Super 8 by Wyndham Chisago City

Hotels
•
Super 8
6.4 (155 reviews)
11490 Lake Lane , Chisago City , US
+1 651-400-1838

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff when present
Good/acceptable breakfast
Convenient, central location
Easy parking close to the front door
Some mentions of clean/renovated rooms
Cons:
Cleanliness issues (hair, unemptied trash, cigarette smell, dirty hallways)
Inconsistent staffing and service; long check-in waits and at least one unhelpful manager
Room maintenance problems (AC, broken latch, wall damage, bathroom fan)
Amenities problems (broken ice machine, limited breakfast utensils, poor lobby lighting)
Safety/parking concerns and loitering near property
Reservation mishandling (room sold despite held reservation)

Categories

Cleanliness
4
Multiple reports of dirty rooms (hair, surfaces not wiped), trash cans rarely emptied, pervasive cigarette smell in areas and dirty hallways; a minority mentioned renovated/clean rooms but overall cleanliness is poor.
Service
8
Staff described as pleasant and helpful when present, but service is inconsistent due to apparent understaffing and at least one report of unhelpful management; overall friendly interactions offset by availability issues.
Location
9.5
Repeatedly noted as a strong point: centrally located, perfect location for activities, easy parking close to the front door.
Room Quality
5
Rooms were 'passable' for some, but multiple maintenance issues reported (AC not cooling well, wall/soap-dispenser damage, broken door latch, bathroom fan problems) leading to a below-average room quality rating.
Amenities
4.5
Amenities had several issues: small breakfast area, lack of utensils, hard donuts, broken ice machine, poor lobby lighting and some public-area maintenance problems.
Value for Money
7
Location and occasional good breakfast provide value, but inconsistent service, cleanliness and maintenance problems reduce perceived value; net perception slightly above average given convenience.
Food and Beverage
7
Breakfast was called 'good' by some guests, though others noted limited/bad items (hard donuts) and lack of utensils; overall mixed but generally acceptable for this property tier.
Overall Experience
6.2
Mixed experiences: positives include location, some friendly staff and acceptable breakfast; negatives include cleanliness, maintenance, understaffing and at least one serious reservation mishandling—resulting in a middling overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location: Situated off Highway 8 between Wallmark and South Lindstrom Lakes, Super 8 by Wyndham Chisago City offers a peaceful retreat with easy access to nearby attractions.

In-Room Amenities: Enjoy the convenience of a microwave, refrigerator, cable TV, desk, and chair in every room, ensuring a comfortable stay for all guests.

Complimentary Services: Start your day right with a complimentary grab-and-go breakfast and take advantage of free WiFi and parking during your stay.

Book your stay at Super 8 by Wyndham Chisago City for a relaxing getaway with all the essential amenities at your fingertips.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

6.4
Based on 155 reviews
Cleanliness: 4
Service: 8
Location: 9.5
Room Quality: 5
Amenities: 4.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 6.2
B
Bob • solo_traveller • us
8
Great hotel
Pros:

Jim was great checking me in! Super clean hotel.

2026-11-07 • via Nuitee
D
Debra • couple • us
8
Pros:

Pet friendly
Location

2026-11-02 • via Nuitee
S
Sharon • family_with_children • us
3
Pros:

Friendly staff

Cons:

Hotel had overwhelming smell of animals

2026-11-01 • via Nuitee
J
John • family_with_children • us
6
Pros:

Staff was pleasant and helpful when they were around. Breakfast was good. Easy parking close to the front door.

Cons:

We had to wait a long time to get checked in because no one was at the desk. In room 203, the wall behind the soap dispenser was in disrepair. And the keeper on the swing bar door latch was broken off. The trash cans in our room were almost always full. I think they were emptied once during our 6-day stay. It smelled like smoke a lot in the hallway.

2026-10-28 • via Nuitee
J
Julia • couple • us
4
Wouldn't stay there again
Pros:

Location good. Passable room

Cons:

No forks for either morning breakfast, hard donuts, 7 light fixtures and only one worked in the lobby, it was dark. No one available to speak with in the morning. Bathroom fan would never turn off.

2026-10-26 • via Nuitee
J
Judi • couple • us
7
2026-10-14 • via Nuitee
M
M. E. Carty • couple • us
8
Good place to stay for autumn activities with friendly staff and comfortable room.
Pros:

It was centrally located for autumn activities. Friendly helpful staff.

Cons:

They seemed to be understaffed.

2026-10-09 • via Nuitee
J
Justin • solo_traveller • us
10
2026-10-07 • via Nuitee
C
Charlie • solo_traveller • us
5
2026-09-01 • via Nuitee
K
Ken • solo_traveller • us
4
2026-08-17 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-08-12 • via Nuitee
S
Samuel • family_with_children • us
3
Even by Super 8 standards, this property is poor.
Cons:

The air conditioner in the room did not work well. The room was dirty (hair in lots of places, some surfaces clearly had not been wiped in some time). While it wasn't bad in the room, the smell of cigarettes was pervasive elsewhere. Would definitely NOT stay again.

2026-08-05 • via Nuitee
D
Denese • couple • us
3
2026-08-05 • via Nuitee
E
Elsie • couple • us
10
will be back for a social visit very soon
Pros:

friendly staff and guess. clean rooms. very helpful. perfect location, will be back

Cons:

the drive way was something we drove by at night kind of hard to see

2026-08-03 • via Nuitee
H
Husle • solo_traveller • us
10
2026-07-18 • via Nuitee
V
vollan • extended_group • us
5
Scary at times no very relaxing.
Pros:

Place seemed to be clean and renovated.

Cons:

People must live in the rooms when not rented. Seemed like a lot of homeless people hanging around in the parking lot and pavilion area. Small area for breakfast, ice machine didn't work , hallways were dirty. Always seem like new check in's needed to wait for room to be clean. Not sure who was in charge when having a question the maid or someone walking around that seemed to be homeless.

2026-06-12 • via Nuitee
T
Travis • solo_traveller • us
1
Not a good experience, very poor public relations. It sold my room off before I got there
Pros:

Location in cleanliness of the property was good

Cons:

Staff was not helpful. Owner and manager was not helpful. Sold out my room that was was held with a credit card, and I said I was going to arrive late but I arrived earlier than what I had said and they had already sold my room told me too bad

2026-06-06 • via Nuitee
K
Keith • extended_group • us
8
2026-05-04 • via Nuitee
S
Steve J. • couple • us
9
Pros:

The breakfast was better than other places. The coffee was very good.

2026-04-22 • via Nuitee
K
Kitti • family_with_children • us
1
Bedbugs
Pros:

Lake view

Cons:

My son seen 3 bedbugs in his bed and I caught one.

2026-04-12 • via Nuitee