Royal Pines Hotel Urawa

Hotels
•
Solare Hotels and Resorts
8.4 (1511 reviews)
Nakamachi 2-5-1 , Saitama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Attentive staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues in bathrooms
Lack of laundry facilities

Categories

Cleanliness
7.56
Some reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
9.03
Staff were consistently noted for their attentiveness and friendly service.
Location
8.87
Convenient location near transport and shops, making it easy to get around.
Room Quality
8.52
Rooms are spacious with great views, but some mentioned minor cleanliness issues.
Amenities
7.55
Some amenities were lacking like laundry facilities, which affected the score.
Value for Money
8.21
Pricing is reasonable for the quality, though smoking room concerns were noted.
Food and Beverage
9.06
Breakfast and dining options received high praise for quality and variety.
Overall Experience
8.43
Overall positive experiences with some minor issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 15:19

Property Description

Luxurious Dining Options

Indulge in a culinary journey at The Royal Pines Hotel Urawa with its 8 restaurants, offering a variety of cuisines from Japanese to French. Don't miss out on the freshly baked pastries at La Mora bakery or the original cocktails at the Top Lounge.

Convenient Location and Amenities

Located just a 5-minute walk from Urawa Station, our hotel offers easy access to JR Tokyo and Ikebukuro train stations. Enjoy the convenience of a 24-hour reception, free WiFi, and on-site hairdressing salon.

Comfortable Accommodation

Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and safe. Unwind in the en suite bathroom with a bathtub and airweave mattresses for a restful sleep.

Experience luxury and convenience at The Royal Pines Hotel Urawa. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.4
Based on 1511 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.87
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.21
Food and Beverage: 9.06
Overall Experience: 8.43
Y
yukiko • couple • jp
10
2026-07-18 • via Nuitee
M
Misato • family_with_children • in
5
残念
Pros:

受付の方の対応が素敵です。

Cons:

とにかく古いです、風呂場の溝なんてカビだらけ。引っ越しの為長めの滞在でしたが、新都心のメトロポリタンにすればよかったと思いました。駅からも遠いし、朝食のビュッフェも普通、部屋には紅茶もない、コーヒーもインスタントのスティックの粉しかない。シーツも交換していない日があったりと、不満しかない滞在でした。
エキストラベッドもソファベッドだから仕方ないかもしれないけど形が反ってておかしくて体は痛いし、寝返り打つたびギシギシ音が鳴りました。

2026-07-17 • via Nuitee
C
CHAO WEI • couple • tw
10
飯店地點離車站，購物和用餐地點都方便
Pros:

Location

Cons:

舊式水龍頭

2026-07-15 • via Nuitee
T
toru • couple • jp
9
2026-07-13 • via Nuitee
T
toru • couple • jp
9
2026-07-13 • via Nuitee
K
Kazuhiro • couple • jp
8
2026-07-07 • via Nuitee
M
Marla • couple • it
10
2026-06-28 • via Nuitee
M
Marla • solo_traveller • it
10
2026-06-28 • via Nuitee
K
Kihei • solo_traveller • jp
9
2026-06-25 • via Nuitee
C
Cristina_E_T • extended_group • ro
9
We would recommend the twin room and facilities, we are not sure if all rooms meet the same standard
Pros:

We enjoyed the stay during this booking. The twin non-smoking room was clean, nicely smelling, as large as expected, high quality amenities and breakfast. The staff was helpful. The hotel is located in an easily accesible area, 5-10 min walk from Urawa train station, with a lot of shops and restaurants nearby.

Cons:

The suggestions we are making regard 2 double rooms we had the opportunity to see before the twin room. We has a separate booking before this one, which was made from the hotel page, for the night before this booking. The first double room at 9th floor was smelling very bad like cigarette even if it was a non-smoking room. It had stains on the carpet and the furniture looked very out-dated and not in good shape. We could not stay there (as I started sneezing very bad). The staff was nice and moved us into a double room at 10th floor. Again, the smell was not good, but at least I was not sneezing anymore. The room looked quite outdated. Both rooms were clean.
We had little hope for what was next for 5 nights, but the twin room was very good and we would return there.
So, the lower grade for the facilities is given because we have visited 2 rooms to which we would not return.

2026-06-16 • via Nuitee
N
NORIKO • solo_traveller • jp
2
2026-06-07 • via Nuitee
M
morishita • solo_traveller • jp
10
2026-06-06 • via Nuitee
サクラちゃん • solo_traveller • jp
8
Pros:

予約した部屋より広い部屋にしてくれました。

2026-05-25 • via Nuitee
M
Machiko • solo_traveller • us
6
Pros:

Limousine bus leaves from this hotel
That was really convenient for me
I like large spaces for lobby

Cons:

I had two suitcases but no one offer to help me carry it to my room
Not so friendly

2026-05-24 • via Nuitee
L
Linden • solo_traveller • au
8
Great central Urawa location
Pros:

Great central Urawa location. Easy walk to the station. Lovely staff and super clean. Room temperature was good and AC was quiet which made for a good night's sleep.

Cons:

Pillows were strangely thin but we asked for higher ones and they came straight away.

2026-05-24 • via Nuitee
サクラちゃん • solo_traveller • jp
8
好きなホテル
Pros:

部屋からの景色が良いです!

2026-05-24 • via Nuitee
D
Duncan • solo_traveller • nz
7
Pleasant stay, easy to get to, spacious rooms.
Pros:

Location. Clean. Excellent lobby

Cons:

Rooms dated. Bed was very average and old.

2026-05-22 • via Nuitee
M
Misaki • couple • jp
10
2026-05-20 • via Nuitee
J
james • couple • us
4
2026-05-14 • via Nuitee
Y
Yuka • solo_traveller • jp
7
2026-05-12 • via Nuitee