Palace Gate Hotel & Residence by EHM

Hotels
9 (771 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious suites
Excellent food
Cons:
No bar in the hotel
Hard beds and massive pillows

Categories

Cleanliness
9.14
Rooms are clean and well-maintained.
Service
9.11
Staff are friendly and helpful, providing excellent service.
Location
9.15
Amazing location, walkable distance from major attractions.
Room Quality
9.1
Spacious suites with beautiful interiors.
Amenities
8.63
Good amenities; however, some mentioned the lack of a bar.
Value for Money
8.59
Very good value for the price, though some found the deposit policy bizarre.
Food and Beverage
9.14
In-house restaurant serves excellent food.
Overall Experience
9.11
Overall, guests had a fantastic experience and highly recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:31

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$12 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 8 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 771 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
V
VIANA • family_with_children • fr
10
Pros:

Le nom de PALACE GATE permet de deviner qu'on côtoie le PALAIS ROYAL le centre du centre
Appartement exceptionnel par la taille et le confort avec 2 chambres, cuisine parfaitement équipée,3 télés 3 climatiseurs ...
Excellent restaurant,
Personnel irreprochable

Cons:

Rien

2026-04-07 • via Nuitee
K
Khalaf • family_with_children • sa
8
Pros:

Good location and quiet. The staff very helpful specialy Vicheka ,Sopheak

Cons:

The elevator only one and slow and no hot water

2026-04-05 • via Nuitee
S
Sterling • family_with_children • gb
9
2026-04-04 • via Nuitee
G
Gilbert • solo_traveller • au
9
Convenient, friendly staff, great for an extended stay
Pros:

Very close to main attractions and 'western' shops
Very spacious room
house keeping was very thorough, rooms was clean and spotless every day

Cons:

Nothing comes to mind

2026-04-01 • via Nuitee
A
Axel • solo_traveller • it
7
2026-04-01 • via Nuitee
P
PuveshiniR • Business
10
Amazing
Pros:

It was amazing. The ambience and staff hospitality was great. A quiet laidback stay.

The first day the floors were sticky but nothing too bad that we couldn’t live with

2026-03-31 • via Tripadvisor
D
Davide • couple • it
8
Hotel Buono in centro a Phnom Penh
Pros:

Staff sempre gentile e disponibile
Il Personale ha accolto le nostre richieste sempre con il sorriso
Bravi !

Cons:

Se l'hotel permette di pagare cash, dovrebbe indicare all'atto della prenotazione quali sono le condizioni
L'Hotel e' come una anziana Signora che vive dei fasti passati
Bisognerebbe procedere con un ammodernamento

2026-03-28 • via Nuitee
M
maryleenm2026 • Friends getaway
10
Amazing service
Pros:

I had an excellent experience here. Place was clean and located strategically for food and sightseeing. Staff was friendly and accommodating. It's a good value for money!

2026-03-27 • via Tripadvisor
G
Gary • family_with_children • kh
9
2026-03-26 • via Nuitee
D
Dinithgalap • family_with_children • lk
10
2026-03-26 • via Nuitee
M
molik2026 • Family
10
The best hotel to go to with family especially kids!
Pros:

This hotel is my favorite hotel to go to with my family of 4 little kids, everything is completely comfortable and convenient, staffs are amazing and patience. I feel like home wherever I’m there.

2026-03-24 • via Tripadvisor
C
Camper820514 • Couples
10
Just a great hotel.
Pros:

Excellent classy hotel yet very reasonable rates . Perfect central location. Strongly recommend.

2026-03-24 • via Tripadvisor
S
Sabine • couple • kh
7
Pros:

Le restaurant, l'emplacement, grande chambre. Déco un peu froide et fausse mais certains éléments comme les photos sympathiques

Cons:

La piscine en intérieur ne donnait vraiment pas envie d'en profiter avec la météo extérieure. Dommage.

2026-03-24 • via Nuitee
W
Wez • family_with_children • au
10
Enjoyed our stay, great location, great staff.
Pros:

Location, great helpful staff. I would happily stay again

2026-03-24 • via Nuitee
A
Aleksei • couple • ru
10
Pros:

Location is perfect. Breakfast was delicious same as food on menu in the restaraunt. Everyone was nice and helpfull at any request. Thanks a lot for such a nice stay!

2026-03-24 • via Nuitee
M
Moir • family_with_children • gb
10
Pros:

I received a surprise upgrade so was happy with that. All in all the hotel has a classy feel to it. Decor, staff and the room facilities all excellent

Cons:

Nothing

2026-03-24 • via Nuitee
S
Sachi S • family_with_children • my
9
Little Gen of Wonder
Pros:

Great service, lobby smelled good, spacious rooms

Cons:

Breakfast selection limited vegetarian items

2026-03-23 • via Nuitee
8
824keesd • Friends getaway
10
Good hotel and location
Pros:

Good room with great view in direction of the Royal Palace. Very much enjoyed the breakfast. Great location.

2026-03-21 • via Tripadvisor
Q
Q2883QXmichaele • Business
10
Lovely calm hotel
Pros:

Very comfortable and clean. All staff extremely helpful and friendly. Great position easy walk to the river and many sites. In a fairly quiet street with plenty of restaurants and cafes

2026-03-21 • via Tripadvisor
L
Lady • family_with_children • fr
7
bien
Pros:

L’emplacement et service du petit déjeuner

Cons:

service de laverie trop cher ( prix par pièce et non au kilo) pour une résidence c’est inconcevable. Service réservation massage

2026-03-21 • via Nuitee