Sheraton Grand Hotel, Dubai

Hotels
Marriott
9 (119 reviews)
3 Sheikh Zayed Road, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Express check-out
Free beach shuttle
Comprehensive recycling policy
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Amazing breakfast buffet
Cons:
No positive comments about cleanliness
A little out of the way location

Categories

Cleanliness
7.33
No positive sentiment mentioned about cleanliness.
Service
9.8
The service here was outstanding! Very welcoming staff.
Location
9.34
Great location for food options, pharmacy, and grocer is open 24 hrs.
Room Quality
8.79
No specific sentiment mentioned about room quality.
Amenities
9.32
Great shopping options available in the hotel.
Value for Money
8.78
No specific sentiment mentioned about value for money.
Food and Beverage
9.33
Breakfast buffet was amazing.
Overall Experience
9.3
Positive overall experience expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:18

Property Description

Experience the epitome of luxury at the Sheraton Grand Hotel, Dubai, where comfort meets elegance in a prime location.

Indulgent Spa & Recreation
Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials. Enjoy our outdoor pool, sauna, and fully equipped fitness center, perfect for relaxation or energizing workouts.

Culinary Delights
Savor international cuisine at Feast, or grab a quick bite at our coffee shop/cafe. Room service is available 24/7, and our bars offer refreshing drinks by the poolside, ensuring your dining experience is delightful and convenient.

Business & Comfort
With a 24-hour business center and 8 versatile meeting rooms, we're equipped for events of any scale. Our 654 air-conditioned rooms feature elegant amenities, including free Wi-Fi and LCD TVs, ensuring a luxurious stay.

Book your unforgettable escape today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 119 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
Lashawna
10
Pros:

An Absolute Gem: Exceptional Service at Every Turn

2025-10-10 via Nuitee
A
Alibashir
8
Pros:

To be honest I didn’t like anything about the hotel, average.

2025-08-30 via Nuitee
A
Amanda
10
Pros:

The service here was otustanding! From the check in process to the constant helpful and cheerful interactions. I can't recommend this hotel more. I only wish other 5 star hotels would hold themselves to this standard. The best experience I have had in a long time.

2025-08-24 via Nuitee
L
LeTisha
10
Pros:

My 2d time staying here. The best customer service. Great location for food options, pharmacy and grocer is open 24 hrs steps away from the hotel. I love the shopping options in the hotel as well. Great place to stay in Dubai

2025-08-18 via Nuitee
A
Angella
10
Pros:

Had a wonder time. Staff was very welcoming

2025-08-03 via Nuitee
A
adisa family
10
Pros:

I would stay here again - breakfast buffet was amazing too

2025-07-27 via Nuitee
D
David
10
Nice hotel
Pros:


Lovely hotel, location is a little out the way

2025-07-17 via Nuitee
N
Nafisat partner
10
Pros:

Great hotel! Amazing staff and service!

2025-06-27 via Nuitee
W
William
10
Pros:

Great place to stay

2025-06-24 via Nuitee
J
Jonathan family
10
Pros:



⭐⭐⭐⭐⭐

I recently had the pleasure of staying at the Sheraton Grand Dubai, and I must say it exceeded all my expectations. From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles making me feel instantly at home.

The hotel itself is a stunning blend of modern elegance and traditional charm. My room was spacious, beautifully decorated, and equipped with all the amenities one could possibly need. The panoramic views of the Dubai skyline from my room were simply breathtaking, especially at sunset.

One of the highlights of my stay was the dining experience. The hotel offers a variety of restaurants, each with its unique atmosphere and culinary delights. I particularly enjoyed dinner at the Jamaican and Indian restaurant, where the food was freshly made and the flavors were authentic and delicious. The breakfast buffet was another highlight, featuring an impressive selection of international dishes, fresh fruits, and pastries.

The facilities at Sheraton Grand Dubai are top-notch. The pool area is beautifully designed, providing a serene escape from the bustling city. I also took advantage of the spa services, which were heavenly and rejuvenating.

The hotel's location is perfect for exploring Dubai, with easy access to major attractions like the Burj Khalifa and Dubai Mall. The concierge team was incredibly helpful, providing recommendations and assisting with reservations.

2025-06-22 via Nuitee
A
Amit
10
Pros:

Amazing stay

2025-06-11 via Nuitee
M
Margaret family
10
Pros:

I loved the breakfast, so glad we included it in the package. The hotel staff was friendly courteous no issues at all.

2025-06-07 via Nuitee
H
Hannah friends
10
Pros:

Excellent as always, from Dharma to Hasan and the entire team at Sheraton Grand Sheikh Zayed Rd.
I will be back.

2025-06-04 via Nuitee
C
Coco
10
Pros:

Service was very good. There was noise from my next door and the hotel stopped it timely and had followed up at least three times to check if all ok. The spa was a treat after long haul flight and DWI from Bali was really great.

2025-06-01 via Nuitee
A
Ahmad
2
Pros:

terrible staff

2025-05-21 via Nuitee
A
Ahmad
2
Pros:

staff wasnt willing to help

2025-05-19 via Nuitee
V
Vishal
10
Pros:

Great service and great property

2025-05-19 via Nuitee
C
Chesle
10
Pros:

Loved everything about this property will definitely recommend.

2025-04-21 via Nuitee
B
BERNADETTE family
10
Pros:

The hotel was beautiful and well kept. The attentiveness of the staff was excellent. Rooms were beautifully decorated and clean.

2025-04-15 via Nuitee
M
Marcus
10
Pros:

Excellent, friendly and responsive staff. Great accommodations, soak-in tub, and great views of skyline!

2025-04-15 via Nuitee