Hotel Santa Ana

Hotels
8.9 (2044 reviews)
Calle 45, 503. Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Excellent central but quiet location
Friendly, helpful staff
Nice courtyard and attractive property
Good breakfast (house-made)
Parking available across the street
Pleasant pool
Cons:
Rooms are small, basic and sometimes humid
Weak shower/low water pressure and toilet flush issues
Occasional mismatch/issue with parking availability on booking platforms
No hotel bar and no guest laundry
Room lighting and furnishings can be lacking

Categories

Cleanliness
9
Generally described as clean and well-kept (e.g., 'Solid, clean', 'Pulizia discreta'); public spaces and courtyard praised.
Service
9.4
Multiple mentions of very friendly, helpful staff and responsive reception; specific praise for breakfast/kitchen staff and hosts assisting with stay.
Location
9.6
Consistently praised as ideal — very central yet quiet, within walking distance of main sights and markets.
Room Quality
7.1
Several complaints about small, simple rooms: limited shower pressure, weak toilet flush, poor lighting, somewhat basic furnishings and occasional humidity.
Amenities
8.4
Attractive courtyard, nice (though sometimes small) pool and parking availability reported; missing/limited amenities noted (no bar on site, no guest laundry, one report of promised parking not available).
Value for Money
9
Multiple comments indicate good price/quality balance and convenient included parking, making the stay good value for the location.
Food and Beverage
9.1
Breakfast repeatedly described as very good/home-made and delicious; kitchen/breakfast staff singled out for praise.
Overall Experience
9.6
Overall very positive guest impressions: charming property, lovely patio/courtyard, friendly staff, and convenient location lead many to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:21

Property Description

Central Location and Outdoor Pool
Hotel Santa Ana, centrally located in Mérida, offers a refreshing outdoor pool for guests to relax and unwind. Just 200 metres from the renowned Paseo Montejo Avenue, the hotel's prime location provides easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Hotel Santa Ana are equipped with cable TV, air conditioning, and private bathrooms with complimentary toiletries. Additionally, guests can enjoy the convenience of a telephone line and fans in the rooms.

Convenience and Services
With a 24-hour front desk, garden, tour desk, and laundry services, Hotel Santa Ana ensures a comfortable stay for all guests. Explore the nearby Santa Ana Market and various dining options within walking distance.

Experience the charm of Mérida with Hotel Santa Ana as your base. Book now for a memorable stay with complimentary Wi-Fi and free parking.

Important information:

Deluxe rooms are on the ground floor, standard suites are on the second and third floor.

Please note that Standard Double rooms will be assigned as follows:
- 1-2 guests will receive one double bed, and one single bed
-2-4 guests will receive two double beds

Bed configuration for the standard double rooms is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MID

Location

Guest Reviews

8.9
Based on 2044 reviews
Cleanliness: 9
Service: 9.4
Location: 9.6
Room Quality: 7.1
Amenities: 8.4
Value for Money: 9
Food and Beverage: 9.1
Overall Experience: 9.6
D
Daria • solo_traveller • it
9
Pros:

The central position and the parking spot

2026-08-08 • via Nuitee
Q
Qi • solo_traveller • fr
7
Pros:

L'emplacement.

Cons:

La surface est plus petite.

2026-08-07 • via Nuitee
P
Patrick Leon • couple • mx
9
Falta de Lafarge de estacionamiento.
Pros:

Es un hotel muy céntrico. Nos hemos hospedado ya,en varias ocasiones en este lugar.

Cons:

En la plataforma se nos ofreció hotel con estaciobamuento. Cuando llegamos, no había lugar disponible y nos dijeron que no habría lugar en lisc3 dias que estuvimos. Tuvimos que buscar lugar ennla calle, y a veces dar hasta 3 vueltas osea encontrar donde dejar el coche.

2026-08-05 • via Nuitee
A
Adeline • solo_traveller • fr
9
Pros:

Auberge très chouette
Belle piscine
Bon petit déj
Hôte très sympa
Parking en face de l’ hébergement
À côté du marché de santa Ana et de la rue piétonne principale
On peut aussi aller au parc de la plancha en courant.

