Hotel Santa Ana

A charming hotel with lots of character. The host was very kind and attentive, and the location couldn't be better for exploring Mérida.

Excellent location and great ambiance

Lage & Frühstück war sehr gut.

Très bien placé, propreté des lieux, décoration, place de stationnement nominative, petit-déjeuner

I really liked the location of this hotel, is only two blocks of the main road "Paseo Montejo". The hotel was very comfortable and it has its own parking lot. The personal was very helpful and nice with us.

We loved the room, on the third floor, great view on the church. Also the room is spacious, great silent fan, very comfy beds (the plastic wrapping did not bother us), cleaned every day with a great care of details by the staff.
Breakfast was also very very good, prepared on site by a dedicated chef, limited but very good selection of eggs, fresh fruit, all served in the amazing pation of the property, quiet and next to the pool.
Bonus, the check in, we arrived jaded after 20 hours of travel and we found Carlos, really made us feel welcome and even remembered we asked for an extra lamp (although in our room the ligthning options were more sophisticated already than said in other reviews.
All in all, a fantastic experience, great staff, location, options.
Also, really appreciated the secure parking free of charge just in front of the hotel.
Really really reccomended.
Also the hotel is kept spotless clean, all the time.
Amazing job

De locatie is 5-10 minuten lopen naar hartje centrum. Genoeg eet/drink tentjes en wij konden tegenover het hotel gebruik maken van 1 van de 7 parkeerplekken. De entree en binnenplaats zien er gezellig uit. De kamer zelf is "basic" maar alles is aanwezig.

Fabulous authentic converted home of a former journalist. Lots of artsy pieces and curiosities.

A very friendly welcome by manager, who took time to explain A/C and room amenities.

Guest rooms are large, mine had a fridge. Excellent shower & hot water. All staff were attentive and accommodating. Easy walk to interesting shopping streets, upscale restaurants and neat coffee shops. 2 minute walk across the park to a very local mercado with lots of outdoor food options.

I've stayed at the hotel many times over the years and it has never, ever disappointed me. The staff are always very friendly and helpful, the bed's comfortable, there's excellent internet, which is important as I work online, good water pressure and plenty of hot water. Everything is always very clean and the hotel is quiet and peaceful with gardens and a beautiful pool in the middle. There's a cafeteria downstairs for breakfast and a comfortable seating area with sofas. The hotel is in a perfect area just half a block from the pretty church on the square. There are numerous good restaurants and eateries. It's all easy walking distance from the main square with the cathedral and also for a stroll up the Paseo de Montejo.

Great location within walking distance of many attractions, but away from central noise. Nice restaurant in the hotel with good service.

Excelente localização. Perto do comércio e restaurantes. Este hotel têm estacionamento privado. Quartos limpos com o essencial para estadia.

Personnel au petit soin, emplacement super, petit déjeuner frais et très bon, et surtout la piscine entourée de végétation. Super séjour en plein centre de Merida. Les chambres sont simples et donnent sur le patio donc plutôt sombre, mais ce n' est pas un problème !

Camera pulita, posizione comoda, splendida corte con piante rigogliose.
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Great location, lovely building and great value for money. Service and staff were great.