My Hotel @ Sentral

Hotels
7.4 (151 reviews)
No. 1, Jalan Tun Sambanathan 4, Brickfields , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Kind staff
Good location
Affordable
Cons:
Difficult parking
Room condition issues
Noise

Categories

Cleanliness
7.61
The room was always sparkling clean when I came back.
Service
8.38
Staff are helpful, cheerful and super nice.
Location
8.12
Best location, all places are nearby.
Room Quality
7.07
Room condition could be better; TV channel is non-existent.
Amenities
7
Standard quality for this hotel tier.
Value for Money
7.06
Affordable price; I will miss them.
Food and Beverage
7.01
Standard quality for this hotel tier.
Overall Experience
6.98
Good stay with kind and warm staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Convenient Location
Comfortable Accommodation
On-Site Restaurant

Escape to My Hotel @ Sentral for a delightful stay in Kuala Lumpur. Enjoy the convenience of a 24-hour front desk, tour assistance, and complimentary parking. Indulge in delicious meals at the on-site restaurant. Unwind in comfortable rooms with modern amenities. Book now for a memorable experience at My Hotel @ Sentral.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 151 reviews
Cleanliness: 7.61
Service: 8.38
Location: 8.12
Room Quality: 7.07
Amenities: 7
Value for Money: 7.06
Food and Beverage: 7.01
Overall Experience: 6.98
H
Hayatul Saadah couple my
10
2026-02-28 via Nuitee
C
Chow solo_traveller sg
4
Cons:

Room condition. TV channel is non existent

2026-01-19 via Nuitee
H
Hossain solo_traveller bd
7
2025-12-03 via Nuitee
K
Knut couple de
9
2025-11-20 via Nuitee
K
kasi family_with_children in
7
2025-09-14 via Nuitee
F
Faris couple my
8
Good
Cons:

Parking susah dapat. Nak senang parking berbayat di YMCA. Sebelah saja. 1 malam dlm rm10

2025-08-12 via Nuitee
M
mdsV3868VO Friends getaway
6
I am agree to tour
Pros:

Actually I don't use trip up. A am an business.
Resistance Level: প্রায় 3412.18 এর কাছাকাছি একটি আগের রেসিস্ট্যান্স লেভেল স্পর্শ করতে যাচ্ছে।

Resistance Level: প্রায় 3412.18 এর কাছাকাছি একটি আগের রেসিস্ট্যান্স লেভেল স্পর্শ করতে যাচ্ছে।

2025-07-24 via Tripadvisor
I
Ikke family_with_children id
10
2025-07-09 via Nuitee
1
164vyd Solo travel
10
Amazing experience
Pros:

The room is so clean and comfortable. All of the staff are amazing especially Sharvieen, Naif, Nathan. They are always helpful, cheerful and super nice.

2025-06-24 via Tripadvisor
W
W7235BEmc Solo travel
10
Great stay
Pros:

Room is clean and staff are nice. Thank you for my stay during my first month in Malaysia. I will tell my boss to book the same next time

2025-06-20 via Tripadvisor
2
25yh Solo travel
10
Kind staff
Pros:

Kind staff Naif Swathi Sharvieen. They are so nice. And best location. I definitely recommend. Also affordable price. I will miss them. 😢

2025-06-14 via Tripadvisor
4
464subas Solo travel
10
Best hotel ever
Pros:

Hotel is very comfortable for me because all places are near by this hotel only… the staff all very friendly and nicer. I love it and next time I stay here

2025-06-13 via Tripadvisor
E
Escape51063369860 Solo travel
10
A pleasant home stay away from home
Pros:

Excellent customer service. I was Always greated cheerfully at the reception by either Nathan, Naif, Swathi,Pretesh or Lavanya. My room was always sparkling clean when I came back and smelt heavenly thanks to Anjana from housekeeping. It was a good stay with kind and warm staff always ready and willing to help. I would come back!

2025-06-13 via Tripadvisor
J
Joseph solo traveller my
6
Pleasant
Cons:

Noise

2025-06-11 via Nuitee
C
Cruiser06162117584 Solo travel my
10
Luxury on a budget
Pros:

I enjoyed my stay, from the friendly greetings in the lobby from Naif and Swathi after a long day out, not forgetting how helpful the entire team was. They provided clean bedsheets and water to make sure I was well hydrated. The shower was also another delightful highlight. If you are looking for a place to rest after a busy day site seeing or couped up in the office, MY Hotel made it possible.

2025-06-08 via Tripadvisor
D
DayTrip29721804143 Business
8
An amazing experience at My Hotel. Amazing 2 weeks. Made me feel so comfortable especially for someone who is visitin KL
Pros:

Beautiful stay at the hotel it was really wonderful time. Also many thanks to Rubel for the Job well done. He is an excellent worker very friendly too. However, please put nice Tvs and channels the tv was so boring. The guys on different shifts at the hotel reception were so amazing too thank you.

2025-06-08 via Tripadvisor
M
melisan133 Business
10
Excellent Customer Service and a lovely stay at my hotel😌
Pros:

Lovely experience. Keep it up to the guys at the reception Naïf and Pretesh they are so kind. They always greet with a smile and interact in a professional manner. They always assist me when ever I need any help. They kindly showed me where my work was when i didn’t know.

2025-06-07 via Tripadvisor
G
Guide04663111530 Business
10
MyHotel
Pros:

British and Nash gave us premium service at myHotel. They even took their time to show us around whilst we were booked there.. ...The rooms are very clean and well taken care off. I highly recommend this hotel for a stay in KL sentral Malaysia.

2025-06-07 via Tripadvisor
O
Odyssey51809266383 Family
10
Best stay
Pros:

Very nice customer service .help what ever need customer service advice to us Ms.Swathi and Ms.Lavania. we will definitely return to stay here on our next visit to Malaysia. Had a great stay. It was worth the price paid as well. Hope to return here.

2025-06-06 via Tripadvisor
4
487munyaradzic Solo travel
10
Exquisite Stay #itFeelsLikeHome
Pros:

Enjoyed the stay and in particular they where three lads quite friendly and assisting me as I was a first time in Kuala, they helped me find my way, good room services. Shout out to Anjian, Prathes and Nathan for top notch customer etiquette. hope their journey continues to shine.

2025-06-06 via Tripadvisor