Econo Lodge Rochester I-90 & I-390

The place needs renovation.

The room was clean, but we encountered an issue of water coming into the bathroom through the ceiling. We were able to switch to a different room by very accomodating staff. They did the best they could with the accomodations but this building is just old and requires improvements via renovation.

I fell going out one of the doors that had no markings that a it was a step down. Key to the back didn't work. Room was unfinished. I would skip this place,

The bed was the best part of this room. Lots of weird empty space. The toilet was so close to the sink that the toilet paper holder stuck out into the toilet area. The person laying in the second bed can't see the tv

A basic property. Had everything needed. Close to shops, easy parking. Good price.

Check in was a problem. They had problems with their computer and I got charged three times for our room. We are working on getting that straighten out.

The corridor and room smelled terribly of damp. The bathroom was terrible. I couldn't even take a shower. I saw burn marks on the sheets. I left unhappy. I promised myself I wouldn't stay in a cheap hotel.

Friendly and helpful staff. The room needs a few minor repairs. It would be nice to have a small breakfast selection.

Awesome

Warning!!!! This is a place I highly recommend people stay away from. The place smells highly of mold and cigarettes. My room smelled so bad that I opened the window all the way. The mattress and covers were very old and smelled bad. I booked for one week but lefted after 3 hours because it is very dirty. A man was sitting behind the back door smoking weed so I parked in front of the building. They did keep all my money and would not refund some back so I just left. Please stay away from here because it is not the same as it looks online.

Good for stay

Clerk was nice

The check in on the 11th was great. Very friendly and charming woman helped me. However, in the middle of the night I woke up with a roach on me. I found two additional roaches in the room. What really made me mad was the phone call I got this morning. The clerk on duty said she was unable to process my payment through hotels.com, and I should call them and get them to call the Econo Lodge. I did this. It took 40 minutes. What I can't understand is how there is no back channel between econo lodge and hotels.com. There must be some sort of service agreement between the two. I find it extremely unprofessional to have guests handle a problem between the vendor and the hotel. However, the person I chatted with at Hotels.com was very kind and very efficient.

THE LOCATION IS CONVENIENT.

Room was clean, bed was comfortable.

Hair in the bath tub across the wall and toilet seat. Ac cover broken.

No complaints, everything was good

Bed was comfortable. The property needs updated. Sketchy people hanging out constantly outside of the hotel.

Room smelled very moldy and I had to sleep with the room widow open. The person at the hotel desk required me to hand him my credit card to be photo copied in order to complete the check in. The property was very run down. There were still covid era signs on the doors requiring guests to be masked in public areas. This just goes to show the lack of property management oversight.

It was convenient and reasonable,thanks.