Oceano Boutique Hotel & Bistró

Hotels
Calle Lapa Verde, 500 este de heladería Pops , Jacó , CR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cleanliness
Cons:
High Cost
Limited Breakfast Options
Room Odors

Categories

Cleanliness
8.64
Some mentions of cleanliness being adequate, but complaints about musty odors in rooms.
Service
9.61
Overall positive sentiments about staff, especially concierge, but some negatives regarding the kitchen service.
Location
9.65
Positive mentions of location being excellent and convenient.
Room Quality
8.6
Mixed reviews on room aesthetics and some issues with odors.
Amenities
9.13
Positive feedback on pool and room amenities, but some requests for improvements.
Value for Money
8.09
Complaints regarding high costs compared to quality and issues with payments.
Food and Beverage
8.64
Mixed feedback on breakfast variety, but some menu items were praised.
Overall Experience
9.61
General satisfaction expressed in reviews despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:02

Property Description

Luxurious Amenities
The Oceano Hotel in Jacó offers an impressive array of amenities, including an outdoor pool, spa, and wellness center. The rooms are equipped with modern comforts like cable TV, air conditioning, and even a spa-style mini pool for ultimate relaxation.

Dining and Entertainment
Guests can enjoy delicious meals at the on-site restaurant and stay entertained with the DVD player and CD player in the rooms. The dining area comes complete with a dishwasher, oven, and refrigerator, making dining in a breeze.

Activities and Excursions
From golfing and cycling to horse riding, there are plenty of activities to keep guests entertained. For nature enthusiasts, the nearby Carara National Park offers a chance to explore the local wildlife. With Juan Santamaría International Airport just 90 km away, your getaway at Oceano Hotel is closer than you think. Book your stay now for an unforgettable experience!

Important information:

Group Events Prohibited: Reservations for group events or parties, such as bachelor/bachelorette parties or other events that disrupt the peace of guests, are not accepted.

Property Access: Only registered guests at check-in will be allowed access to the hotel. All guests must present valid identification. Minimum check-in age is 18, and minors must be accompanied by their parents. Additional guest charges may apply based on accommodation conditions.

Damage Deposit: A $250 USD deposit is required upon arrival and can be made by credit/debit card, cash, or bank transfer. This deposit will be refunded upon inspection of the accommodation, subject to the policies of the card-issuing bank.

Refunds: Any refunds will be made to the same payment method used for the reservation.

Data Protection: The hotel does not store or share guest card information with third parties.

Non-Smoking Policy: Smoking is prohibited in all public areas and guest rooms. This includes tobacco and vapes. Failure to comply will result in a cleaning fee of $250 USD.

Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 9.61
C
Christopher • couple • us
10
2026-10-25 • via Nuitee
M
Mónica • couple • cr
9
Nos encantó!
Pros:

Excelente trato y el desayuno muy bueno con bastantes opciones, super recomendado.

2026-10-20 • via Nuitee
O
Oscar • family_with_children • cr
10
2026-10-19 • via Nuitee
T
Thalya • couple • fr
2
Not 4 stars hotel
Pros:

+ : the pool area is nice and the room is clean

Cons:

- : Breakfast is a joke (and a very bad one).
The breakfast area is practically empty. You're allowed to choose one plate from a menu of about ten options, and that's it!
Apart from that, there's a thermos of coffee, another of milk, some cornflakes, and absolutely nothing else!
Want a piece of fruit in addition to your plate of gallo pinto? You'll have to pay extra ($1.50 for an orange). Want a piece of cake? Once again, you'll be charged extra ($3 for a cookie!).
When you complain to reception, they simply tell you that you can pay for an additional plate. They could have easily offered me a plate of fruit to make up for this ridiculously poor breakfast, but no — no apology, no solution, nothing.
Don't be fooled by the photos showing a breakfast buffet. They've gotten rid of it.
The hotel's overall maintenance also leaves a lot to be desired. There's mold in the hallways, and the gym equipment is rusty and doesn't work properly.

2026-10-13 • via Nuitee
R
Roy • solo_traveller • cr
10
Pros:

El servicio

Cons:

El parque, no lo veo muy seguro!

2026-10-11 • via Nuitee
R
Rojas • couple • cr
7
Pros:

Habitación limpia en buen estado
Facilidad para cocinar
La cama es cómoda

Cons:

En el área de piscina se puede poner muy congestionada, muchos niños brincando sin control personas con grandes flotadores
Es un poco lejos para ir caminando a la playa
El Parqueo puede no ser lo más cómodo

2026-10-11 • via Nuitee
H
Herson • solo_traveller • cr
10
2026-10-11 • via Nuitee
K
Kevin • solo_traveller • us
8
Pros:

Very large and spacious room with a private pool.

Cons:

The air conditioning wasn't great making the room a bit hot and humid.

2026-09-19 • via Nuitee
C
Carvajal • solo_traveller • cr
10
2026-09-19 • via Nuitee
R
Ruth • family_with_children • cr
10
Relax
Pros:

La tranquilidad y comodidad del lugar, el desayuno muy bueno.

2026-09-17 • via Nuitee
A
Ana Catalina • couple • cr
10
Buena opción
Pros:

Es cerca del centro, 800 metros. Un hotel muy limpio y las chicas tanto de limpieza como de l recepción fueron muy amables

Cons:

Lo único es que deberían de avisar del depósito de $100 en Booking

2026-09-17 • via Nuitee
E
Ernesto • solo_traveller • cr
10
Pros:

Excelente ubicación y habitación, el personal excelente especialmente José de recepción qué nos ayudó con todo. Desayuno delicioso.

2026-09-16 • via Nuitee
B
Betancourt • solo_traveller • cr
10
Pros:

Me encantó el servicio al cliente, la limpieza del lugar y la flexibilidad en todo

Cons:

Muy bien todo

2026-09-15 • via Nuitee
M
Marcela • couple • cr
8
relajante y agradable
Pros:

Excelente ubicación, buen servicio al cliente, el desayuno muy completo y rico. El área de la piscina muy acogedora y agradable.

Cons:

la habitación disponible en la app resultó ser muy pequeña y sin ventana.

2026-09-14 • via Nuitee
D
Dixie • family_with_children • cr
10
2026-09-13 • via Nuitee
J
Jandra • couple • cr
10
Excelente
Pros:

Excelente lugar

2026-09-10 • via Nuitee
G
G • solo_traveller • de
7
2026-09-07 • via Nuitee
I
Itay • solo_traveller • vn
8
Pros:

צוות נחמד, חדר פשוט ורגיל מאוד אבל נקי ונוח, בריכה ממש נעימה

Cons:

אין כ"כ מגוון בארוחות הבוקר

2026-09-07 • via Nuitee
A
Auriane • couple • ca
10
Séjour parfait
Pros:

Personnel sympatique, souriant et efficace. Le site était propre et a proximité de beaucoup de choses. Nous avons vraiment aimé notre expérience.

Cons:

NA

2026-09-05 • via Nuitee
F
Fred • family_with_children • ca
10
2026-09-03 • via Nuitee