Hotel Gran Ms Kyoto

Hotels
8.4 (3883 reviews)
Nakagyo-ku Shimomaruyacho 410-3 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cigarette smell in lobby
Bathroom configuration issues
Air conditioning control problems

Categories

Cleanliness
7.6
Some reviews mentioned cigarette smell in the lobby area.
Service
8.9
Staff were described as friendly and accommodating, despite some communication difficulties.
Location
9.1
Great locations were highlighted by multiple reviews, being close to restaurants and shops.
Room Quality
8.1
Rooms were spacious for families and generally well-reviewed, but some mentioned configurations that could be improved.
Amenities
8.1
Amenities rating balanced due to air conditioning issues noted in some reviews.
Value for Money
8.4
Described as good value for the location, but slight issues were noted in the bathroom setups.
Food and Beverage
8.5
No specific mentions but placed in line with the overall experience.
Overall Experience
8.5
The overall positive sentiment despite a few issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Convenient Location

Just steps away from Kyoto Shiyakusho-mae Subway Station, Hotel Gran Ms Kyoto is perfectly situated for exploring the city. Within walking distance to the vibrant Gion district and two major train stations, the hotel offers easy access to Kyoto's top attractions.

Comfortable Accommodation

Choose between Western-style rooms or traditional Japanese rooms with tatami flooring and futon bedding. All rooms are equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Relax in the well-appointed rooms after a day of sightseeing in Kyoto.

Convenient Facilities

Enjoy the convenience of a 24-hour reception, free WiFi, and complimentary luggage storage at Gran Ms Kyoto Hotel. Additionally, guests can take advantage of the on-site vending machines, coin-operated laundry facilities, and more for a hassle-free stay.

Ready to experience the best of Kyoto? Book your stay at Hotel Gran Ms Kyoto now!

Important information:

Please note that Japanese-style rooms come equipped with Japanese-style futon mattresses. Guests are required to lay out the futon mattress provided in the room themselves.

When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 3883 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.5
A
Amanda couple au
8
Great hotel except for the smell
Pros:

Location ,room

Cons:

Only negative was as you enter hotel it's stinks of cigarettes! Really horrible every time you enter and leave hotel

2026-05-30 via Nuitee
A
Anze solo_traveller nl
8
Good location, great staff, rooms could be more comfortable
Pros:

Staff was extremely accommodating and responsive about retrieving and mailing some things I forgot in the room. Good location, laundry room, basically everything you need

Cons:

The room was windowless, but at the same time where the window was supposed to be wasn’t properly sealed so there was a bit of noise coming from the outside. Not sure if water is potable, but it did have a bit of a distinct smell to it.

2026-05-30 via Nuitee
J
Jennifer couple fr
7
Hôtel pas cher et bien situé
Pros:

Hôtel bien situé et pas cher.
L’espace situé à côté de la réception est pratique pour déguster un repas pris à emporter.

Cons:

Le personnel n’était peut-être pas aussi accueillant / prévenant que dans les autres hôtels.
Les chambres sont petites et la marche pour accéder à la salle de bain n’est franchement pas optimale…

2026-05-29 via Nuitee
D
Declan solo_traveller gb
7
Good value and central location
Pros:

Nice location tucked away from the main street so quiet. Good value.

Cons:

Came into the room when we didn't ask them to. Lack of hot drink options in the room or downstairs.

2026-05-28 via Nuitee
E
Ebroke solo_traveller tr
4
Bedbugs-Couldn't Sleep
Pros:

Hotel was close to the metro station and main shopping area

Cons:

There were bedbugs in our room. Couldn't sleep the last night.

2026-05-28 via Nuitee
O
Olivier solo_traveller fr
8
Pros:

Bien placé et personnel à l écoute.
Chambre propre et confortable même si assez petite par rapport au standard européen.

Cons:

Trop petit pour ranger ses affaires

2026-05-28 via Nuitee
M
Marina couple es
9
Hotel recomendable en buena zona
Pros:

Muy bien situado en una de las calles más animadas y variadas de Kyoto, cerca de ambas líneas de metro y varias paradas de bus. El personal muy amable.

Cons:

La habitación es algo pequeña y la cama se queda ajustada para dos personas, aunque es cómoda.

2026-05-28 via Nuitee
J
Juanjo Gutiérrez Garcia couple es
10
Hotel excelente para visitar Kyoto
Pros:

Hotel muy recomendable para visitar Kyoto. En la calle principal. Tiene muy cerca paradas de metro que llevan a la estacion de Shinkansen y muchas lineas de autobuses y metros para llegar rápidamente a zonas de turismo. Está a pocos metros andando la zona antigua y muchos cerntros comerciales, restauración, etc.
Al hotel se entra por una calle paralela. Es silencioso: personal muy amable. Habitación amplia, camas cómodas, balo muy bien, limpio. Mucha luz. Muy buena relación calidad/precio.

2026-05-26 via Nuitee
D
Daniel Țurcan couple ro
9
Nice
Pros:

Clean, nice transport options.

Cons:

Quite a touristy area, the street nearby is usually crowded.

2026-05-26 via Nuitee
湯浅 solo_traveller jp
9
Pros:

兎に角ロケーションが良い!スタッフが若く明るい。エントランスも広くて明るい。部屋は清潔。

Cons:

代金が高め…京都料金。
奥の部屋で、通路が狭くクネクネとして、火災など起こったら怖い感じ…

2026-05-26 via Nuitee
V
Vicencio couple mx
10
La mejor elección
Pros:

La ubicación es perfecta, esta en el centro y muy comunicado, hay estacion del metro cerca y varias rutas de autobus, a una cuadra tienen estas calles llenas de tiendas y restaurantes, el río está como a 3 calles y tienes cerca la tienda de disney.

2026-05-26 via Nuitee
T
Thu Cuc Rosa Maria couple nl
9
Goed!
Pros:

Hele fijne locatie! De kamers waren prima, wel wat klein maar dat is normaal hier

2026-05-26 via Nuitee
A
Adriano couple it
7
2026-05-25 via Nuitee
K
Katherine solo_traveller us
8
2026-05-25 via Nuitee
J
JOSE couple br
7
Otima localização mas conforto deixa a desejar
Pros:

Localização excelente!

Cons:

Espaço do quarto muito pequeno para o preço praticado.

2026-05-25 via Nuitee
C
Can solo_traveller il
9
Great location
Pros:

Very good location. Close to 2 metro line stations and close to many busy with restaurants and stores streets. The room is quiet and spacious. Hotel provides you with chargers and adapters.

Cons:

The laundry equipment is weak and requires many cycles.

2026-05-24 via Nuitee
M
Mikel solo_traveller es
6
2026-05-24 via Nuitee
I
Isabele extended_group br
9
Excelente
Pros:

Localização excelente. Próximo a metrô, mercado nishiki, pontocho alley e ha 20 min de caminhada do bairro de Gion. Pegamos um quarto de casal e um com duas camas de solteiro e os espaços eram ótimos.

2026-05-24 via Nuitee
S
Salvo solo_traveller it
9
2026-05-24 via Nuitee
A
Anamarija Oršolić solo_traveller hr
10
Pros:

Location, staff, rooms.

2026-05-23 via Nuitee