Crowne Plaza Panama Airport by IHG

Hotels
•
IHG
8.4 (4399 reviews)
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660 , Tocumen , PA
507-2-922000

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful and friendly staff
Cons:
Noisy air conditioning
Some cleanliness issues

Categories

Cleanliness
7.21
Mixed reviews, noting issues with dirty floors and maintenance.
Service
9.38
Generally positive feedback on staff and service levels.
Location
9.22
Conveniently located near the airport with easy access.
Room Quality
7.67
Some rooms reported issues with noise and outdated amenities.
Amenities
8.7
Good amenities like pool and shuttle service, with some lacking maintenance.
Value for Money
8.16
Value is seen as reasonable though mentioned issues impact perception.
Food and Beverage
8.21
Food quality is decent, though choices could be better for specific diets.
Overall Experience
8.68
Overall good experience, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Experience the perfect blend of comfort and convenience at Crowne Plaza Panama Airport by IHG, ideally located just moments from Tocumen International Airport.

Recreational Opportunities
Unwind in our inviting outdoor pool or maintain your fitness regimen at our 24-hour fitness center. Enjoy a refreshing atmosphere that ensures relaxation and wellness for all guests.

Culinary Delights
Savor international cuisine at The Gate Restaurant or indulge in 24-hour room service to enjoy your favorite meals in the comfort of your room. Our buffet breakfast is the perfect start to your day, available daily from 6 AM to 10:30 AM.

Event and Business Facilities
With 5,295 square feet of flexible event space and a fully-equipped business center, we cater to both corporate and social gatherings, making every occasion memorable.

Experience unrivaled hospitality and book your stay today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 4399 reviews
Cleanliness: 7.21
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
A
Alvaro • solo_traveller • gb
10
Buena opcion para estar en un hotel cerca del Aeropuerto.
Pros:

Convenientemente ubicado cerca del Aeropuerto (10 minutos). Tiene servicio de shuttle bus, hasta las 10:00 pm. Cuarto son amplios, restaurantes con excelente menu. La piscina es amplia y de buen tamaño. El servicio de desauno es muy completo.

Cons:

El servicio de shuttle bus es hata 10:00 pm. Despues tienes que llamar para que te vayan a buscar. En mi caso no me atendieron el telefono ni el whatsapp. Asi que tuve que tomar un taxi desde el aeropuerto hasta el hotel

2026-03-21 • via Nuitee
P
Pauli • family_with_children • us
5
Not very nice- but good if you need to get to the airport for a next day early flight.
Pros:

Not very clean rooms.

Cons:

Location near the airport.

2026-03-21 • via Nuitee
G
GABRIEL JAIME • solo_traveller • co
9
2026-03-20 • via Nuitee
P
Patrik • solo_traveller • ch
6
2026-03-20 • via Nuitee
C
Cristian • family_with_children • ar
8
Escala con familia, practica y eficiente.
Pros:

El servicio de traslado
La ubicación próxima al aeropuerto, hicimos una escala ahi.
La practicidad de bajar del avion y estar en el hotel en minutos.
La piscina y el desayuno.
La limpieza y mantenimiento de las instalaciones.

Cons:

El checkin es lento, poco personal en general para atencion a huespedes, misma situacion para la compra de productos ahi en la linea de atencion al publico.
El servicio de traslado es bueno, pero no tiene una clara demarcación. Sería util un letrero o una ubicacion exacta por medios digitales, fuera del aeropuerto hay mucho movimiento y sería ideal para uno sentirse seguro contar con mas precision.

2026-03-20 • via Nuitee
S
Sander • solo_traveller • nl
7
2026-03-20 • via Nuitee
S
Semaschuk • solo_traveller • ca
10
Pros:

The front desk staff were extremely helpful in getting us to our next destination. Many thanks to the Manager and Jorge for finding our shuttle and making us feel at ease!

2026-03-19 • via Nuitee
R
Rosi y Seba • couple • uy
10
Muy buen hotel cerca del aeropuerto
Pros:

Personal muy amable, limpieza excelente. Buena ubicación cerca del aeropuerto.

2026-03-19 • via Nuitee
I
Ivett • couple • pa
10
👍🏻
Pros:

Instalaciones súper

2026-03-19 • via Nuitee
E
Esther • solo_traveller • mx
10
Comfortable stay
Pros:

The room was very spacious and clean. The bed was very comfortable and the shower was great. The staff in the hotel was extremely friendly and helpful. I also had dinner in the onsite restaurant which was super convenient. It is a great option is you have long wait in between flights, but it also offers everything you need for a longer stay.

Cons:

It was not possible to change the temperature for the AC. It would have been nice to be able to regulate this myself. I also did not have a room service menu in the room which would have been convenient.

2026-03-19 • via Nuitee
E
Evelyn • extended_group • us
10
2026-03-19 • via Nuitee
B
bruno • solo_traveller • gp
8
Idéal pour la proximité de l aéroport
Pros:

Bien situé par rapport a l aéroport

Cons:

La climatisation vieillissante

2026-03-19 • via Nuitee
F
francisco • family_with_children • ve
5
Cons:

El personal de recepcion

2026-03-18 • via Nuitee
R
romero • family_with_children • ec
8
Pros:

Me gustó mucho la atención y la habitación lo limpia q estaba

Cons:

El buffet

2026-03-18 • via Nuitee
S
samaria • solo_traveller • us
8
Pros:

El desayuno muy bueno

2026-03-18 • via Nuitee
J
Jeremy • solo_traveller • bb
2
Pros:

Already said what I thought

Cons:

Already told you what I didn't like

2026-03-17 • via Nuitee
E
Emilson • family_with_children • pa
10
2026-03-17 • via Nuitee
E
Erman • couple • tr
7
2026-03-16 • via Nuitee
E
Emmanuel • solo_traveller • be
7
convemient but expensive
Pros:

location close to airport

Cons:

Breakfast. Hotel a bit rund down. Expensive for Panama

2026-03-16 • via Nuitee
K
Kevin • couple • us
1
2026-03-16 • via Nuitee