TownePlace Suites by Marriott Anchorage Midtown

We stayed there many times and will go back.

Nice place.
Decent breakfast.
I just wish they’d enforce the no smoking, especially right outside the main lobby doors.

Good overnight stay

Great experience at the hotel, room clean, facilities in great conditions and breakfast delicious. Tulua Afa gave us a great check in experience and was so warm and welcoming! I would definitely stay again!

Lots to walk to in the area as well.

I cannot say enough about the Customer Service.
I especially have to give high accolades to Jeremiah and Kone. They take total customer satisfaction to a higher level. Both of them listen and understand questions and concerns. They are great as concierge as well, recommending restaurants, sites and places to visit and things to do.
The rooms are kept clean. Full service is once/week with “fresh ups” every couple of days. You can request full service more often. The staff is very accommodating.
The continental breakfast is very good as well.
You get a lot of bang for the buck.

These pictures are not accurate the kitchen area is nothing like the photos. Stove was old barely shut. My wife slept in the car saying she felt mold in the room which caused her to have respiratory issues. We left early the next day. So no review on b-fast items. The rooms were small but nice, just the kitchen was old. Front desk gal was very respectful as for the manager, he was hesitant to return the points we used but did so later on.

Great hotel near the BP Center if you have a meeting there.
Pros:
Amazing breakfast. So many choices. I just came back from a resort with awful food so maybe that colors my approach, but the fact there were lots of warm choices and an oatmeal bar to die for made this such a great place to start the day.
Near the Moose's Tooth, a great pizza place
Great kitchen area with frig and coffeemaker. 24/7 coffee in the lobby, so that's a win too.
Cons:
Only one I found, the heater/cooler is loud. From other reviews, sounds like they need replacing. Hope that happens. I actually slept ok and I don't think the system did me in for sleep, but you sure notice when it goes on and you're there.

Very comfortable it’s like a home away from home

The room was clean and comfortable. The breakfast was average. The staff was ok. Not my favorite place, but certainly better than a lot of what is out there. I’m giving 3 stars because I was here a month ago and I am finding that this is really a hit or miss location. I chose this place twice because of the price. I’d roll the dice and stay again if the price was right.

The breakfast was very good and I appreciated that there were choices and not just a few cereals to choose from. Comfortable atmosphere and inviting.

I liked where the location was, close enough to go shopping and eating, close enough to where my appointment was. I like the rooms, I would stay again and recommend.

I will definitely book here again, the staffs were so welcoming and helpful

I had an opportunity to stay at this hotel located in anchorages midtown area. Great staff. Great location. Great breakfast every morning. If you are in Anchorage and you’re looking for an extended stay hotel, I highly recommend this one. You won’t be disappointed.

The staff was very friendly and accommodating. We loved our room and the entire property is very relaxing and pleasant.

We had 3 rooms reserved- 2 studio king rooms and 1 double queen. The double queen and one of the kings were fine. But the 2nd studio king given to us was actually an accessible 1-queen room. Immediately went back to the front desk to ask why and change rooms, and we were told the hotel was booked solid for the night, and that "in their system, that room is listed as a king." I pointed out that as the manager, he should know that the room is incorrectly marked as a king room, not an accessible queen, and therefore not give it to someone who has prepaid for a king room. He claimed not to know that this was the case with this room. It's not a big hotel, so that's ridiculous. Then my husband and I asked for a discount, just for the price difference between what we paid for and what we got. He said no, because "there was nothing he could do since we prepaid via Expedia." Mind you, this hotel is in a lousy location, no views, etc, and still charged us nearly $600 per room including taxes and fees for the night. There is no Towneplace on the planet that is worth that much money. All hotels in Alaska are overpriced, but this is crazy. Obviously, this hotel is putting 3rd party bookings in lousy rooms that are not what you paid for, and then claiming they can do nothing about it. So I called Expedia, and they handled giving us a coupon for another time. Totally unacceptable here. Feels like bait and switch happened. You've been warned.

The location of the hotel is great. Very easy to get onto Seward Highway from here. It’s right next to the mall and grocery store so you can walk around and shop. We stayed in a two bedroom unit on the second floor so that we could have space and the kitchen. We were not expecting luxury accommodations, but the furniture in the living space was ugly, outdated, and grungy. There was nothing really comfortable to sit on. The table and chairs were huge and heavy and took up half the living room. The air conditioner seemed very dank and musty and loud. It didn’t work very well to cool down the room on the two extra warm days we had. I also had a headache the entire time I stayed in the room and it felt to me like it was some kind of a mildew situation.

We left for almost 2 days during our 6 day visit, and asked for a room refresh while we were gone, we arrived back to the hotel to find that there was no room refresh. When we asked about it, they told us we weren’t on the schedule. The next day we had a room refresh which included that they made the beds - but no clean sheets. They gave us new towels. I had to go to the desk and ask them for another roll of toilet paper and to replace the conditioner which was empty in the shower dispenser.

They did take out the garbage. Speaking of garbage because of the every three days room refresh, people turn to put the trash out into the hall and it sits there for days and days on end. This is not an experience that makes you feel like you’re walking into a clean situation.

They have a coin laundry, which is clean and worked well. The pool was nice. The spa jets don’t work. There is a patio with a Barbeque off the pool. We went outside to check out the barbeque I got locked out and had to walk around the building to go in the front door in a wet bathing suit. Also, the barbeque was broken. There were no signs telling us we would be locked out if we went out there. I had my key card with me, but the scanner was broken.

The breakfast is what you would expect any place, so that was handy. The staff was really polite and friendly, but didn’t go out of their way to offer any hospitality. We did get a call from the manager who assured us that the paint crew would not be painting in front of our room in the evening we returned from a long day trip only to find them pulling up to the building and unloading at 5 PM to start doing maintenance on the building.

All in all an adequate place to stay, my overarching feeling leaving is that I spent a lot of money and that I am happy to be returning my own home, which is far more clean and comfortable.

Stayed six nights. The beds are very comfortable, and the water pressure in the shower is good. Otherwise, the room seems ready for a serious refreshing, and is a bit run down with some truly puzzling furniture choices. The air conditioners seem to be on their last legs, with poor output, a musty smell, and being LOUD when running. The quality of service was just OK. We asked for maid service midway through the week on a day when we were out. Staff agreed but it didn't happen. Breakfast was adequate, but the options seemed to decrease as the week went on. I'd give it a three if it cost less.

Stayed here 3 times during our Alaska trip. Good sized rooms with well equipped kitchenette. Very helpful reception staff. Midtown so you really need a car. Breakfast is ok, cereal, waffle machine etc. Hot food leaves something to be desired, can only describe it as rubbery. Only reason didn’t give a 5 is the use of plastic cutlery at breakfast and the sink in the bathroom wasn’t clean on our first visit.

I’m really picky about hotels and I just wanna say, this was one of the best places I’ve stayed in! I travel a lot for work but this one was just a quick stop in Anchorage with my husband and I really, really enjoyed it! Lisa the manager was very attentive and welcoming to us. The front desk lady, Janice, was very sweet and made sure we were all good and accommodated for. She was also setting up the breakfast bar for everyone. Housekeeping was very clean as well, at least I didn’t find any hairs in the showers like I usually do in other hotels. Thank you TownPlace Suites!