Hotel Metropole

Hotels
8.7 (465 reviews)
205 Crescent Avenue , Avalon , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Hiking
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
High Prices

Categories

Cleanliness
8.05
Some complaints about hair left in the room and a general concern for hygiene.
Service
9.55
Many guests praised the friendly staff and prompt assistance, including managing forgotten items.
Location
9.55
Central location with easy access to food and entertainment, highly praised by guests.
Room Quality
8.55
Rooms were described as spacious and comfortable but some guests had issues with the beds.
Amenities
8.55
Amenities were generally satisfactory, with highlights on the jacuzzi and good breakfast, despite some comments on cleanliness.
Value for Money
8.05
Concerns about pricing given the value received, especially related to room quality and cleanliness.
Food and Beverage
8.05
Breakfast options were noted as minimal and lacking.
Overall Experience
9.25
Despite some issues, many guests felt their stay was enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:53

Property Description

Luxurious Beachfront Stay

Spa & Wellness Centre: Indulge in relaxation with our on-site spa & wellness centre, perfect for unwinding after a day of exploring Avalon.

Complimentary Amenities: Start your day right with a free continental breakfast and stay connected with free Wi-Fi throughout the property.

Entertainment & Comfort: Enjoy entertainment options with a flat-screen TV and DVD player in your room, along with cozy features like fireplaces and balconies in select accommodations.

Ready to experience the perfect beachfront getaway at Hotel Metropole?

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 465 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 9.25
V
Vanessa • couple • us
7
Fine but did not feel worth the cost.
Pros:

Staff and breakfast were good.

Cons:

The hotel didn't feel at all secure with our room on the main floor and little staff around at night to prevent someone from taking the elevator up and being outside our door. I also felt the price was way too high for the room's cleanliness, decor, etc. In comparison to other others we discovered once there, it was very overpriced and not as nice.

2026-06-22 • via Nuitee
W
W-Ski-L • Family • Henderson, Nevada
10
Perfect stay, so glad we returned
Pros:

First, we would love to give a huge shout out to Venessa at the front desk. Family and I, arrived on the island and we had 4 night reservation for another hotel. Long story short, after first one night we had to leave! I showed up at Venessa's desk telling her the story and in no time (hotel close to fully booked-summer break!), She found us a 2 queen room, got us an early complimentary check in (we've stayed at Metropole numberous time), but offered us a champagne in the room. What a hospitality! We did not expect this type of compation and problem solving, a true representative of Hotel Metropole.
Now the pros:
Location is amazing, navigation around the hotel or around it is perfect, close to everything, especially the breakfast shop on presmises and of course customer service. The room was exceptionally clean, I saw the service ladies actually mopping the floors after vacancy of other rooms.
cons: second floor rooms overlooking the courtyard, get loud because of the shops. If you want to sleep in passed 9am, it's not happening...at least when we stayed there which was June 9-12, 2026.

2026-06-18 • via Tripadvisor
R
Richard • couple • us
9
2026-06-16 • via Nuitee
B
BackPacker60477 • Solo travel • Carlsbad, California
10
Perfect service, the best location.
Pros:

PERFECT location. Simple yet classy rooms. Loved the fire place and high end bathroom amenities. Received great service throughout. They provided a complimentary upgrade so I could check in early in order to settle in prior to scuba diving. Icing on the cake was me forgetting my gopro battery on the nightstand and with one phone call they're quick and pleasing response that they'd mail it to me that day and only charge me for the postage. The speed and efficiency and thoroughness of the service was exemplary. Will definitely be back with my family. Thank you Hotel Metropole!

2026-06-10 • via Tripadvisor
T
Tomik • couple • us
9
Also
Pros:

Location

2026-06-10 • via Nuitee
C
Christopher • couple • us
10
2026-06-10 • via Nuitee
J
Jeter • extended_group • us
8
Nice Place. Perfect Location.
Pros:

Great location! In the middle of town which makes it quick and easy to get almost anywhere without needing a car or golf cart. Right next to a great little coffee shop which was super convenient in the mornings. Rooms were nice and clean.

Cons:

Had an incident with pounding a screaming next door—asked the person pounding on the door to stop or go to the front desk. She said her friend was drunk inside and ignored me and kept screaming g and pounding—contacted the front desk to ask for security to come and I was told “I’m security and we don’t deal with drunk people.”

2026-06-01 • via Nuitee
P
Patron • extended_group • us
8
2026-05-26 • via Nuitee
K
Kristina • family_with_children • us
9
2026-05-18 • via Nuitee
P
Peter • couple • ie
8
Excellent accomodation. Skip the breakfast.
Pros:

Breakfast was only fair. Items did not appear to be fresh enough. Hotel Metropole could do better with the breakfast offering.

Cons:

Breakfast, see above.

2026-05-08 • via Nuitee
K
Korandin • extended_group • us
10
Pros:

Location and aesthetic

Cons:

There wasn’t anyone available at the front desk on the mornin we left

2026-05-02 • via Nuitee
A
Alfonso • couple • us
10
Can't wait to go back
Pros:

I liked there was a variety to choose from location is perfect

Cons:

I can't think of one thing I didn't like

2026-04-30 • via Nuitee
L
Lee • family_with_children • us
9
2026-04-29 • via Nuitee
S
Sarah • solo_traveller • us
9
2026-04-19 • via Nuitee
B
Bridget • solo_traveller • us
9
Pros:

Great location. Clean rooms with very comfortable beds.

Cons:

Over shops and courtyard that was very noisy very early (coffee shop just outside our window)

2026-04-13 • via Nuitee
K
KATHERINE • couple • us
10
2026-04-06 • via Nuitee
W
William • solo_traveller • gb
8
Comfortable Hotel in an ideal location.
Pros:

Great location for everything on offer in Catalina. Staff were friendly and helpful.

Cons:

No negatives during our stay.

2026-03-26 • via Nuitee
J
Joseph • couple • us
9
Pros:

Large rooms

Cons:

We hoped the view described would be better but it was ok

2026-03-17 • via Nuitee
P
Peter • couple • de
9
2026-03-10 • via Nuitee
E
ELLADA • couple • us
10
2026-03-08 • via Nuitee