Crowne Plaza Panama Airport by IHG

Hotels
•
IHG
8.4 (4399 reviews)
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660 , Tocumen , PA
507-2-922000

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful and friendly staff
Cons:
Noisy air conditioning
Some cleanliness issues

Categories

Cleanliness
7.21
Mixed reviews, noting issues with dirty floors and maintenance.
Service
9.38
Generally positive feedback on staff and service levels.
Location
9.22
Conveniently located near the airport with easy access.
Room Quality
7.67
Some rooms reported issues with noise and outdated amenities.
Amenities
8.7
Good amenities like pool and shuttle service, with some lacking maintenance.
Value for Money
8.16
Value is seen as reasonable though mentioned issues impact perception.
Food and Beverage
8.21
Food quality is decent, though choices could be better for specific diets.
Overall Experience
8.68
Overall good experience, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Experience the perfect blend of comfort and convenience at Crowne Plaza Panama Airport by IHG, ideally located just moments from Tocumen International Airport.

Recreational Opportunities
Unwind in our inviting outdoor pool or maintain your fitness regimen at our 24-hour fitness center. Enjoy a refreshing atmosphere that ensures relaxation and wellness for all guests.

Culinary Delights
Savor international cuisine at The Gate Restaurant or indulge in 24-hour room service to enjoy your favorite meals in the comfort of your room. Our buffet breakfast is the perfect start to your day, available daily from 6 AM to 10:30 AM.

Event and Business Facilities
With 5,295 square feet of flexible event space and a fully-equipped business center, we cater to both corporate and social gatherings, making every occasion memorable.

Experience unrivaled hospitality and book your stay today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 4399 reviews
Cleanliness: 7.21
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
E
Elena • couple • us
8
2026-05-02 • via Nuitee
P
Peabo • solo_traveller • us
10
2026-05-02 • via Nuitee
S
Sophia • solo_traveller • bs
5
Short. I would only stay here for one night as it’s close to the airport
Pros:

Location very close to the airport and staff are great

Cons:

The rooms is dated and bathrooms was not cleaned properly. Hair was in the bathroom and grout needs changing and shower head needs to be replaced. The bed was comfortable but could hear the elevator all night.

2026-05-02 • via Nuitee
N
neressa • solo_traveller • us
5
It’s not good.
Pros:

Proximity to the airport

Cons:

Staffs not responsive to email. I asked for early check in. One day before arrival. No response. Had to wait 3h to get a room when I got there.

2026-05-01 • via Nuitee
B
Brina • solo_traveller • us
9
Clean, distinguished facility with lovely staff
Pros:

Lovely facility. Good value for the money. In the United States this would have been a $300 room

Cons:

As I only stayed 7:00 p.m. to 11:00 a.m., I didn't have any time to find any flaws

2026-04-30 • via Nuitee
K
Kong • solo_traveller • gt
8
agridulce
Pros:

Cama lo maximo, excelente servicio por parte del personal, de transporte, de restaurante impecable

Cons:

sigo esperando que me devuelvan el cargo de reserva de mi tarjeta por que pague en efectivo. Me dijeron no se preocupe ahora lo hacemos y no tengo ni la factura del servicio en mi correo ni el reintegro. Como podemos arreglar esto por que no me parece correcto.

2026-04-30 • via Nuitee
R
Revolino • family_with_children • us
7
2026-04-30 • via Nuitee
N
Natalia Stefanie • solo_traveller • br
10
Pros:

Excelente hotel, em frente ao aeroporto, café da manhã e jantar incríveis, muitas opções. Área de lazer muito limpa e bonita, academia completa.

Cons:

Gostei de tudo.

2026-04-30 • via Nuitee
S
sergio el negro • family_with_children • ve
8
Transito Excelente
Pros:

La ubicación de Hotel para viajeros que van de transito es excelente

2026-04-30 • via Nuitee
A
Amanda • couple • fr
8
2026-04-29 • via Nuitee
M
MIASARAH • couple • us
6
Hotel Near the Airport for Easy Day-of Travel
Pros:

Located right near the international airport AND there is a free shuttle on the hour every hour.

Cons:

I think our floor had previously flooded because there was a terrible mildewy/musty smell and there were fans situated everywhere. It was bad! Not sure why the didn't think to move all occupants to a different floor.

2026-04-29 • via Nuitee
B
Barrett • couple • us
10
The perfect location to stay for a short visit in Panama City, Panama
Pros:

The property was well located from the airport with an efficient free shuttle service. Once at the hotel, the lobby was warm and welcoming as were the front desk staff. Rooms were spacious, quiet and comfortable. Food in the restaurant was great and the breakfast offered broad options with tasty choices.

Cons:

Nothing at all as it was a great place through and through.

2026-04-28 • via Nuitee
M
Miguel • solo_traveller • do
9
2026-04-28 • via Nuitee
L
Lima • couple • us
10
Foi rápida e gostaria de mais tempo para curtir
Pros:

Muito bom

Cons:

Falta de geladeira

2026-04-28 • via Nuitee
M
mary • couple • us
8
A charge of almost $40 for early check-in boo
Pros:

The included breakfast was some of the best I’ve ever had. The staff was very nice. There was a big pool a good shower. It was very close to the airport.

Cons:

There was a charge of almost $40 for early check-in at 11 AM and that really influenced my opinion of the hotel. Some of the food offerings were very expensive and overpriced. There were no streaming services available on the TV and the bathroom grout was really dirty and gave the impression of not being very clean. The hallway and the furniture were in need of upgrading.

2026-04-28 • via Nuitee
R
Ricardo Santana • family_with_children • br
4
Pros:

Nada

Cons:

Tudo

2026-04-27 • via Nuitee
K
Karola • family_with_children • co
10
Pros:

todo

Cons:

no hubo

2026-04-27 • via Nuitee
C
Chantal • family_with_children • nl
7
2026-04-27 • via Nuitee
I
Igor • couple • us
9
Great rest location if you have to catch a flight the next day
Pros:

Breakfast and dinner options were satisfactory but not overwhelming

2026-04-27 • via Nuitee
F
Fabiola • couple • ie
10
Great location at the airport
Pros:

Close to the airport, great staff, food and confortable for an early flight

Cons:

The air conditioning seemed to be on and off all the time

2026-04-26 • via Nuitee