Morgans Hotel

Hotels
8.6 (3693 reviews)
Somerset Place , Swansea , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Friendly staff
Cons:
Issues with room conditions (damp smell)
No on-site dining options

Categories

Cleanliness
8.13
Guests noted rooms as clean, but some issues with the damp smell in one review were raised.
Service
8.9
Overall, staff were described as friendly and helpful, but some staff were distracted at times.
Location
9.14
Multiple reviews highlighted a great location with easy access to amenities.
Room Quality
8.69
Rooms are spacious and clean with good quality furnishings, though one review mentioned old furniture.
Amenities
8.42
Adequate amenities mentioned, but one review highlighted that there was no restaurant on-site.
Value for Money
8.48
Some guests felt it was overpriced for certain amenities and room conditions but enjoyed their stay overall.
Food and Beverage
8.33
Breakfast was praised, but there were complaints regarding the breakfast service and lack of dining options.
Overall Experience
8.7
Most guests enjoyed their stay and would recommend the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:06

Property Description

Luxurious Rooms with Free Wi-Fi
Experience luxury at Morgans Hotel in Swansea's Maritime Quarter. Enjoy spacious rooms with free Wi-Fi, flat-screen TVs, and Egyptian cotton bedding. The separate Townhouse offers plush carpets and air-conditioned comfort for a truly indulgent stay.

Stylish Bar and Delicious Drinks
Unwind at our stylish bar offering a variety of delicious cocktails, chilled beers, and sumptuous wines from around the globe. Whether you're celebrating or simply relaxing after a day of exploring, our bar is the perfect spot to enjoy a drink.

Convenient Location and Free Parking
Located just a 5-minute walk from the city centre, Morgans Hotel offers free on-site parking for your convenience. Explore the nearby Mumbles and Gower coastline, and discover a plethora of restaurants and vibrant nightlife right at your doorstep.

Book your stay at Morgans Hotel now for a luxurious and convenient experience in Swansea!

Important information:

All bedrooms are individually designed and completely unique. If you would like specific rooms they can be requested but cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £12.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3693 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.33
Overall Experience: 8.7
G
Gabriele solo_traveller de
7
Pros:

Schönes grosses Zimmer
Parkplatz vor dem Hotel
Zentrale Lage

Cons:

Preis-Leistungsverhältnis, völlig überteuert
Frühstück für diesen Preis viel zu wenig Vielfalt
Restaurant nicht geöffnet

2026-06-20 via Nuitee
E
Emma solo_traveller gb
9
A really great stay
Pros:

A beautiful characterful boutique hotel. Very comfortable bed. Smart tv, dressing gowns, and a complimentary box of chocolates as we were celebrating a birthday.
We enjoyed coffee and cake in the bar before checking in, delicious and excellent service.
All fantastic, would definitely recommend 👌

Cons:

A very well decorated, hotel, if I'm being really picky, there are some signs of wear. But in all, its delightful.

2026-06-20 via Nuitee
G
Gareth couple gb
10
Wonderful , welcoming and superb .
Pros:

The hotel , staff and amenities were fabulous . The reason for the stay was a discreet family occasion . However when the staff became aware , an upgrade of the room was a wonderful and unexpected bonus . Needless to say the happy couple were blown away by the gesture . I cannot rate the welcome and service you receive highly enough ! If you travel to Swansea and you want a genuinely memorable and wonderful experience this is the hotel for you !

Cons:

Couldn't stay longer !!!

2026-06-20 via Nuitee
C
cheri couple gb
7
2026-06-19 via Nuitee
F
Franziska couple ch
8
Pros:

Grosse Räume, grosses Bad

2026-06-19 via Nuitee
W
Wissam Abou-Chedid solo_traveller gb
8
2026-06-18 via Nuitee
D
David family_with_children gb
10
Excellent hotel in a great location, staff very helpful and polite.
Pros:

Excellent hotel in a great location. Excellent friendly and polite staff.

Cons:

There wasn't anything we didn't like.

2026-06-15 via Nuitee
C
Chris couple gb
10
Ryan was exceptional & the hotel top class!
Pros:

Clean & lovely ambiance.

Cons:

N/A

2026-06-15 via Nuitee
P
pascal couple fr
3
Indigne d’un 4 étoiles,séjour très décevant à cause du bruit et de l’accueil au petit déjeuner
Pros:

Emplacement

Cons:

Chambre très bruyante à côté de la nôtre ,porte qui claque vers minuit,musique très forte à partir de 5 h 30 le Samedi sans aucune intervention du personnel
Responsable du petit déjeuner pas accueillante et aucune communication sur le menu proposé,petit déjeuner continental très peu garni à l’ouverture du restaurant

2026-06-13 via Nuitee
C
Catherine couple gb
10
Magical
2026-06-13 via Nuitee
G
george couple gb
7
2026-06-12 via Nuitee
D
David solo_traveller gb
9
Historic and central.
Pros:

Location and historic building and the better rooms have loads of space and very comfortable

Cons:

We’ve stayed a few times and it pays to pay for a better room. The base rooms are less grand and less comfortable. Some beds over soft/ need replacing

2026-06-11 via Nuitee
T
Thomas solo_traveller gb
10
Pros:

Amazing customer service from Hayley ,she could not have been more welcoming
The comfiest bed and pillows I had a brilliant sleep

2026-06-11 via Nuitee
D
Darren solo_traveller gb
10
Very comfortable night before the marathon run the next morning- the next time I do a race in Swansea I’ll definitely sa
Pros:

Very good location for the marathon

2026-06-11 via Nuitee
C
Craig solo_traveller gb
10
Anniversary at Morgans
Pros:

Beautiful architecture, perfect location for marina dining or Wind street drinks.

Cons:

N/a

2026-06-10 via Nuitee
J
Jayne couple gb
10
A fab hotel such friendly and prifessiinal staff. Great room and delicious breakfast! Great location too! Couldn’t fault
Pros:

Beautiful building.

Cons:

Nothing!

2026-06-09 via Nuitee
N
Nick solo_traveller gb
8
2026-06-07 via Nuitee
N
Nikki couple gb
9
A lovely independent hotel that I have gone back to already
Pros:

Lovely large rooms with dark wood furniture. Fantastic huge bed. Lovely bar with lovely staff. Also a great Welsh breakfast that was better than an English one!

Cons:

I booked the accessible room as it was the only one available & it wasn’t a patch on the rook I stayed in on the next visit.

2026-06-06 via Nuitee
S
Sarah family_with_children gb
7
We were there one night and it met our needs. I wouldn't stay in the town house again due to noise.
Pros:

Check in and parking easy. Close to town. Room spacious with coffee machine and good toiletries in the bathroom

Cons:

The townhouse is near a builders yard. My daughter experienced a lorry idling outside her room at 4am in the morning which woke her up. Also creaky floorboards above so again noisy

2026-06-06 via Nuitee
M
michael couple us
8
Pros:

BREAKFAST WAS GOOD AND PLENTIFUL. BED WAS COMFY. ROOM IN THE CROSS THE STREET HOUSE/CONVERSION TO A ROOM, WAS OK. I WOULD HAVE PREFERRED TO BE IN THE HOTEL PROPER.
ONE PROBLEM WAS THE LIGHTING WAS WAY TOO DIM.

2026-06-04 via Nuitee