Crowne Plaza Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (5058 reviews)
Domingo Diaz Avenue, Tocumen , Tocumen , PA

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Proximity to the airport
Free airport shuttle
Comfortable beds and good bathrooms
Excellent/complete breakfast
Friendly and helpful staff (notably shuttle driver Marvin)
Large pool and good gym
In-room coffee machine
Cons:
Perceived high price / poor value for money
No minibar in some rooms
Noisy air-conditioning in at least one room (sleep disruption)
Shuttle only runs hourly (can be inconvenient)
Inconsistent pool cleanliness
No visible room-service menu in some rooms
Minor food quality issue noted (ham)

Categories

Cleanliness
7.5
Mostly praised as very clean on arrival and well-kept rooms; isolated reports of a neglected bathroom and a pool needing better maintenance.
Service
8.5
Staff and shuttle driver (notably Marvin) repeatedly described as friendly, helpful and attentive; free airport transfer praised as useful and punctual, though shuttle frequency can be hourly.
Location
9
Excellent for transit passengers: consistently highlighted proximity to the airport and convenience for short overnight stays.
Room Quality
8
Rooms generally described as comfortable with good beds, nice bathrooms and in-room coffee machines; some guests reported noisy air-conditioning and missing minibar in some rooms.
Amenities
8
Good set of amenities (large pool, well-equipped gym, free 24h airport transfer, in-room coffee); occasional issues noted (pool cleanliness, absent minibar, no visible room-service menu).
Value for Money
6.5
Multiple guests commented that the price felt high for the area; perceived as overpriced despite positives for a one-night transit stay.
Food and Beverage
8.5
Breakfast described as excellent and complete with good coffee; minor comments on food specifics (e.g., ham quality) and a well-regarded restaurant by some guests.
Overall Experience
8
Generally positive overall for short/overnight stays thanks to location, service and comfort; a few notable negative experiences (noise, maintenance) tempered perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:19

Property Description

Convenient Location & Shuttle Service
Crowne Plaza Airport is ideally situated just 200 meters from Tocumen International Airport, offering a free shuttle service for added convenience.

Comfortable Rooms with Amenities
Relax in spacious rooms with a cozy seating area and enjoy in-room entertainment with a TV. The rooms are equipped with a coffee machine for your convenience.

On-Site Bar & Dining
Unwind and socialize at the on-site bar where guests can enjoy a variety of snacks and beverages.

Experience comfort and convenience at Crowne Plaza Airport. Book now for a delightful stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8
Based on 5058 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
V
Vina Castro • solo_traveller • co
10
2026-10-14 • via Nuitee
I
Isabella • solo_traveller • gb
5
Pros:

Quick and easy with the airport shuttle

Cons:

Room was overpriced and had a damp feel to it would not stay here again

2026-10-14 • via Nuitee
C
Constance • solo_traveller • us
8
Pros:

Always a nice place to stay before flying

Cons:

Nothing

2026-10-13 • via Nuitee
C
claudio javier • solo_traveller • ar
5
Pros:

Pileta

Cons:

Precio calidad, habitaciones muy basicas, sin caja fuerte ni heladerita. Colchones viejos

2026-10-13 • via Nuitee
A
Ana • family_with_children • mx
10
Pros:

Esta muy cerca del aeropuerto y hay shuttle. La piscina es grande y cómoda.

2026-10-13 • via Nuitee
K
Kent L Faber Jr. • solo_traveller • bz
8
2026-10-12 • via Nuitee
E
Emmanuel • solo_traveller • pr
10
Estadía
Pros:

Todo muy limpio, el cuarto súper cómodo.

Cons:

Cafetera no funcionó

2026-10-12 • via Nuitee
D
David • solo_traveller • cr
9
Muy cerca y con servicio de transporte al aeropuerto
Pros:

Muy cerca del hotel y el servicio de transporte es un gran beneficio

2026-10-12 • via Nuitee
G
Guisella • solo_traveller • us
8
Perfect location near the airport for overnight
Pros:

The room was a good size, clean, king size bed. The staff were friendly and helpful with my short stay. The breakfast was kind of expensive $25 for buffet breakfast.
The shuttle was on time to pick us up and drop us at the airport.

Cons:

I have to take an Uber because I have to wait for the shuttle for another 45 mins at 10 pm.
I sent several messages to the property to ask for questions regarding my stay and no one reply even though I wrote in perfect Spanish.

2026-10-12 • via Nuitee
N
Néstor • extended_group • co
10
Pros:

En un momento tan crítico como el terremoto, todo el equipo del hotel se mostró: profesional, muy humano, solidario y nos acogieron como en casa. Muy bien, felicitaciones y agradecimiento eterno….

2026-10-11 • via Nuitee
J
Jose Rafael • couple • ve
5
Viaje a Panamá
Pros:

Su ubicación muy cerca al aeropuerto

Cons:

Los precios de la comida son exagerados

2026-10-11 • via Nuitee
M
Mariana • couple • pe
8
Pros:

La piscina

Cons:

Todo bien

2026-10-10 • via Nuitee
A
ANGELICA • solo_traveller • ve
10
2026-10-10 • via Nuitee
J
James • couple • cl
8
2026-10-09 • via Nuitee
D
Dana • solo_traveller • us
9
Pros:

Location was very close to the airport.

2026-10-09 • via Nuitee
D
Dulcie • solo_traveller • sr
7
Pros:

room and breakfast

Cons:

is was just one night, I came in the night and left early in the morning, so I can't tell

2026-10-09 • via Nuitee
C
Claude • solo_traveller • fr
9
2026-10-09 • via Nuitee
M
Milton • family_with_children • ca
8
Correct
Pros:

Confort

2026-10-09 • via Nuitee
F
Felesha • couple • jm
8
2026-10-09 • via Nuitee
S
Samantha • couple • mx
9
Pros:

The hotel was very convenient to get to from the airport and it has beautiful grounds while we were staying there for just one night. It was also very convenient to have the hotel on site to eat dinner and breakfast the following morning before going to explore Panama.

Cons:

The room was a little outdated. Our view was not very nice, but the downstairs facilities are lovely.

2026-10-08 • via Nuitee