Hotel Sita "Where Every Stay Tells a Story Of Kashi"

Hotels
6.2 (310 reviews)
D.22/16, Chausatti Ghat (Dashaswamedh) , Varanasi , IN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Stunning Ganges/riverfront views from bed/balcony
Excellent location near famous ghats
Friendly, cordial and prompt management/staff
Rooms with balconies and good sunrise views
AC and hot water function well
Rooftop terrace/view highly rated by some guests
Personnel support (staff meets guests from the road)
Cons:
Stained pillowcases, towels and commode; inconsistent room/balcony cleaning
Rooftop restaurant poorly managed; many menu items unavailable
Food quality inconsistent/poor; restaurant service slow and sometimes rude
Inaccurate information from staff regarding restaurant/breakfast times
No dryer and missing small amenities (e.g., anti-skid mat)
Congested/narrow approach roads; guidance to reach property could be better
Perceived as expensive for the locale

Categories

Cleanliness
3
Multiple reviews cite stained pillowcases, towels and a highly stained commode; balcony and bathroom cleaning reported as inconsistent or not done daily — significant cleanliness concerns.
Service
8
Staff and management frequently described as cordial, friendly and prompt in attending issues (front-desk/management praised). Some service problems noted specifically in restaurant staff behavior and inaccurate information, but overall front-of-house service is a clear strength.
Location
9.6
Repeatedly praised: riverfront position on the Ganges, balcony/window views, immediate access to famous ghats and sunrise views from rooms — outstanding location.
Room Quality
7.5
Rooms with balconies and strong views, functioning AC and hot water; however issues with linens and bathroom cleanliness (stained items) reduce the room comfort score.
Amenities
6
Basic in-room amenities (AC, hot water) work well, rooftop restaurant/terrace is a feature, but lacks a dryer and some safety/comfort items (anti-skid mat) — mixed amenities.
Value for Money
5
Location is unique and valued by guests, but several reviewers note the hotel is relatively expensive for India, lowering perceived value.
Food and Beverage
3.5
Multiple complaints about the rooftop restaurant: poor management, many menu items unavailable, inconsistent/poor food quality, slow service and rude restaurant staff — notable weakness.
Overall Experience
7
Mixed overall: many guests loved the location, views and front-of-house staff, but recurring issues with cleanliness and food/service at the restaurant tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:36

Property Description

Stunning Riverside Views

Luxurious Accommodation
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and terraces offering picturesque lake views. Enjoy the comfort of a seating area, desk, and quality bed linen and towels during your stay.

Convenient Amenities
Benefit from a 24-hour front desk, concierge service, and tour desk for all your needs. Start your day with a delightful continental or buffet breakfast. Explore nearby attractions like Harishchandra Ghat and Kedar Ghat easily with the hotel's prime location.

To experience the charm of Heritage Ghats in Varanasi, book your stay at Hotel Sita Place On Heritage Ghats Of Benaras today!

Important information:

Please note that the nearest public parking space is a 5-10minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VNS

Location

Guest Reviews

6.2
Based on 310 reviews
Cleanliness: 3
Service: 8
Location: 9.6
Room Quality: 7.5
Amenities: 6
Value for Money: 5
Food and Beverage: 3.5
Overall Experience: 7
D
D. • family_with_children • in
8
Pros:

Location, right on the Ganges Chaushatti ghat. View of the Ganges and sunrise from bed itself.

Cons:

Rooms and Rooftop restaurant are good enough but could be well maintained. Room walls are found damaged.

2026-10-30 • via Nuitee
M
Margreet • solo_traveller • nl
7
2026-10-14 • via Nuitee
E
Evelyne • couple • es
9
Ideal para enamorados de Benares sin escrúpulos.
Pros:

El alojamiento está encima del Ganges desde el cual se puede ver los ritos que hacen los bramanes por la mañana y las barcas que pasan. Estuvimos a final de septiembre con en Ganges muy crecido. El

Cons:

El hotel está situado en la zona antigua. Se llega andando pero el hotel proporciona porteadores para las maletas . El hotel podría ser más cuidado. La limpieza deja que desear bastante. Una pena

2026-10-10 • via Nuitee
D
deokar • couple • in
1
Not a good experience
Pros:

The location is worst and you have to walk at lest 15 min to reach at hotel …!

Cons:

Location and room size

2026-09-06 • via Nuitee
N
Narayan • extended_group • in
4
Most avoidable.
Pros:

The only thing good was that it was right on the river.

