HS HOTSSON Hotel Queretaro

Hotels
HS Hotsson
8.8 (192 reviews)
Bernardo Quintana 8300, Centro Sur , Querétaro , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Clean environment
Friendly staff
Good location
Cons:
Extra charges unclear
Small room size
Bad views from certain rooms

Categories

Cleanliness
9.26
The hotel was noted as very clean and comfortable.
Service
9.73
The staff was described as incredibly attentive and friendly.
Location
8.27
Location received mixed reviews; some appreciated it but others had concerns about views.
Room Quality
8.22
Rooms were described as small for the price, but overall comfortable.
Amenities
8.75
Basic amenities met expectations, though some specific critiques were noted.
Value for Money
8.71
General sentiment was that the hotel is good value, albeit slightly pricey for certain aspects.
Food and Beverage
8.26
Concerns raised regarding extra charges for the restaurant that were not mentioned in the booking.
Overall Experience
9.23
Overall experience highlighted by excellent service and a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:05

Property Description

Modern Style and Convenient Location
Experience modern elegance just 10 minutes from Querétaro’s city centre at HS HOTSSON Hotel.

Luxurious Rooms and Amenities
Indulge in our bright rooms equipped with premium amenities like a coffee maker, cable TV, and a complimentary minibar restocked daily with a selection of beverages.

Exceptional Facilities and Services
Enjoy a range of services including a restaurant, bar, fitness centre, outdoor pool, grocery delivery, children’s playground, business centre, and meeting facilities.

Book now to elevate your stay at HS HOTSSON Hotel and explore the nearby Historic Centre just 7 km away.

Important information:

Please notice due operational procedures property can't receive debit cards for guarantee.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 320 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 192 reviews
Cleanliness: 9.26
Service: 9.73
Location: 8.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
C
Carlos solo_traveller mx
1
2026-03-10 via Nuitee
V
VICTOR couple mx
9
Estancia cómoda
Pros:

En general muy buen servicio, personal muy agradables y atentos

Cons:

El buffet del desayuno no estaba bueno. creo que lo pueden mejorar sobre todo en cuanto a sabor y variedad

2026-02-25 via Nuitee
I
ISRAEL family_with_children mx
10
2026-01-21 via Nuitee
C
Carlos francisco couple mx
10
Increíble todo, muchas gracias a las personas que atienden el Hotel
Pros:

La atención fue increíble. El personal de todo el Hotel muy amable y brindando una atención excelente. La habitación preciosa y la decoración que se nos puso por noche de bodas fue hermosa. Mil gracias

Cons:

Todo estuvo excelente.

2026-01-19 via Nuitee
O
Oralia family_with_children us
10
2026-01-19 via Nuitee
M
MARTÍN GERARDO couple mx
10
Excelente servicio
Pros:

La atención del personal

Cons:

Al llegar no había quien nos apoyara con el vehículo.

2026-01-15 via Nuitee
P
paulgC5896AF Couples
10
Altogether a pleasant highway business hotel
Pros:

We were pleasantly surprised by the Hotsson Querétaro. It's alongside a busy highway at the edge of the city, with no sites of interest nearby, so it doesn't look too promising.. But it's just a short ride from the bus station, and about a $5 taxi or Uber to the center of town, or a half-hour by local bus, with a transit card. There's an enormous Chedraui supermarket a ten-minute walk away. Rooms are comfortable, with the usual toiletries and amenities expected at a business-class hotel. We found all of the staff agreeable, and the front desk gave us a late checkout with no hassles.

The pool is small, but it's well heated, and it's mostly sheltered from the wind in the cooler months.

The food was a pleasant surprise: many dishes available at breakfast, and creative dinner options. We ordered the sábana de pollo (a large chicken filet rolled over fillings with avocado and bacon flakes) , then ordered it again the next night.

It's worth it to upgrade to the executive floor for the included buffet breakfast and evening drinks and snacks.

2026-01-02 via Tripadvisor
L
Lorena family_with_children mx
8
2025-12-23 via Nuitee
M
MARIA FERNANDA solo_traveller mx
9
Agradable estancia
2025-12-23 via Nuitee
0
05 couple mx
8
Fue buena experiencia
Pros:

Muy bueno

Cons:

La cama era muy chica. Hubiera preferido una King

2025-12-21 via Nuitee
V
Verónica family_with_children mx
10
2025-12-03 via Nuitee
D
Dario solo_traveller co
5
Bueno pero caro si te ponen en el 2do piso
Pros:

El servicio y trato de las personas.

Cons:

La ubicación del hotel, ña ubicación de la habitación, la vista pésima desde el piso 2, debajo de una lona y centrada a negocio de venta de autos. En la reserva no mencionaba pago extra para por ir al restaurante del 7mo piso

2025-11-30 via Nuitee
A
Alejandro solo_traveller mx
10
2025-11-26 via Nuitee
D
Daniel solo_traveller mx
3
Pros:

..

Cons:

La reserva ya se encontraba pagada mediante Booking y al llegar me.volvieron a cobrar, comentaron que el pago que se hizo con booking lo devolverían y nunca fue así.

2025-10-30 via Nuitee
C
Cédric couple fr
10
2025-10-27 via Nuitee
L
Lopez family_with_children mx
9
Pros:

El lugar muy limpio cómodo agradable

2025-10-24 via Nuitee
S
SERGIO family_with_children mx
9
2025-10-17 via Nuitee
G
Giras solo_traveller il
9
2025-10-12 via Nuitee
K
Kevin friends
10
Pros:

Yes, good parking and yes great breakfast

2025-10-11 via Nuitee
L
Liliana
8
Pros:

Good service in level 7 with variety of dishes and beverages
Friendly staff that treats you very good.

2025-10-10 via Nuitee