Sun Inns Hotel Laksamana

Hotels
Independent
6.6 (50 reviews)
83-85 Jalan Kota Laksamana 3/8, Tmn Kota Laksamana, Seksyen 3, Malacca City, Malacca, 75200 , Malacca City , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Television in common areas
Multilingual staff
Free newspapers in lobby
Free self parking
Water dispenser

Review Highlights

Pros:
Room clean
Nice room
Reasonable price
Friendly staff
Good for short stay
Cons:
Dirty room
Unfriendly staff
Extra charges
Booking issues
Poor maintenance
Misrepresented photos
Bad odors
Safety concerns

Categories

Cleanliness
2.5
There are repeated complaints about cleanliness, with rooms being described as dirty and poorly maintained.
Service
3
Service quality appears to be inconsistent, with several guests reporting unfriendly staff and issues with booking management.
Location
5
Location feedback is mixed; while some guests appreciate the proximity to town, others mention pedestrian unfriendliness and traffic concerns.
Room Quality
2.8
Guests are generally dissatisfied with the room conditions, citing issues such as bad odors, incorrect representation in photos, and poorly functioning amenities.
Amenities
3
Amenities have been poorly reviewed, with complaints about lack of windows, leaky air conditioning, and problems with the TV.
Value for Money
2.7
Many guests feel the hotel does not provide value for money, with extra charges and discrepancies between booking prices and actual fees.
Food and Beverage
4
Food and beverage services weren't often mentioned, but there were some minor complaints regarding limited TV channels.
Overall Experience
2.9
Overall, guests are predominantly dissatisfied with their stays, citing numerous issues that negatively impacted their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:02

Property Description

Central Location in Malacca City
Discover the ideal starting point to explore Malacca City with a stay at Sun Inns Hotel Laksamana. Just minutes away from the vibrant Jonker Street Night Market.

Comfortable Rooms and Complimentary Amenities
Relax in one of our 33 air-conditioned rooms equipped with LCD televisions and free Wi-Fi. Indulge in the convenience of complimentary bottled water and daily housekeeping.

Convenient On-Site Features
Enjoy complimentary newspapers in the lobby, 24-hour front desk services, and multilingual staff. Take advantage of free self-parking and explore the city with available bicycle rentals.

Plan your next adventure at Sun Inns Hotel Laksamana - your home away from home in Malacca City.

Important information:

  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.6
Based on 50 reviews
Cleanliness: 2.5
Service: 3
Location: 5
Room Quality: 2.8
Amenities: 3
Value for Money: 2.7
Food and Beverage: 4
Overall Experience: 2.9
V
Verified traveler
2
Try to cheat
Pros:

I booked a queen size bed room but the lady try to give me a two single bed room. TV was spoil. Beware when booking

2024-04-29 via Nuitee
V
Verified traveler
2
Pros:

This hotel was too terrible.
I have been stay many kind of hotel in melaka

but never experienced like this hotel, we stayed 2 night

They were provide me 2towel only and tmorrow

can't change new towel, Hotel staff said that not enough towels,

So can't change new towel and staff attitude also really suck

I saw the provide free water on website but

even hotel apps showing got free bottle waters, room really dirty, got cockroach ,bedsheets got stain, pillows also got stain like never change new, I hope this hotel should improve many things And renovation, never ever stay again, really not recommended

2022-11-12 via Nuitee
V
Verified traveler family
6
Pros:

hotel is very clean and well manage. But i think hotel should provide mineral water, 3in1 and mug for each rooms.

2019-12-16 via Nuitee
N
Nioh friends
10
Pros:

thank you good services

2019-05-19 via Nuitee
J
joseatam
6
affordable and suitable for short period of stay
Pros:

didn't have lift and stairways quite high..whenever you want to iron your clothes..you need to come down

2017-05-04 via Nuitee
V
Verified traveler
8
HOTEL YANG BERSIH.
Pros:

TEMPAT YANG SELESA.PARKING KERETA YANG BANYAK.