Cons:

But the poky rooms with small windows hardly made up for that, nor did the poky balconies which barely fitted two plastic chairs. Many balconies were also at an angle to the river view. And the 10 min walk from the main road (it is down narrow pedestrian gullies) were just filthy with dog-shit & cow-dung! The water supply was silty- probably pumped straight up from the filthy river! And the electricity unreliable!

2026-09-03 • via Nuitee
R
Rupam • couple • in
9
Pros:

Fantastic location, great people, most friendly.

2026-09-02 • via Nuitee
M
Mehulkumar • extended_group • ae
7
View is very good but to reach hotel by car is not possible, you need to walk through Dirty Narrow Lanes.
Pros:

Ganga View is amazing from Window..!
You can access Ghat by walk.

Cons:

Walk around 400mtr from Dirty Narrow lanes to reach Hotel. There is no access from Car or Rickshaw.

2026-08-29 • via Nuitee
D
Divya • solo_traveller • in
9
Pros:

The view

2026-08-26 • via Nuitee
C
cheerag • family_with_children • be
3
hier gaan we niet terug
Pros:

de locatie en het uitzicht

Cons:

de kamers, hygiëne, te jong personeel, het onbeleefd vragen van een fooi, het basic ontbijt. het hotel werd onderhouden door enkele heel jonge gastjes die niet echt wisten hoe ze een goed onthaal moeten doen en deftige kamers moeten onderhouden. Het gaf ons het gevoel dat ze door de uitbater uitgebuit werden.

2026-08-19 • via Nuitee
A
Aiswarya • solo_traveller • in
10
Pros:

Proximity to the Ghats.

Cons:

Not applicable.

2026-08-17 • via Nuitee
S
Saroj • extended_group • in
9
Pros:

Ganges views from the comfort of bed was mesmerizing, Hotel staff was very cordial. The only problem was approach roads were very congested,

Cons:

Guidance by hotel staff how to reach property

2026-07-24 • via Nuitee
M
Munmun • family_with_children • in
6
2026-05-21 • via Nuitee
B
bernard • couple • fr
8
2026-05-01 • via Nuitee
M
Matthew • solo_traveller • mt
8
2026-04-29 • via Nuitee
G
George • solo_traveller • us
9
Wonderful, but.....
Pros:

The location could not be better, right on the banks of the river, on one of the largest historical ghats of the old city. I particularly loved the view from the window / balcony of my excellent room, and the visiting monkeys that showed up regularly three times a day on my balcony for bananas and conversation.

Cons:

The rooftop restaurant needs to be much better managed. Not much that was on the menu was actually available, and the quality of meals offered was very inconsistent. The information given by staff is also not accurate. I was told firmly that the restaurant did not open until 10 AM for breakfast, yet when I went to the roof to take photos of the river, I encountered people fully engaged in having their breakfast at 8:30 AM. This situation is not very encouraging if you have to get to the airport for a mid-morning flight.

2026-04-14 • via Nuitee
W
Walter • couple • ch
10
2026-04-06 • via Nuitee
S
SUSANTA • family_with_children • in
7
Very peaceful and enjoyable stay of 4 days
Pros:

My room 406 with Balcony facing river Ganges and morning sun rise. Friendly Management and staff who promptly attended all issues for customer satisfaction. To be precise, people and customer friendly services.

Cons:

1) Along with room and bathroom, balcony needs to be cleaned everyday.
2) Pillow cases and Towels need to be spotless white. Unfortunately they were over used and not suitable for use.
3) Bath room should have "anti-skid mat".
4) commode in the bathroom was highly stained.
5) Pillow cases, towels and commode should be immediately replaced,

2026-03-31 • via Nuitee
S
Satoshi • solo_traveller • jp
10
2026-03-23 • via Nuitee
S
Sandrine • couple • fr
8
Pros:

Super emplacement !
Personnel Top !

2026-03-22 • via Nuitee
Y
YAMAGUCHI • solo_traveller • jp
9
最高！
Pros:

バルコニー付きのファミリールームのロケーションは最高です！ベッドに寝転がりながらガンガーからの朝日が見られます。
ホテルを出ればすぐにガート、全ての有名ガートは徒歩圏内です。
屋上テラスのレストランからの景色も最高、味も最高です。
エアコンの効きはバッチリ、お湯もちゃんと出ます。
ドライヤーはありません。

Cons:

インドにしてはお高め。でもあのロケーションは他にないので価値によります。

2026-03-18 • via Nuitee