Best View Hotel Sunway Metro # Near Sunway Medical-Pyramid-Lagoon

Hotels
7.3 (164 reviews)
No. 19, Jalan PJS 11/28, Sunway Metro, Bandar Sunway , Petaling Jaya , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms
Good location
Cons:
Parking difficulties
Noise from neighbors
Mattress quality

Categories

Cleanliness
7.19
The room is very clean, which was appreciated.
Service
8.16
Staff were described as friendly and helpful.
Location
8.2
Conveniently located near Sunway Pyramid and Lagoon.
Room Quality
6.65
Room was comfortable but a bit small.
Amenities
6.68
Basic amenities available, but mattress firmness could be improved.
Value for Money
6.64
Price considered high for the offered services.
Food and Beverage
7.69
No specific feedback was provided, but some positive note on dining arrangements.
Overall Experience
7.16
Overall good stay despite some issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:45

Property Description

Convenient Location
Located just a short distance from popular shopping destinations like Evolve Concept Mall and Mid Valley Megamall.

Comfortable Accommodation
Rooms feature air conditioning, private bathrooms, flat-screen TVs, and cozy bedding for a relaxing stay.

Hotel Amenities
Enjoy services like room service, a 24-hour front desk, and complimentary WiFi during your stay at the non-smoking property.

Experience comfort and convenience at Best View Hotel Bandar Sunway. Book now for an unforgettable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are kindly requested to inform the hotel in advance if they are checking in later than 18:00. Contact details can be found on the booking confirmation. This property is a strictly nonsmoking property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 164 reviews
Cleanliness: 7.19
Service: 8.16
Location: 8.2
Room Quality: 6.65
Amenities: 6.68
Value for Money: 6.64
Food and Beverage: 7.69
Overall Experience: 7.16
H
Hoi • solo_traveller • my
8
2026-07-04 • via Nuitee
C
Chien • solo_traveller • my
7
Nice stay and quiet room with good service
Pros:

Service on counter

Cons:

Room damp

2026-07-04 • via Nuitee
M
MUHAMMAD FAIZZUDIN • extended_group • my
6
2026-07-02 • via Nuitee
A
Albertius Christopher • solo_traveller • id
10
Pros:

The room is clean, staffs warmth and welcoming gesture, location nearby to sunway pyramid mall and many option for meals, from chinese food cafeteria that just few steps away, kedai mamak just a block away and anything else if you love to stroll around

2026-06-20 • via Nuitee
P
Prabu • solo_traveller • id
10
Pros:

Tempatnya strategis, kamar keluarga walaupun ruangnya sangat terbatas tapi bersih, kamar mandinya luas dan terawat

2026-06-20 • via Nuitee
S
Syimir • solo_traveller • my
9
Pros:

Easy access

2026-06-12 • via Nuitee
P
Poh Kiew • couple • my
1
Air cond no cool , pillow no comfortable
2026-06-10 • via Nuitee
M
Mohd Danial Arif • couple • my
8
2026-06-06 • via Nuitee
D
Dik Ing • extended_group • my
3
外面很吵，床单不干净
2026-06-02 • via Nuitee
L
LIM • solo_traveller • my
9
2026-06-01 • via Nuitee
C
Chien • couple • my
7
2026-05-29 • via Nuitee
T
teo • solo_traveller • my
10
2026-05-29 • via Nuitee
J
jen • solo_traveller • us
7
Pros:

Basic but clean; strategic location with many eateries and stores, Sunway Pyramid Mall right beside.

Cons:

Some of the staff are not friendly with flat affect, why????

2026-05-17 • via Nuitee
D
De Xun • couple • my
9
Pros:

员工很有耐心 房间有问题会立刻给我们换 附近就是sunway pyramid 还有便利店 很方便

Cons:

有人吸烟

2026-05-03 • via Nuitee
P
Phyo Htet • family_with_children • au
6
2026-04-23 • via Nuitee
S
Samantha • solo_traveller • my
6
It’s okay for someone who’s in a budget
Pros:

Near to Sunway

Cons:

The hotel messages and mention 1 double bed but when arrive is only 1 single bed so keep an eye on that

2026-04-20 • via Nuitee
H
Hamzah • couple • my
7
Pleasant stay for a short trip
Pros:

Great location near Sunway Pyramid

Cons:

Parking was quite difficult as the hotel only provides 2 parking spots on a first come, first served basis. There is an open paid car park nearby, but it requires a short walk. The mattress (family room) felt like foam with no proper spring support and was uneven, sunken on one side, making it uncomfortable to sleep on and causing back discomfort.

2026-04-15 • via Nuitee
T
TISH • couple • in
9
Pros:

Very good 👍😊😊😊

Cons:

Nothing to say

2026-04-14 • via Nuitee
K
KOK HOE • solo_traveller • my
9
Worth the stay and polite staffs
Pros:

With the price given the condition of the place really worth it.

Cons:

Dont choose the unit near the window as you will hear motor ramming and smell of the restaurant flow into the toom

2026-04-13 • via Nuitee
M
may • extended_group • my
3
Cons:

酒店隔音差走痕太多杂声，外边摩托车吵整夜根本不能睡

2026-03-24 • via Nuitee