2016-12-15 via Nuitee
V
Verified traveler
10
Clean and convenient
Pros:

Good and comfortable stay

2015-11-16 via Nuitee
V
Verified traveler
6
Near Junker Street within car distance
Pros:

It is near to junker walk, just within 2-3km, around 5 to 10 minute car distance. can park car at private car park before the junker walk(inside is hard to get parking).

there have a nice japanese restaurant beside the hotel. reasonable price and high quality food.

2015-11-12 via Nuitee
D
DERIC
6
Average. Acceptable for one night stay.
Pros:

The small lighting beside the bed on the small has spoilt. Please check all the things inside the room are functionable before letting the guess to stay.

In the toilet, there is water leaking below the basin.

Overrall, ok but pls check all the facilities inside the room and make sure no water pipe leaking inside the toilet.

2015-11-10 via Nuitee
V
Verified traveler
2
Pros:

Ground floor room has roaches, surprised to see mould in cup. Room not able to lock from inside due to spoiled lock. Not recommended to family.

2015-11-10 via Nuitee
V
Verified traveler
4
Air conditioners sounds like lawnmowers
Pros:

The air conditioner in the first room we were placed sounded like a lawnmower. We asked to change rooms, which the front desk immediately provided. The air condition in the second room was just as loud. The air conditioning units are some generic, no name brand and unacceptably noisy. Malaysia is a very hot and humid country and most of the time the air conditioner needs to be switched on. I had to stick toilet paper in my ears just to get to sleep.
The cleanliness was below average as well. We will not be staying here again.

2015-09-30 via Nuitee
P
Peiwei
2
terrible
Pros:

I left after I check in the hotel asap.

2015-07-26 via Nuitee
V
Verified traveler
6
Pros:

10-minute drive to Jongker Street area. Located besides main road.

2015-07-15 via Nuitee
V
Verified traveler
6
Too noisy
Pros:

Very noisy as we can hear the people talking outside

2015-06-18 via Nuitee
M
Mohd
6
First experience to this classic town
Pros:

The stay was good. This is the first time for us in melaka to attend our daughter"s convocation. Sight seeing was fantasitic around this old town and food is aplentiful and reasonable cost too. The only think we were dissapointed was the unavailibilty of breakfast near the hotel. We had to skip that till lunch. The hotel should provide body soap and hair shampoo to say the least.

2015-05-17 via Nuitee
M
Michelle
10
Recommended budget hotel
Pros:

The hotel is new and clean. Check in time is fast and the staffs are friendly. Surrounding hotel have many restaurants. Have sufficient parking space. Free wifi provided for every each room but the line was not stable. The air conditioning was not cold and the bed is small. However, I will still recommend this hotel.

2015-05-11 via Nuitee
H
Hang
8
Extra bed without charges
Pros:

Hotel provide extra bed for my 2 years old kids without extra charges is a plus. Room size is ok and quite comfortable. Nice to stay!

2015-05-08 via Nuitee
V
Verified traveler
8
centre location to tourist places
Pros:

Quite convenient provided transport available as it is centre to all the tourist interest, about 5-10 mins drive distance for each location. Clean, comfortable and economical.

2015-03-16 via Nuitee
C
Cheng Leong
8
Friendly staff with clean and basic amenities.
Pros:

Enjoyed a one night stay in this hotel with wife at a very affordable rate.
Basic and clean amenities are provided.
(towel, shower gel, glass, complimentary bottled water / coffee / tea, etc).
There is no hair dryer though.
Staff are friendly and smiley.
Nothing to complain about.

2015-03-11 via Nuitee
H
HT
2
Very difficult falling asleep
Pros:

We took a few rooms on the second floor for a night stay the past week. Not sure if we were the only ones that complaint but the water pressure pump was making intermittent "clunk clunk" with its pipes. This was going on all throughout the night whenever the water supply was being used within the building which was very very annoying.

2015-03-01 via Nuitee