Hotel Metropole

Hotels
8.7 (444 reviews)
205 Crescent Avenue , Avalon , us

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Massage services
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
High Prices

Categories

Cleanliness
8.05
Some complaints about hair left in the room and a general concern for hygiene.
Service
9.55
Many guests praised the friendly staff and prompt assistance, including managing forgotten items.
Location
9.55
Central location with easy access to food and entertainment, highly praised by guests.
Room Quality
8.55
Rooms were described as spacious and comfortable but some guests had issues with the beds.
Amenities
8.55
Amenities were generally satisfactory, with highlights on the jacuzzi and good breakfast, despite some comments on cleanliness.
Value for Money
8.05
Concerns about pricing given the value received, especially related to room quality and cleanliness.
Food and Beverage
8.05
Breakfast options were noted as minimal and lacking.
Overall Experience
9.25
Despite some issues, many guests felt their stay was enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:53

Property Description

Luxurious Beachfront Stay

Spa & Wellness Centre: Indulge in relaxation with our on-site spa & wellness centre, perfect for unwinding after a day of exploring Avalon.

Complimentary Amenities: Start your day right with a free continental breakfast and stay connected with free Wi-Fi throughout the property.

Entertainment & Comfort: Enjoy entertainment options with a flat-screen TV and DVD player in your room, along with cozy features like fireplaces and balconies in select accommodations.

Ready to experience the perfect beachfront getaway at Hotel Metropole?

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 444 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 9.25
T
Tranell couple us
9
Great Stay Quiet
Pros:

Could've Been Better But It Worked Out Fine

Cons:

No Enough Towels

2026-01-20 via Nuitee
D
Diane couple us
10
Excellent. Loved the glass elevator and jacuzzi view.
Pros:

Continental Breakfast was sufficient and of good quality.

Cons:

Softer bed.

2026-01-19 via Nuitee
B
Brandy couple us
10
2026-01-19 via Nuitee
S
Sharon couple us
10
Wonderful stay, we didn’t want to leave!
Pros:

Clean, comfortable, quiet, spacious. Excellent continental breakfast. Friendly, helpful staff. Good quality toiletries too!

Cons:

It would be good to have a shuttle for this hotel to help with luggage.

2026-01-15 via Nuitee
J
Joey solo_traveller us
10
2026-01-03 via Nuitee
S
Shelly solo_traveller us
10
Great place to stay!
Pros:

Queen, comfortable, and convenient! Right in town, walkable to most anything! Cute little courtyard with shops and amenities close by. Great views of the courtyard and the bay.

Cons:

A little noisy because it’s in town but great trade-off because everything is so close.

2026-01-02 via Nuitee
L
lisatO5044MB Couples
10
BEST EXPERIENCE FOR COUPLES
Pros:

Metropole Hotel is THE hotel to stay in Catalina Islands. We reserved the VIP room and from the moment you walk in, it felt like a warm and relaxing paradise. The room was spacious and had a large soaking tub and fireplace. The windows slide all the way open to the view of Catalina and the ocean. We walked around the island and always had convenient access to food; spa and entertainment below our hotel room. To top it all off, upon checking out of the hotel and leaving Catalina island, we realized that we had forgotten our car keys in the hotel room. The team and management (shoutout to Sheila!) were able to get the keys to us through Maverick helicopter so we did not have to ride the ferry back to the island to retrieve the keys. It made our stressful situation into an easily resolved solution. Thank you so much to both Metropole Hotel and their team for giving us a relaxing stay and going above and beyond the call of service to help us even after we checked out of your hotel.

2025-11-24 via Tripadvisor
A
Archie Jon family_with_children us
9
2025-11-20 via Nuitee
K
Kimberly couple us
7
Pros:

Location, updated rooms.

2025-11-16 via Nuitee
R
Renée extended_group nl
10
Me and my two friends stayed at this hotel and everything was great!
Pros:

Comfortable

Cons:

Nothing

2025-11-15 via Nuitee
K
Ketie couple il
8
2025-11-05 via Nuitee
P
Paula couple cl
1
Pesimo
Pros:

Solo la
ubicacion

Cons:

El precio es extremadamente alto para la habitacion deluxe que nos dieron, mal ubicada ,AC muy ruidoso y pegado a la cama, la cama pesima muy usado el colchon.El personal de recepcion muy poco amable, el desayuno es menos que basico y servido en el lobby sin ninguna mesa para sentarse. El baño del Lobby , una vez que uno hace el check out es vergonsozo, peor quecualquier baño publico
Creo que es de los peores hoteles que me he quedado

2025-10-22 via Nuitee
L
lindaortizme Family Corona, California
10
Wonderful hotel with fabulous views!
Pros:

My daughters and I wanted to do a midweek girls trip so we chose to go to Avalon. We looked over several hotels online and decided to stay at the hotel Metropole. We are so glad that we did! I called the hotel directly and spoke to Shiela, who suggested rooms catering to what we were Looking for, and could not have been sweeter. We had oceanfront views, large suites, and surprisingly it was very quiet in the evenings. We had balconies to sit on and had the most wonderful time. There are lots of shops and a great coffee store as part of the area. We will definitely go back again!

2025-10-06 via Tripadvisor
R
Rosa family
8
Pros:

ok stay, not exactly to my expectations.

2025-10-05 via Nuitee
M
Mayra family
8
Pros:

The room was nice, staff was courteous. No mini fridge in the rooms though, but overall good.
The M restaurant in the hotel, unfortunately, was a big disappointment. The food was well below average and I’m being generous. Greasy breaded fish with lumpy rice and bland. The stuffed portabello mushroom is the most unappealing plate I’ve ever seen, and it was so salty, just one bite and could not eat it.
I would stay at the Hotel Metropole again, but would never go back to the restaurant.

2025-10-04 via Nuitee
S
Sergio partner
10
Pros:

Great small hotel in the middle of everything.

2025-10-01 via Nuitee
N
Nilofar family
2
Pros:

I wish I book other hotel. The room was over public patio, very noisy.the breakfast was a joke.Never recommend to anyone.
Staff was so unprofessional, her name was Shila.The bathroom's door was brocking. I really west my monye.

2025-09-25 via Nuitee
8
802dorians Couples
10
Outstanding overnight stay
Pros:

Great overnight stay here! Best location with shops all around and the beach right across the street. Vanessa helped us out and couldn’t have been more helpful! HIGHLY RECOMMEND!!

2025-09-24 via Tripadvisor
M
Marilyn
10
Pros:

We had an excellent time celebrating a special birthday, thank you so much for the champagne. It was much appreciated!

2025-09-23 via Nuitee
M
Michael
10
Pros:

We arrived and were well taken care of. Vanessa was so nice and really bent over backwards to make our stay perfect and it was. She's the best.

2025-09-18 via Nuitee