Hotel Alux Playa del Carmen

Hotels
Independent
8 (39 reviews)
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX

Facilities

Free WiFi
24-hour front desk
Luggage storage
Safe-deposit box at front desk

Property Description

Convenient Location
Located in the heart of Downtown Playa del Carmen, Hotel Alux puts you within walking distance of popular attractions such as Nuestra Senora del Carmen Catholic Church and Quinta Avenida.

Comfortable Accommodations
Feel at home in our air-conditioned guestrooms with complimentary Wi-Fi, cable TV, and private bathrooms with luxury toiletries. Daily housekeeping ensures a relaxing stay.

Nearby Attractions
Explore the vibrant neighborhood with easy access to Central Square, Playa del Carmen Main Beach, and Mamitas Beach. The hotel's proximity to key landmarks makes it an ideal choice for travelers looking to immerse themselves in the local culture.

Experience the best of Playa del Carmen at Hotel Alux.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

8
Based on 39 reviews
J
jaminb2024 Family
10
A GEM IN THE HEART OF PLAYA DEL CARMEN
Pros:

This place is such a gem we had a airbnb cancel on us last minute we ended up at Alux and was so happy we did my mom is a germaphobe and lucky for us this place was extremely clean and the building is very well kept .Location Location Location it was so good too with it being close to beaches ,5th ave grocery stores, and restaurants but just far enough away to avoid loud bars and parties. Such a great value and the staff Stephania and her husband speak Spanish and English and where so helpful with local advice and just amazing people will defiantly be back .

2024-01-29 via Tripadvisor
V
Verified traveler family
10
Pros:

Great old quaint hotel perfect for the one night we needed !

2019-12-10 via Nuitee
B
Brent partner
2
Pros:

Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.

2019-12-09 via Nuitee
V
Verified traveler self
10
Pros:

Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato

2019-12-05 via Nuitee
V
Verified traveler self
8
Pros:

Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.

2019-03-03 via Nuitee
K
Ken
8
My stay in playa
Pros:

Good hotel. Clean and good location.

2019-02-19 via Nuitee
M
Marc
10
Excellent option
Pros:

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)

2019-02-08 via Nuitee
A
Allen
10
Good deal in fantastic area
Pros:

Great value with large room and helpful staff.

2019-01-17 via Nuitee
E
Emanuel
10
Excelente custo-benefício
Pros:

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício.
Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.

2018-12-18 via Nuitee
V
VICTOR
10
Pros:

SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.

2018-08-02 via Nuitee
V
Verified traveler
8
Pros:

The hotel is

2018-06-21 via Nuitee
M
Marc
10
Great location and price
Pros:

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

2018-04-09 via Nuitee
R
Roy
8
Pros:

It was a good comfortable room. My only issue is that they don´t accept credit cards.

2018-03-20 via Nuitee
W
wallyaussi Solo travel
6
great location
Pros:

I just spent 4 nights at the Alux in Playa. It is an inexpensive hotel because it is rated a 2 star and as is, cannot be higher.
Positives: ***location ***cleanliness*** friendly personnel***large room***hot water
Negatives*** WiFi is awful ! A weak signal ( DSL service?)**I went to Starbucks for a good signal*** you have to input a code every day for access
rock hard Mexican mattress*** no closet or drawers for clothes***no room or front desk safe for valuables*** multiple small inconveniences about the room
The experience was OK- talking with Abraham (front desk) was a good chance to use my limited Spanish. I do not know if I would return because of the bad WiFi and hard mattress. There are a few other hotels with a similar rate to try.

2018-02-13 via Tripadvisor
J
Julio
10
Pros:

Muy agradable, cómodo y muy buen ubicado

2018-01-15 via Nuitee
6
640melindaa Friends getaway au
8
Simple and nice hotel
Pros:

Hotel Alux is in a good location just behind the Main Street.

The rooms are quite large and spacious compared to others around. It's a little run down, but for the low price, it's a pretty good hotel if you want somewhere cheap.

Wifi didn't work very well in my room, so if I wanted to use it I had to stay in the reception area.

2017-05-30 via Tripadvisor
V
Verified traveler
6
Bien ubicado
Pros:

El hotel no tiene letrero que lo identique

2017-05-18 via Nuitee
V
Verified traveler
6
Pros:

Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

2017-05-02 via Nuitee
V
Verified traveler
8
Hotel excelente ubicación
Pros:

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

2017-03-21 via Nuitee
J
Justin
8
Great place to charge your batteries
Pros:

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

2017-02-21 via Nuitee