Fairfield Inn & Suites by Marriott New Castle

Hotels
Fairfield Inn
8.5 (612 reviews)
2117 North DuPont Highway , New Castle , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast options
Cons:
Pool out of service
Elevator renovations

Categories

Cleanliness
8.25
Generally clean although there were some issues with room maintenance.
Service
9.25
Staff were friendly and accommodating, providing excellent customer service.
Location
9.25
Great location and convenient access.
Room Quality
8.25
Rooms were clean and comfortable, but issues with maintenance were noted.
Amenities
7.75
Amenities were good, but the pool was out of service during stay.
Value for Money
8.75
Good value considering the services provided.
Food and Beverage
7.75
Breakfast had variety but also faced some issues, such as overcrowding and lacking some food.
Overall Experience
8.75
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a relaxing stay with an indoor pool, fitness centre, and free WiFi throughout the property. Each room is equipped with a TV, air conditioning, microwave, and a private bathroom with complimentary toiletries.

Meeting Facilities: Perfect for business travelers, take advantage of the meeting facilities available on-site.

Convenient Location: Explore nearby attractions such as Old Dutch House and New Castle Court House, with Philadelphia International Airport just a short drive away.

Book your stay at Fairfield Inn & Suites by Marriott New Castle for a perfect blend of relaxation and functionality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.5
Based on 612 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
P
PAUL family_with_children us
4
Thule Roof Bag stolen. Roof damaged!
Pros:

Convenient location off the highway. However not the most desirable neighborhood. My roof bag was stolen off the top of my vehicle. Roof of my SUV dented and my belongings taken.

Cons:

My Thule roof bag along with my belongings stolen. The video footage could not be reviewed by state trooper until manager was present the following day.

2026-08-24 via Nuitee
A
Amber solo_traveller us
10
Great and relaxing stay! Definitely will be returning!
Pros:

It was convenient, clean and comfortable. Everyone was so friendly and helpful. Perfect stay for a short getaway to just relax.

Cons:

Nothing. It was all great!

2026-08-23 via Nuitee
M
Massimiliano solo_traveller it
10
2026-08-19 via Nuitee
F
Francis couple us
9
2026-08-15 via Nuitee
K
Kateryna family_with_children ca
8
2026-08-11 via Nuitee
S
Shivaun couple us
8
It was fine but the WiFi would not connect, it wasn’t my phone, definitely some kind of IT issue at the property
Pros:

Very clean.

Cons:

The WiFi would not connect

2026-08-11 via Nuitee
A
Andréa family_with_children ca
8
2026-07-24 via Nuitee
K
Karen couple us
9
2026-07-23 via Nuitee
F
Frank couple us
10
Pros:

Very comfortable

Cons:

There was a sudden storm that deactivated our room keys and they had to be reprogrammed. Not the facility’s fault

2026-07-21 via Nuitee
G
Glenn solo_traveller us
10
A very pleasant place to stay.
2026-07-17 via Nuitee
J
Joyce couple us
10
2026-07-16 via Nuitee
K
Kimberly couple us
10
2026-07-14 via Nuitee
M
Manuel solo_traveller us
9
2026-07-12 via Nuitee
K
Kay solo_traveller us
10
Pros:

The staff is very helpful and friendly.

Cons:

I thought the price was quite high.

2026-07-11 via Nuitee
B
Brayboy couple us
9
Pros:

I liked the location and the customer service

2026-07-06 via Nuitee
M
Malethia couple us
10
It was truly amazing! I can't wait to visit again and experience it all over once more.
Pros:

It was very clean

Cons:

Nothing

2026-07-05 via Nuitee
R
Ray couple us
8
Clean, quiet hotel with friendly staff, but an isolated location and Wi-Fi issue
Pros:

We appreciated the cleanliness of this relatively new hotel, the quietness of our room, and the helpful attitude of the front desk staff. The breakfast was enjoyable, and although it lacked variety over our four-day stay, we didn’t mind. We also liked the self-serve ice water station in the lobby and sometimes the availability of leftover coffee in the dining area after breakfast.

Cons:

We generally enjoyed our stay at the hotel; however, the location was a drawback. It is quite isolated unless you rely on Uber or a rental car, and there are no restaurants within a comfortable walking distance (less than 20 minutes).

One issue that affected our overall rating was being charged more than $9 for Wi-Fi access. We had entered our Marriott Bonvoy account number, and complimentary Wi-Fi is typically a benefit for Bonvoy members. We kindly ask that you review this charge and consider issuing a credit for what appears to be an incorrect fee.

Thank you for your attention to this matter.

2026-06-30 via Nuitee
M
Maximo couple us
8
Convenient quiet location
Pros:

Location near family we visited

Cons:

Breakfast has no variety.

2026-06-29 via Nuitee
L
Lauren couple us
1
Pros:

Very nice staff

2026-06-25 via Nuitee
J
Jose solo_traveller us
9
Other than the musty smell the hotel was very clean staff very pleasant. I love how they give you a little gift bag with
Pros:

Very very clean

Cons:

Very musty orders

2026-06-25 via Nuitee