Best Western Plus Baker Street Inn

Hotels
•
Best Western Plus
8.8 (454 reviews)
153 Baker Street , Nelson , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Thin walls
Issues with cleanliness
Inconvenient parking

Categories

Cleanliness
8.44
Several reviews indicate issues with room cleanliness, such as stains on the carpet.
Service
9.41
Friendly staff mentioned multiple times and willingness to assist.
Location
9.45
Great location highlighted as a strong point in many reviews.
Room Quality
8.4
Rooms described as clean and comfortable, but some walls were thin and views poor.
Amenities
8.93
Good amenities like modern rooms and a hot tub, though some felt limited.
Value for Money
8.39
Mixed feelings on value, with one review citing a bad experience regarding pricing.
Food and Beverage
8.44
Breakfast was critiqued in some reviews but praised in others for quality.
Overall Experience
8.91
Most reviews lean positively, overall pleasant stays indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:40

Property Description

Eco-Friendly Hotel on Historic Baker Street:
Nestled on historic Baker Street, our eco-friendly hotel is a mere 20 km from the renowned Whitewater Ski Resort.

Modern Amenities for Your Comfort:
Indulge in our on-site hot tub and fitness centre, while each modern room features complimentary WiFi, a microwave, fridge, flat-screen TV, and iPod docking station.

Explore the Area:
Immerse yourself in local culture with a visit to the Nelson Museum just a 6-minute stroll away, or marvel at wildlife near Kootenay Lake only 1 km from the hotel. Don't forget to unwind at the Ainsworth Hot Springs, a short 45-minute drive away.

Ready to experience comfort and convenience at Best Western Plus Baker Street Inn? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 454 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
A
andrew • couple • ca
7
Stay was OK
Cons:

TV kept freezing. Channel selection terrible. Old technology.

2026-07-04 • via Nuitee
C
Carrie • family_with_children • ca
8
2026-07-01 • via Nuitee
P
Patricia • couple • ca
9
We enjoyed our stay very much. I asked for a quiet room and it certainly was.
Pros:

The breakfast at Marzano’s was very good. The service was excellent. Brittany was a wonderful server. She was friendly and very helpful.

Cons:

The staff and employees were all very good and helpful.

2026-06-30 • via Nuitee
E
Ella • family_with_children • ca
10
2026-06-25 • via Nuitee
C
Cathy • family_with_children • us
10
2026-06-24 • via Nuitee
G
Georgetta • solo_traveller • ca
9
2026-06-15 • via Nuitee
J
Jon • solo_traveller • ca
10
Pros:

Everything

Cons:

It was perfect

2026-06-14 • via Nuitee
R
Rodney • solo_traveller • ca
8
2026-06-10 • via Nuitee
P
Paula • couple • us
10
Quiet, downtown, accepts pets, cleanliness
Pros:

Location, parking, cleanliness, friendliness

2026-06-06 • via Nuitee
P
Paul • family_with_children • ca
8
2026-05-21 • via Nuitee
G
Greg • extended_group • ca
6
Restaurant was the redeeming factor.
Pros:

The location of the restaurant for dinner and breakfast was great and the food very good

Cons:

The rooms were a little dingy and our view was of a tint inner courtyard and mural. No pool

2026-05-17 • via Nuitee
H
Heather • solo_traveller • us
1
Better choices in Nelson
Pros:

Room was decent and location is good

Cons:

The front desk staff didn't know what they were doing. They told us we had to pay an additions pet deposit when we had already paid the extra money for a pet friendly room. I argued with them about this and then turns out they didn't charge us the extra. We had to cancel our last night because of an emergency at home and I'm still waiting for the refund. The front desk staff told us to call booking to cancel. The number they gave us was constantly busy. I called booking customer service and they said the hotel had to cancel the booking. I called the hotel and was told only a manager could do that and the manager was only the 7- 3. Finally I got ahold of the manager and she told me booking had to cancel it. The manager said they'd call booking and take care of it. This was almost a month ago. Never heard from the manager or booking and never received a refund.

2026-05-13 • via Nuitee
L
Livia • solo_traveller • ca
10
Pros:

Comfortable and clean rooms. Excellent customer service and the restaurant offers amazing breakfast

Cons:

Nothing really

2026-05-11 • via Nuitee
L
Laurie Peck • solo_traveller • ca
10
2026-05-06 • via Nuitee
F
Fiona • family_with_children • ca
8
Pros:

Very convenient location and very quiet rooms.

Cons:

Our view was of a concrete wall. For the price of the room, I would have expected a slightly better view.

2026-05-02 • via Nuitee
S
Sandro • family_with_children • ch
9
2026-04-22 • via Nuitee
J
Junior • couple • ca
8
2026-04-19 • via Nuitee
R
Robin • extended_group • ca
10
2026-04-13 • via Nuitee
S
Sujan • family_with_children • ca
9
2026-03-30 • via Nuitee
C
CamTheFamilyMan • extended_group • ca
10
2026-03-29 • via Nuitee