Hotel Emerald Waters Classy

Hotels
9.4 (4395 reviews)
27-29 Gia Ngu Street , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent hospitality
Clean and spacious rooms
Prime location
Delicious breakfast
Cons:
Hot water took a minute to come in one shower

Categories

Cleanliness
9.24
Rooms were very tidy and clean; positive sentiments regarding cleanliness.
Service
9.71
Staff were excellent, very hospitable and willing to assist with requests.
Location
9.75
Prime location in the old quarter, close to great places to eat and tourist spots.
Room Quality
9.2
Spacious rooms with good amenities, positive feedback about room comfort.
Amenities
9.23
Breakfast was good with a variety of options available.
Value for Money
9.19
Overall value and experience matched the expectations for a high-rated hotel.
Food and Beverage
9.24
Breakfast included a wide range of choices, with good comments from guests.
Overall Experience
9.61
Guests had a very positive overall experience, highlighting hospitality and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:42

Property Description

Luxurious Accommodation
Hotel Emerald Waters Classy offers chic and modern rooms with free WiFi, ensuring a comfortable stay for guests. Each room is equipped with essential amenities such as a flat-screen cable TV, safe, and minibar.

Convenient Location
Situated in Hanoi, the hotel is conveniently located near popular attractions like Ngoc Son Temple and Hoan Kiem Lake, allowing guests to explore the city with ease. With Noi Bai International Airport just 21 km away, travel convenience is guaranteed.

Relaxation and Leisure
Guests can unwind at the hotel's spa or enjoy a meal at the on-site restaurant. The 24-hour front desk, tour desk, and garden provide added convenience and relaxation options during the stay.

Experience luxury and convenience at Hotel Emerald Waters Classy. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 4395 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
D
David • solo_traveller • es
8
Hotel correcto en el barrio antiguo
Pros:

Situado en el barrio antiguo, pero en una calle tranquila. El personal es súper amable

Cons:

El aseo de nuestra habitación era pequeño

2026-08-08 • via Nuitee
C
Craig • couple • us
7
Very good stay
Pros:

Good location
Fantastic staff
Basement restaurant is very good and very convenient

2026-08-08 • via Nuitee
M
mark • family_with_children • gb
8
2026-08-06 • via Nuitee
M
mark • family_with_children • gb
8
2026-08-06 • via Nuitee
A
Anton • couple • de
10
Tolles Stadt Hotel in Hanoi.
Pros:

Tolle Lage mitten in Hanoi. Das Zimmer war super sauber und das Personal war sehr nett.

Cons:

Das Zimmer hätte etwas besser verdunkelt werden können.

2026-08-06 • via Nuitee
J
Joseph • solo_traveller • il
9
למי שמעוניין בטבע באיזור. ממש טוב
Pros:

הבעלים ממש נחמד והוגן. חדר פשוט נוח ונקי

Cons:

אין מסעדות

2026-08-05 • via Nuitee
O
Osman • couple • tr
10
Geldim, gördüm, sevdim 😍
Pros:

Tesisin en çok çalışanlarını beğendim, bir de konumunu. Lucas, Jennifer, Tina ve adını şimdi hatırlayamadığım diğer emekçi arkadaşlara çok teşekkür ediyorum. Kahvaltısını beğendim bazı günler balık köftesi mi yoksa balık kızartması mı tam olarak bilmiyorum ondan geliyor ve ben çok sevdim 😊 Ha Long Bay ve Ninh Binh turları harikaydı.

Cons:

Tek beğenmediğim şey banyodaki ışığın yetersiz olması. Yüzü aydınlatan daha parlak bir ışık olmalı.

2026-08-05 • via Nuitee
M
Marie • family_with_children • fr
9
Très bon séjour !
Pros:

Emplacement au calme. Les chambres sont propres et grandes. Le petit déjeuner est très complet et de bonne qualité. Le personnel est extrêmement serviable.

2026-08-05 • via Nuitee
M
Mateja • solo_traveller • at
9
Pros:

Die MitarbeiterInnen waren sehr freundlich und bemüht, das Zimmer sauber und durch das interne Fenster ruhig. Die Lage war optimal.

Cons:

Das Zimmer war etwas klein.

2026-08-05 • via Nuitee
C
Caroline • solo_traveller • nz
9
Pros:

Fantastic location
Very helpful and informative staff
Excellent breakfast and good selection.
Wonderful staff - nice to see Justin again.

Cons:

Saying goodbye

2026-08-04 • via Nuitee
D
Diana • extended_group • ru
10
Pros:

Останавливаемся уже 2 раз. Все отлично

2026-08-04 • via Nuitee
B
Bharath Kumar • family_with_children • de
10
Value for money and will definitely visit again
Pros:

Politeness and hospitality of each staff

Cons:

That’s very close to old town and quite as well

2026-08-04 • via Nuitee
R
R Luis • solo_traveller • pt
10
2026-08-04 • via Nuitee
G
Garry • couple • nz
9
This place is lovely and very well situated for everything
Pros:

The staff so helpful,great location just far enough away not to be bothered by the noise yet everything was on your doorstep

Cons:

The only thing I could say is the air was a bit slow to bring the room temperature down

2026-08-04 • via Nuitee
E
Eid • solo_traveller • sa
5
2026-08-04 • via Nuitee
D
David • solo_traveller • gb
10
2026-08-04 • via Nuitee
K
Kyle • couple • us
8
Pros:

The breakfast was great. Front Staff was very helpful

2026-08-03 • via Nuitee
T
Tracey • couple • nz
5
Great stay for a budget -our 2nd time here and they have a different front desk crew who are nit that good I wouldn’t st
Pros:

Location

Cons:

Breakfast below average - staff not so great

2026-08-03 • via Nuitee
D
Dodo • family_with_children • il
10
2026-08-03 • via Nuitee
M
M • family_with_children • lu
8
Pros:

Very kind staff, lovely pool and good location in reach of town and sights

2026-08-02 • via Nuitee