Citrus Sukhumvit 11 by Compass Hospitality

Hotels
Compass Hospitality
8.6 (2423 reviews)
26 Sukhumvit Soi 11, Klongtoie-Nue , Wattana , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good value for the area
Cons:
Cleanliness issues noted
Minor room quality concerns

Categories

Cleanliness
8.15
Some concerns about cleanliness of bed linens and towels as mentioned in a review.
Service
9.15
Staff were amazing, polite, and friendly, with multiple reviews praising service.
Location
9.15
Highlighted as excellent with convenient access to restaurants and nearby attractions.
Room Quality
8.15
Issues noted with bed configuration and minor concerns with bathroom size.
Amenities
8.65
Good facilities with some minor complaints regarding specific amenities.
Value for Money
8.15
Mixed reviews on breakfast quality, but overall good value for the location.
Food and Beverage
8.65
Breakfast options were noted as good, despite some requests for more variety.
Overall Experience
8.75
Guests generally enjoyed their stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Convenient Location and Modern Amenities
Citrus Sukhumvit 11 by Compass Hospitality offers a fitness centre and free WiFi, just 500 meters from BTS Nana Skytrain Station. The rooms feature a 32" LCD TV, minibar, and city views.

Delicious Dining Options
Enjoy an international buffet breakfast or all-day set breakfast at no extra cost. Munch, the on-site deli, offers a variety of sandwiches, salads, and pastries made with fresh, local ingredients.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, concierge services, laundry facilities, and free parking. Explore the city with ease using the tour desk or opt for the airport shuttle service for convenience.

Book now and indulge in a memorable stay at Citrus Sukhumvit 11 by Compass Hospitality!

Important information:

Please note that guests booking 5-9 rooms will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.

Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2423 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
Z
Ziauddin extended_group bd
9
2026-07-04 via Nuitee
حميد solo_traveller om
8
Pros:

قربه من المستشفي الامريكي و قربه من شارع العرب

2026-07-04 via Nuitee
J
James Edward Spencer solo_traveller th
10
2026-07-04 via Nuitee
A
al wahaibi couple om
9
2026-07-03 via Nuitee
خالد عوض extended_group om
2
Pros:

مازال حديث والكثير من العرب فيه

Cons:

اولا الموظفين في الاستقبال تعاملهم سيئ جداً
ثانياً الحمامات في الغرف رائحتها كريها جداً
ثالثاً موقع الفندق ليس على الشارع العام في داخل الحواري حيث يصعب الوصول اليه
رابعاً البوفيه لا يوجد به خيارات كثيره والطعام ليش جيداً

2026-07-03 via Nuitee
J
Jessan family_with_children us
10
2026-07-01 via Nuitee
كنعان family_with_children om
8
2026-06-30 via Nuitee
W
Wichuda couple th
8
2026-06-30 via Nuitee
N
NAEF solo_traveller om
8
جيد
Pros:

قريب من الخدمات
مناسب للعرب نوعا ما
قريب من المستشفى الامريكي
قريب من شارع العرب و الخدمات
توفر التكاسي بشكل دائم
النظافة جيده جدا
التكييف ممتاز
الاثاث عصري
النت جيد
الافطار مقبول

Cons:

الممر او الطريق للفندق لو راح تقضيها مشي من السوق و الفندق ممر ضيق و زحمة احيانا بسبب السيارات و المشاه
اغلب سكان الفندق من الجالية محدده الي عاملين ربشة الفتره الاخيره ( جروبات )
الاستقبال يكون مكتض فيهم وعاملين تكتولات وما يخلوك تتكلم مع الاستقبال لو كانو موجودين من كثرة كلامهم و اسئلتهم ع اساس هم ملاك الفندق و اذا شفت واحد منفعل مع الاستقبال انسى موضوعك اذكنت جاي تسفسر من الاستقبال وقضي امورك ورجع بعدين

2026-06-30 via Nuitee
A
Aaron solo_traveller ca
10
Citrus hotels are fantastic
Pros:

Staff was great, rooms are clean,beds were comfortable (hard to find this is Thailand) room was spacious, location is perfectly located for easy access to everything you want. Wifi was fast and efficient.

2026-06-29 via Nuitee
A
Alqahtani solo_traveller sa
10
Great and will definitely come back
Pros:

The Best Hotel
Location, staff, amenities, hygiene, and price are all great.
Will book again whenever I visit Bangkok for sure.

Cons:

Nothing

2026-06-29 via Nuitee
سلمان solo_traveller sa
8
2026-06-29 via Nuitee
D
Dimps solo_traveller in
7
Decent
Pros:

Good arrangement in our room for our anniversary celebration. decent breakfast available. Provided us with umbrella as it was raining

Cons:

The location was a bit off the main road which is good and bad because it took us a lot of walking to get to a cab and to the metro. But its still decent walkable

2026-06-29 via Nuitee
B
Barcena extended_group ar
6
Bastante bien, pero..
Pros:

Casi todo

Cons:

El personal muy poco dispuesto a resolver problemas. Hasta que no nos pusimos firmes nos querían hacer dormir en camas dobles cuando eran twins. Cuando nos pusimos firmes, lo solucionaron enseguida. No se entendía el porqué.

2026-06-29 via Nuitee
W
wichanank2025 Solo travel
10
Fantastic stay !!
Pros:

Great hotel with fantastic service! A special thanks to Aye at the front desk for being so helpful and welcoming. Highly recommended!

2026-06-26 via Tripadvisor
F
FAISAL couple kw
3
تجربة سيئة bad experience
Pros:

The bathroom smell very bad they came two time didnt solve the problem

2026-06-26 via Nuitee
S
sandeep extended_group in
10
Excellent
Pros:

Good breakfast

Cons:

N/A

2026-06-26 via Nuitee
Z
Zoro88 extended_group om
5
Pros:

الموقع لا بأس به ، الموظفين ودودين ومرحبين

Cons:

كثرة السياح الهنود في الفندق أصواتهم مرتفعه مما يتسبب في عدم اريحية المقيمين المعتادين على الهدوء والراحة، بعض السياح الهنود مزعجين حتى مع موظفي الفندق

2026-06-23 via Nuitee
B
Bijuli Devi solo_traveller np
9
Pros:

Everything is excellent. The staff are accommodative & professional. Breakfast is amazing.

2026-06-23 via Nuitee
L
leonid glikin solo_traveller il
7
Pros:

the location is good. it is close to soy 11 and there are many nightlife facilities. it is not on the street so the location is quiet. the only thing is the distance from bts "nana" - when you have luggage, take a tuktuk. other wise you can stride for 10 minutes.

my room was clean and big.

stuff very friendly

Cons:

Regarding the breakfast.
1. the hotel's kitchen is "halal" - no pork.
2. the choice is not rich
3. for me the breakfast was ok but not satisfying

2026-06-22 via Nuitee