lobby was easily accessible.
The Wi-Fi was weak. Not really a dislike, but it definitely could be upgraded.
The bed was super comfy, the room, the towels were super sift, the room was spacious and the bathroom products smelled beautiful
Wish I could have stayed longer
Great service, my favorite place to stay in Richmond!
It was clean and secure. All staff were very friendly.
The bathroom light flickered and was not working as it should. The door to the desk where the refrigerator was located was hanging off the hinge and the bed was hard and not comfortable
Comfortable
The lady from front desk, i think her name was Bautista. Bad manners. She gave me my bag, she did not even tell me what the $250 charge was for? Despite the room been already paid for.
Location was great.
The bed pillows were too small for a King bed. The bathroom shower was also not cleaned very well. The Valet scratched my rims on my car.
While we had requested a King bed, we ended up with two Queen beds in the room. Otherwise, the Front Desk staff was extremely welcoming, Athena took care of all our needs.
The only negative was the valet parking that took over half an hour to retrieve our car making us late for our event on Sunday. There was only one valet at 9 am which seemed odd when so many people are checking out.
You can walk to everything and it’s beautiful
It’s so beautiful in Richmond, Virginia, and at this hotel
Clean
Parking
Location
Valet parking was a mess
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