Citrus Sukhumvit 11 by Compass Hospitality

Hotels
•
Compass Hospitality
8.6 (2285 reviews)
26 Sukhumvit Soi 11, Klongtoie-Nue , Wattana , Bangkok , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good value for the area
Cons:
Cleanliness issues noted
Minor room quality concerns

Categories

Cleanliness
8.15
Some concerns about cleanliness of bed linens and towels as mentioned in a review.
Service
9.15
Staff were amazing, polite, and friendly, with multiple reviews praising service.
Location
9.15
Highlighted as excellent with convenient access to restaurants and nearby attractions.
Room Quality
8.15
Issues noted with bed configuration and minor concerns with bathroom size.
Amenities
8.65
Good facilities with some minor complaints regarding specific amenities.
Value for Money
8.15
Mixed reviews on breakfast quality, but overall good value for the location.
Food and Beverage
8.65
Breakfast options were noted as good, despite some requests for more variety.
Overall Experience
8.75
Guests generally enjoyed their stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Convenient Location and Modern Amenities
Citrus Sukhumvit 11 by Compass Hospitality offers a fitness centre and free WiFi, just 500 meters from BTS Nana Skytrain Station. The rooms feature a 32" LCD TV, minibar, and city views.

Delicious Dining Options
Enjoy an international buffet breakfast or all-day set breakfast at no extra cost. Munch, the on-site deli, offers a variety of sandwiches, salads, and pastries made with fresh, local ingredients.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, concierge services, laundry facilities, and free parking. Explore the city with ease using the tour desk or opt for the airport shuttle service for convenience.

Book now and indulge in a memorable stay at Citrus Sukhumvit 11 by Compass Hospitality!

Important information:

Please note that guests booking 5-9 rooms will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.

Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2285 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
K
kevin • couple • re
9
2026-03-14 • via Nuitee
K
Kethleen • couple • mu
10
2026-03-14 • via Nuitee
E
Elma • couple • pt
8
2026-03-12 • via Nuitee
E
Explore60705200784 • Friends getaway
10
Great experience stay at CITRUS
Pros:

Very nice, entertaining
AOMMY

2026-03-11 • via Tripadvisor
8
885gurjeets • Friends getaway
10
My stay at Citrus
Pros:

Very very good Aye at the reception is very nice women and very helpful

2026-03-11 • via Tripadvisor
J
jatinm681 • Family
8
Good Hotel, Good Reception Staff - BUT HOUSE CLEAN SERVICE HIGHLY UNSAFE
Pros:

I arrived and stayed at CITRUS in March. The reception staff was very cooperative and helpful. I stayed with my family for 3 days (03 - 06 March). We had a packed schedule with day long city tours and events.

We had an early morning flight on 6th morning, so we quickly packed and checked out early morning. It is only when we came back and checked our bags, we found things missing -
(A) New pair of TShirts,
(B) an 8 pocket trouser, and
(C) US$ 300 from wallet, which was in the briefcase in between the clothes.

All of these were securely packed, zipped-up the brief case, and stood them up.

Unless someone opens the briefcase and finds them, it cannot be taken out. I 100% believe that house clean people have done this theft.

I recommend that anyone staying at CITRUS, while all other staff is very very helpful, dont trust the house clean people, dont keep cash in the room. and always lock your suitcase/breifcase and scroll the numbers.

Dear CITRUS Management - Please note of this complaint, and take necessary action.

2026-03-11 • via Tripadvisor
M
Matt • extended_group • au
7
Quiet little cosy hotel tucked out of the way.
Pros:

Quiet little hotel tucked a few streets back from the main areas. Overall was a good stay and easy to walk to from the train as I did from the airport, only about 10mins.

Cons:

Maybe tucked a little further from the main areas than i would of hoped for but besides that its fine.

2026-03-10 • via Nuitee
W
William • family_with_children • ie
9
Good
Pros:

Nice rooms, large bed, clean

Cons:

A bit loud for the rooms facing the street

2026-03-09 • via Nuitee
N
Nika • couple • si
9
2026-03-09 • via Nuitee
H
Heaven • couple • us
8
Our stay was great. Staff was so friendly and food was amazing!
Pros:

I liked the location and being right in the city.

Cons:

Bolt and Google Maps keep loading the incorrect location and that causes confusion for drivers.

2026-03-09 • via Nuitee
A
Abate • couple • ar
10
Pros:

Excelente. El personal muy amable, la ubicación cerca de muchos restaurantes y lugares de diversión. El desayuno muy variado. La habitación muy confortable. Pudimos realizar el check out mas tarde de lo permitido sin cargo.

2026-03-08 • via Nuitee
A
Agustina • couple • ar
7
2026-03-05 • via Nuitee
D
Daina • extended_group • mz
9
2026-03-04 • via Nuitee
A
Alison • extended_group • au
9
2026-03-01 • via Nuitee
N
Naser • solo_traveller • se
8
2026-02-28 • via Nuitee
D
Daina • extended_group • mz
9
2026-02-27 • via Nuitee
T
Tomasz, • extended_group • pl
8
2026-02-26 • via Nuitee
J
Jose • extended_group • nc
3
2026-02-26 • via Nuitee
S
Shahar • couple • il
9
Pros:

Clean room, very nice stuff.

Cons:

Not as close to public transport as the reviews made it seem, there was no legitimate sidewalk leading to the entrance

2026-02-26 • via Nuitee
C
CHU TING • couple • tw
10
2026-02-25 • via Nuitee