Hotel Villa De Ermua

Hotels
7.5 (1480 reviews)
Avenida Gipuzkoa, 54 , Ermua , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited food options
Room size
Cleanliness issues

Categories

Cleanliness
6.89
Multiple reviews mention cleanliness positively, but some indicate it could be improved.
Service
8.36
Most reviews reflect positively on the staff's friendliness and attentiveness.
Location
8.4
The location was frequently mentioned as being good and convenient.
Room Quality
6.85
Rooms are described as comfortable but small and lacking in some amenities.
Amenities
7.38
Amenities are decent, but some limitations like no restaurant were pointed out.
Value for Money
7.84
Overall, the hotel is seen as a good value for money with some areas needing improvement.
Food and Beverage
6.39
The breakfast offerings received criticism for being limited and not appetizing.
Overall Experience
7.86
General sentiment was positive, though some specific issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Location
Hotel Villa de Ermua is strategically located next to the A8 Motorway, making it an ideal stopover between Bilbao and San Sebastian.

Modern Amenities
The hotel offers bright, air-conditioned rooms with flat-screen TVs, free Wi-Fi, and private bathrooms. Guests can enjoy a daily continental breakfast at the spacious café-bar.

Exploration Opportunities
Surrounded by picturesque countryside, the hotel is a short drive from Bilbao, San Sebastián, and Vitoria. Explore the nearby town of Eibar, with its array of shops and restaurants just under 2 km away.

Book your stay at Hotel Villa de Ermua for a comfortable and convenient experience.

Important information:

The hotel will close its reception desk at 23:00, and the cafeteria will close at 22:00.
Guests checking in after 23:00 are required to collect their key from Kiosko located at the entrance of the propery. Additional instructions will be provided after booking.
Guests arriving after 23:00 are requested to inform the property at least 24 hours prior to their expected arrival time.

Parking access is not included in the price and requires a reservation, must be reserved before 23:00 on the day of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 2 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1480 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 7.86
C
Castro • couple • es
10
Una pasada
Cons:

Me gustó todo en si el trato el personal maravilloso y ante la situación bastante confianza en nosotros a pesar de todo

2026-05-16 • via Nuitee
O
Oihane • solo_traveller • es
9
2026-05-15 • via Nuitee
J
Juliana • family_with_children • es
9
Cons:

La amabilidad de la chica que estaba

2026-05-12 • via Nuitee
S
Silvia de las Nieves • couple • es
9
2026-05-11 • via Nuitee
A
AINHOA BALENTZIAGA • solo_traveller • es
10
2026-05-10 • via Nuitee
L
Lurdes • couple • es
9
2026-05-10 • via Nuitee
B
Boudiab • solo_traveller • fr
5
2026-05-09 • via Nuitee
M
maria • solo_traveller • fr
9
2026-05-09 • via Nuitee
A
Araceli • solo_traveller • es
10
2026-05-08 • via Nuitee
G
Garate • solo_traveller • es
7
Correcto
Pros:

El hotel está correcto., la habitación esta limpia y es amplia. El chico que estaba en recepción el domingo por la noche era muy amable.

Cons:

Una cosa que no me gustó es que en booking indican que tiene parking pero es con un coste adicional de 15€/noche. La chica que estaba en el desayuno era un poco arisca. El desayuno no es muy completo, tienen muy pocas opciones.

2026-05-08 • via Nuitee
R
Rochat • family_with_children • be
8
Bon rapport qualité prix pour une étape dans la région
Pros:

Personnel très accueillant, chambre très propre

Cons:

Rue un peu bruyante

2026-05-07 • via Nuitee
A
Antonio • extended_group • pt
10
2026-05-07 • via Nuitee
A
Aurelio • couple • es
9
Una buena estancia y muy recomendable. Repetiré
Pros:

La comodidad de la cama, la ubicación, la amabilidad del personal, las zapatillas proporcionadas desechables, entre otras cuestiones.

Cons:

Demasiado calor en la habitación y que no funcionase la climatización. Asimismo, la tapadera del baño estaba desencajada y no recuerdo si rota.

2026-05-06 • via Nuitee
A
Aurelio • couple • es
9
Una estancia muy recomendable, que sin duda repetiré en algún momento.
Pros:

, La amabilidad del personal, las zapatillas desechables proporcionadas, entre otras cuestiones.

Cons:

Excesivo calor que había en la habitación, que no funcionaba la climatización, asimismo, estaba desencajada la tapa del váter

2026-05-06 • via Nuitee
G
gonzalo • solo_traveller • es
10
Pros:

Todo 👌 perfecto

Cons:

Esta todo muy 👍 bien

2026-05-05 • via Nuitee
L
Ligia • solo_traveller • es
8
2026-05-05 • via Nuitee
R
Ruben • couple • es
7
2026-05-05 • via Nuitee
L
Leyre • extended_group • es
5
2026-05-05 • via Nuitee
M
MONTAJES BALDEON SL • extended_group • es
10
2026-05-04 • via Nuitee
E
Elena • solo_traveller • es
1
Pesadilla
Pros:

Nada, no volveré nunca,estuve media hora en la calle sin poder entrar al hotel porque no funcionaba la tarjeta(eran las 00.15 h de la noche) , y la recepcionista, a la cual me quejé, en vez de disculparse fue una soberbia y maleducada.... Mujer rubia teñida, a la clientela se la cuida.

Cons:

No me gustó NADA. Era la tercera vez que iba, no volveré nunca más mientras esté esa recepcionista. Sé que mi habitación era individual pero de verdad no vas a dejar pasar a mí hijo un momento a ayudarme a coger una cosa???. No, así no se trata a la clientela. Reservé dos noches, sólo me quedé una, suficiente.Imaginaos como me trató que preferí perder dinero.

2026-05-04 • via Nuitee