Candlewood Suites Carrollton by IHG

Hotels
Commonwealth Hotels
9 (299 reviews)
1296 Canton Road Northwest , Carrollton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
No breakfast
Cleanliness issues noted

Categories

Cleanliness
8.16
Some dissatisfaction noted due to cleanliness issues and odor from towels.
Service
10
Multiple reviews highlight staff as friendly and very helpful.
Location
9.13
Conveniently located for trips, though some concerns about surroundings.
Room Quality
9.67
Rooms are reported as nice and comfortable with good amenities.
Amenities
8.62
Kitchenette and laundry machines appreciated, but some complaints on ice machines.
Value for Money
9.15
General satisfaction with offerings, though minor complaints on supplies.
Food and Beverage
7.61
No breakfast was available, which was disappointing for some guests.
Overall Experience
9.66
Most guests expressed willingness to return indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:57

Property Description

Luxurious Amenities

Relax in a gazebo next to the outdoor pool at Candlewood Suites Carrollton. Enjoy free WiFi and a full kitchen in each room, complete with a stove top for your convenience.

Convenient Facilities

The hotel boasts a 24-hour front desk, fitness centre, and business centre for all your needs. Take advantage of the barbecue facilities and free parking during your stay.

Ideal Location

Located just 3 km from Carrollton city centre, indulge in shopping and dining experiences. Explore the Wather Museum, only 48 km away, for a day of fun and learning.

Book your stay at Candlewood Suites Carrollton now for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 299 reviews
Cleanliness: 8.16
Service: 10
Location: 9.13
Room Quality: 9.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 7.61
Overall Experience: 9.66
D
Diane couple us
7
It was a a nice stay but we were exhausted after trying to sleep.
Pros:

Close to the family we were visiting. Had some nice things in the room.

Cons:

Was loud with the trucks going down road. The heater was very loud and woke up up each time it turned on. No kleenex in room.

2026-03-31 via Nuitee
M
Marnell solo_traveller us
8
The place was clean and the staff friendly.
Pros:

I left before breakfast. The staff was friendly and helpful.

Cons:

Nothing

2026-03-30 via Nuitee
M
Mary Beth solo_traveller us
9
2026-03-29 via Nuitee
B
Barbara couple us
10
2026-03-28 via Nuitee
M
Michelle family_with_children us
10
2026-03-22 via Nuitee
J
Jean family_with_children us
8
Pros:

Nice staff even in the middle of a wind storm

2026-03-19 via Nuitee
J
James solo_traveller us
7
Cons:

The little stove was kinda weird, but maybe it was me trying to use it

2026-03-18 via Nuitee
K
Kimberly couple us
4
Sleepless
Pros:

Close to food options.

Cons:

Our room was very dirty. Finger nail clippings in the bed, dead bugs, stained towels. The flap in bathroom vent slammed open and close all night due to wind.

2026-03-15 via Nuitee
S
Spence solo_traveller us
9
Great value!
Pros:

Complimentary laundry, kitchen, very quiet

Cons:

No continental breakfast

2026-03-12 via Nuitee
J
Joshua family_with_children us
10
2026-02-24 via Nuitee
B
Billie family_with_children us
10
Pros:

Clean and perfect for what we needed.

Cons:

Nothing it was perfect!

2026-02-22 via Nuitee
S
Smith couple us
7
Relaxing and comfortable
Pros:

Staff was friendly n rooms were clean

Cons:

Tub and bathroom sink were very clogged, plus timer for stovetop was missing the knob to set it and garbage disposal didn't work

2026-01-30 via Nuitee
D
Diego family_with_children us
10
Pros:

Customer service A+

Cons:

N/A

2026-01-26 via Nuitee
D
Diego family_with_children us
10
Pros:

Excellent customer

Cons:

N/A

2026-01-26 via Nuitee
H
Henry solo_traveller us
10
2026-01-22 via Nuitee
H
Henry couple us
10
2026-01-22 via Nuitee
K
Kenneth family_with_children us
9
2026-01-20 via Nuitee
M
Marco couple us
10
2026-01-19 via Nuitee
T
Tyson extended_group us
10
2026-01-19 via Nuitee
C
Cheryl family_with_children us
5
Pros:

Close to Atwood and Tappan.

Cons:

Rooms were booked one year in advance. Two rooms were next to each other. The third room was at the opposite end of the same floor. Our other option was rooms on different floors.
Beds were NOT comfortable at all.
Kitchen supplies (plates, silverware, etc) were very limited.

2026-01-19 via Nuitee