2026-08-04 • via Nuitee
M
Mathilde • couple • fr
8
Je recommande Santa Ana pour un séjour à Merida : vous serez au calme dans des chambres spacieuses.
Pros:

L’emplacement de l’hôtel est idéal : à deux pas du centre sans avoir les inconvénients du bruit.
La réception est réactive et nous aide pour notre séjour.

Cons:

La chasse d’eau n’avait pas assez de pression, il fallait la tirer à plusieurs reprises.

2026-08-03 • via Nuitee
P
Pieter • extended_group • be
8
2026-07-25 • via Nuitee
A
Alberto • family_with_children • es
8
2026-07-23 • via Nuitee
H
HG • family_with_children • nl
9
Gemoedelijk authentiek plekje wat met liefde is ingericht
Pros:

De binnentuin en de inrichting als ook 2 aparte bedden

Cons:

De douche straal en kracht was zeer beperkt

2026-07-23 • via Nuitee
C
Christophe • solo_traveller • fr
9
Pros:

Hotel très charmant, décoration authentique et soignée, très jolie piscine, très bon petit déjeuner maison, parking compris, et tout est accessible à pied

Cons:

Dommage pas de bar dans l'hôtel pour commander un petit verre à côté de la piscine

2026-07-23 • via Nuitee
B
Barbarossa • solo_traveller • it
8
Perfetto stile coloniale, ottimo rifugio da cui rimmergersi nel carattere della città
Pros:

gli spazi comuni, in particolare il patio, la cortesia e la disponibilità del personale, il carattere coloniale e il silenzio delle camere.

Cons:

la qualità dell'arredo delle stanze. Carente e poco confortevole l'illuminazione.

2026-07-22 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Nice location, beautiful property, helpful staff

2026-07-22 • via Nuitee
S
Sergio • solo_traveller • fr
10
Muy buen hotel!!!
Pros:

Alojamiento muy cerca del centro, al lado de la calle mas concurrida de Merida. Personal muy gentil y amable. El parqueo se encuentra frente al hotel asi que es muy simple en relacion a casi todos los establecimientos que utilizan estacionamientos un poco alejados1

2026-07-20 • via Nuitee
L
Lee • couple • us
10
The Staff and the location is superb. Property is well maintained a d the breakfast was delicious 😍
Pros:

Everything was great.

Cons:

N/A

2026-07-20 • via Nuitee
O
Olivia • extended_group • us
10
Pros:

We loved our stay here. The pool and location was great, and the staff were very friendly and helpful!

2026-07-19 • via Nuitee
D
Deborah • solo_traveller • it
9
Pros:

Pulizia discreta,comodo il parcheggio privato, buona posizione per visitare la città a piedi.

Cons:

Camere un po' piccole, poco ariose e umide

2026-07-19 • via Nuitee
J
John • solo_traveller • be
9
Aan te raden accomodatie
Pros:

De sstting was heel mooi met de begroeiing waan je je in de jungle. Het ontbijt. De locatie

Cons:

Het zwembad was kleiner dan verwacht volgens de foto's.

2026-07-19 • via Nuitee
J
Jason • family_with_children • us
9
Solid, clean, safe, friendly and comfortable place.
Pros:

lovely spot. Simple but nice. Staff was very nice. Man who ran the kitchen / breakfast was terrific, as well. Lovely courtyard. Tiny and cute dipping pool. Solid location just north of the busier central area. Parking was perfect...safe and across the street.

Cons:

would have liked use of laundry facilities.

2026-07-19 • via Nuitee
C
Cécile • solo_traveller • fr
10
Pros:

Joli hôtel, bien décoré et confortable. Personnel au top, on a été très bien accueillis..L'emplacement de l'hôtel est au top, au calme et proche de tout.

Cons:

Ras

2026-07-18 • via Nuitee
I
ilse • family_with_children • be
8
Uitstekend.
Pros:

De locatie was perfect. Midden in het historische hart van Merida en toch heel rustig. De mooie patio was een oase van rust. Het personeel was super vriendelijk. Ontbijt dik OK en gratis koffie een plus. Parking aan de overkant van de straat. Prijs/kwaliteit heel correct.

Cons:

De kamers zijn heel eenvoudig ingericht en missen de sfeer en gezelligheid van de andere ruimtes.

2026-07-17 • via Nuitee
D
DAVID • solo_traveller • fr
9
2026-07-14 • via Nuitee