Crowne Plaza Panama Airport by IHG

Hotels
•
IHG
8.4 (4399 reviews)
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660 , Tocumen , PA
507-2-922000

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful and friendly staff
Cons:
Noisy air conditioning
Some cleanliness issues

Categories

Cleanliness
7.21
Mixed reviews, noting issues with dirty floors and maintenance.
Service
9.38
Generally positive feedback on staff and service levels.
Location
9.22
Conveniently located near the airport with easy access.
Room Quality
7.67
Some rooms reported issues with noise and outdated amenities.
Amenities
8.7
Good amenities like pool and shuttle service, with some lacking maintenance.
Value for Money
8.16
Value is seen as reasonable though mentioned issues impact perception.
Food and Beverage
8.21
Food quality is decent, though choices could be better for specific diets.
Overall Experience
8.68
Overall good experience, with a few significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Experience the perfect blend of comfort and convenience at Crowne Plaza Panama Airport by IHG, ideally located just moments from Tocumen International Airport.

Recreational Opportunities
Unwind in our inviting outdoor pool or maintain your fitness regimen at our 24-hour fitness center. Enjoy a refreshing atmosphere that ensures relaxation and wellness for all guests.

Culinary Delights
Savor international cuisine at The Gate Restaurant or indulge in 24-hour room service to enjoy your favorite meals in the comfort of your room. Our buffet breakfast is the perfect start to your day, available daily from 6 AM to 10:30 AM.

Event and Business Facilities
With 5,295 square feet of flexible event space and a fully-equipped business center, we cater to both corporate and social gatherings, making every occasion memorable.

Experience unrivaled hospitality and book your stay today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 4399 reviews
Cleanliness: 7.21
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
S
Susan • family_with_children • pa
7
Pros:

La cercanía al ITSE aunque la verdad es que perdí el tiempo que me estaba ahorrando en check out lentísimo.

Cons:

El proceso de checkout re lentooo.

2026-04-04 • via Nuitee
M
Myers • solo_traveller • bz
7
It was okay. I would stay again
Pros:

Airport is close by and very convenient

Cons:

I would say it is a bit overpriced. The language barrier was a bit inconvenient

2026-04-04 • via Nuitee
E
Elicivaldo • solo_traveller • br
8
2026-04-04 • via Nuitee
D
Dario • family_with_children • ar
9
Muy buen hotel de cercanía a Aeropuerto
Pros:

Limpieza. Confort. Ubicación cercana al Aeropuerto. Buen desayuno y restaurant. Puntual transfer a cada hora desde y hacia Tocumen. Habitaciones amplias. Buena cama y ducha.

Cons:

Nada en particular. Es simple pero muy adecuado. Es un hotel de cercanía de Aeropuerto y cumple su finalidad.

2026-04-04 • via Nuitee
J
Jorge Elias • couple • es
8
2026-04-04 • via Nuitee
M
Michael • solo_traveller • jm
8
2026-04-03 • via Nuitee
I
Ingo • couple • de
8
2026-04-03 • via Nuitee
B
bain • solo_traveller • bs
5
Pros:

Distance to airport

Cons:

Room was not properly cleaned. Shower door did not open properly

2026-04-02 • via Nuitee
R
Rita • couple • us
7
Pros:

Great location by the airport.
Beautiful pool! However, it doesn't open until 9am??? It was 80F at 7am and we needed to leave early.

The big bellman was the friendliest person in the place. Not everyone smiled and made you feel welcomed.
The shuttle was on time and very professional.....amazingly strong guy~

Cons:

Coffee maker in room was exhausting to use......too difficult.
You're limited to food options.

2026-04-02 • via Nuitee
S
Serenay • solo_traveller • ch
10
Pros:

Great location - near the airport.

2026-04-02 • via Nuitee
L
Luma • couple • br
10
2026-04-01 • via Nuitee
J
Joaco • family_with_children • sv
2
Pros:

La ubicacion

Cons:

Yo reserve una habitacion para dos personas con 2 camas, al subir a la habitacion solo era una cama , yo iba con mi hijo varon que es un adulto y nos toco compartir la misma cama, para ser un hotel de cadena esa fue una gran falta por parte de ellos y deja mucho que decir del cumplimiento del contrato que se hace por la habitacion y sus requisitos, fue un abuso por parte del hotel

2026-04-01 • via Nuitee
J
joao luis • family_with_children • ve
8
Pros:

Todo bien excelente traslado puntual

2026-03-31 • via Nuitee
F
flavia • family_with_children • br
6
Custo benefício ruim.
Pros:

Café da manhã bom e piscina boa.

Cons:

Reservei 2 camas, qd cheguei no qt era uma cama de casal, voltei a recepção e queriam cobrar cama extra , mostrei minha reserva com 2 camas, então colocaram cama extra horrível e não tinha lençol para cobrir.
Descarga do banheiro não funcionava bem.
Hotel custo benefício muito ruim!

2026-03-31 • via Nuitee
R
Radu • couple • ca
6
2026-03-30 • via Nuitee
G
Giovanni • solo_traveller • ve
8
Pros:

La habitacion grande y luminosa, la ducha.

Cons:

Lentitud extrema para el chekin. Esa situacion se repite en casi todos los hoteles de Panama. Proceso de registro muy lento, burocratico, papeleos, similar a una oficina publica.. Por otra parte el trasporte desde y hacia el aeropuerto es ahora cada hora, mientras que antes era cada media hora.

2026-03-30 • via Nuitee
A
Amandla • solo_traveller • fr
8
2026-03-30 • via Nuitee
M
Maria • family_with_children • ca
7
Confortable and close to airport but the inconvenience of the hand soap and shower gel
Pros:

The staff was friendly and restaurant open until late

Cons:

The handsoap container in the washroom was broken and soap did not come out of it. Gel container in shower was empty. There was mold in the shower

2026-03-30 • via Nuitee
K
Karel • extended_group • ch
8
2026-03-30 • via Nuitee
A
Adrian • family_with_children • de
9
2026-03-29 • via Nuitee