Palace Gate Hotel & Residence by EHM

Hotels
9 (803 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious suites
Excellent food
Cons:
No bar in the hotel
Hard beds and massive pillows

Categories

Cleanliness
9.14
Rooms are clean and well-maintained.
Service
9.11
Staff are friendly and helpful, providing excellent service.
Location
9.15
Amazing location, walkable distance from major attractions.
Room Quality
9.1
Spacious suites with beautiful interiors.
Amenities
8.63
Good amenities; however, some mentioned the lack of a bar.
Value for Money
8.59
Very good value for the price, though some found the deposit policy bizarre.
Food and Beverage
9.14
In-house restaurant serves excellent food.
Overall Experience
9.11
Overall, guests had a fantastic experience and highly recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:31

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$12 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 8 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 803 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
P
Philippe • couple • kh
9
2026-05-09 • via Nuitee
V
Vernon • couple • au
10
Really good and as expected
Pros:

Perfect and well l priced

Cons:

Everything

2026-05-07 • via Nuitee
R
RAJESH SINGH • extended_group • in
10
Very nice and attentive staff. Excellent location. Beautiful property
Pros:

The location of the property is excellent. Beautiful property with comfortable and spacious room with a small balcony and good view.

2026-05-07 • via Nuitee
J
J • couple • au
10
2026-05-07 • via Nuitee
V
Valérie • family_with_children • fr
8
Pros:

La chambre était très confortable. La piscine top, et l'emplacement super.

Cons:

Le fait de devoir laisser une caution et d'avoir dû attendre pour la restitution. Je ne comprends pas le système, c'est dommage cela gâche un peu le plaisir...

2026-05-06 • via Nuitee
P
Pauline • solo_traveller • us
7
Pros:

The property location was close to city center, malls, and restaurants. Walking distance to pagodas.

Cons:

The property is a little outdated and some additional cleaning can be addressed in bathrooms.

2026-05-06 • via Nuitee
A
Angela • couple • au
9
Comfortable, safe, cool refuge from the heat and noise of Phnom Penh outside.
Pros:

Spacious and quiet room with kitchenette, very pleasant and refined atmosphere, good restaurant with free breakfast and quality foods, charming and helpful staff. Excellent location near Palace and river walk.

Cons:

When I first arrived I had a slightly poor impression - it didn’t seem as nice as the photos because of the somewhat stained sandstone front steps and the somewhat worn front desk counter top.

However in general it was a well maintained , elegant and comfortable hotel.

It would not be hard to scrub the front steps to remove the stains and to revarnish the countertop of the front desk.

2026-05-02 • via Nuitee
P
Pillon • couple • fi
10
Un séjour inoubliable dans un cadre paradisiaque, avec un service exceptionnel et une ambiance parfa
Pros:

Un séjour inoubliable dans un cadre paradisiaque, avec un service exceptionnel et une ambiance parfaite pour se détendre.

2026-04-28 • via Nuitee
N
Neville • solo_traveller • in
10
Pros:

The staff was smiling an polite, gave us rooms closeby. Restaurant food is reasonably priced n good.Breakfast had an adequate spread.Rooms were clean, bigg and comfortable with good amenities. The location class close to the Palace and local markets etc..

2026-04-28 • via Nuitee
N
Neville • solo_traveller • in
10
Pros:

Our stay was excellent. The staff were smiling n helpful. The gym ,pool were good. The rooms were clean, bigg an extremely comfortable,with good amenities. The location was close to the sightseeing and some local markets.

2026-04-28 • via Nuitee
A
Anne-Laure • solo_traveller • fr
10
idéal
Pros:

Personnel adorable et arrangeant, chambre immense et vue dégagée sur les toits du centre ancien, très calme. La piscine est en intérieur.

2026-04-25 • via Nuitee
K
KRZYSZTOF • family_with_children • hk
10
Pros:

All

2026-04-20 • via Nuitee
D
Deming • solo_traveller • kh
10
Pros:

Location, cleanliness helpful and friendly staff

Cons:

The same breakfast everyday

2026-04-17 • via Nuitee
S
Sally • family_with_children • gb
10
Nice colonial style hotel near the Royal Palace.
Pros:

Location, views, pool, gym, comfortable rooms.

Cons:

A bar would of been nice.

2026-04-17 • via Nuitee
V
VIANA • family_with_children • fr
10
Pros:

Le nom de PALACE GATE permet de deviner qu'on côtoie le PALAIS ROYAL le centre du centre
Appartement exceptionnel par la taille et le confort avec 2 chambres, cuisine parfaitement équipée,3 télés 3 climatiseurs ...
Excellent restaurant,
Personnel irreprochable

Cons:

Rien

2026-04-07 • via Nuitee
K
Khalaf • family_with_children • sa
8
Pros:

Good location and quiet. The staff very helpful specialy Vicheka ,Sopheak

Cons:

The elevator only one and slow and no hot water

2026-04-05 • via Nuitee
S
Sterling • family_with_children • gb
9
2026-04-04 • via Nuitee
G
Gilbert • solo_traveller • au
9
Convenient, friendly staff, great for an extended stay
Pros:

Very close to main attractions and 'western' shops
Very spacious room
house keeping was very thorough, rooms was clean and spotless every day

Cons:

Nothing comes to mind

2026-04-01 • via Nuitee
A
Axel • solo_traveller • it
7
2026-04-01 • via Nuitee
P
PuveshiniR • Business
10
Amazing
Pros:

It was amazing. The ambience and staff hospitality was great. A quiet laidback stay.

The first day the floors were sticky but nothing too bad that we couldn’t live with

2026-03-31 • via Tripadvisor