Gilson Hotel

Hotels
6.7 (1176 reviews)
11 Anlaby Rd , Hull , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Darts
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
4.76
Reports mention bed bugs and general dirtiness, leading to a low score.
Service
7.23
Some reports mention friendly staff, but others indicate rudeness and issues during check-in.
Location
8.27
Location is central and convenient, with proximity to transportation and amenities.
Room Quality
5.72
Mixed reviews highlight outdated furnishings and uncomfortable bedding.
Amenities
6.75
Facilities available but highly criticized for being outdated and lacking basic comforts.
Value for Money
5.71
Customers express dissatisfaction with high prices relative to quality.
Food and Beverage
7.76
No specific comments on food but location next to eateries implies decent access.
Overall Experience
7.43
Overall feedback indicates a mix of positive and negative, balancing out at the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Central Location and Modern Amenities
The Gilson Hotel in Hull offers a central location with easy access to Hull Railway Station and nearby attractions. Enjoy free WiFi, two vibrant bars, and a well-equipped gym during your stay.

Entertainment and Dining Options
Indulge in a variety of entertainment options at the Humber BT and Sky Sports Bar, including live sports and exciting events. The Humber Arena provides a lively atmosphere with karaoke, live music, and more, ensuring a fun-filled experience for all guests.

Versatile Event Spaces
Whether you're planning a meeting, party, or celebration, the Gilson Hotel has you covered with facilities accommodating up to 200 delegates. Benefit from modern amenities and professional service for a successful event.

Experience the best of Hull at Gilson Hotel. Book now for a memorable stay!

Important information:

The hotel does not have disability accessibility.

Please note that baby cots are only available in family rooms.

Late check-out and early check-in are available upon request.

Please note that all guests including children, need to provide a valid government-issued ID/passport at check-in.

Please note that this accommodations accepts only card payments.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge that will be shared and agreed on during check-in. Damages will be charged to the credit card provided at check-in.

Please be aware that credit/debit card details must match the address provided in order to avoid booking cancellation. Please provide a billing address to the property in advance if this does not match.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.7
Based on 1176 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.76
Overall Experience: 7.43
P
Przemyslaw couple gb
1
2026-03-19 via Nuitee
P
Patryk family_with_children gb
10
2026-03-16 via Nuitee
L
Liam extended_group ie
4
2026-03-11 via Nuitee
J
Jack solo_traveller gb
1
Should’ve given me some sort of refund. Hotel needs closing and refurbishing
Pros:

The location is good for being in the city centre.

Cons:

The hotel is run down. It looks old, it smelt funny. I was shown three separate rooms and each one was run down, tired and the decor was all over the place.

And to top it all off, after refusing to stay there. The hotel didn’t give me my money back for any of the stay.

2026-03-07 via Nuitee
S
Scottie family_with_children gb
5
Pros:

The location was amazing

Cons:

The £100 deposit the bed was creaking every turn

2026-03-07 via Nuitee
D
DebiJW68 Couples
10
Excellent stay as usual 😊
Pros:

Excellent stay again. Spacious room, comfortable bed, powerful shower. The staff are very friendly, helpful and polite. The hotel is central with easy access to the shopping centres, local pubs and restaurants. Have stayed there several times before and will definitely be staying there again.

2026-03-03 via Tripadvisor
W
White family_with_children gb
10
2026-03-01 via Nuitee
W
White family_with_children gb
10
Pros:

Everything i would be staying here again 1000% recommend been here twice id love to stay again

2026-03-01 via Nuitee
A
Asmelash Nuguse couple gb
9
2026-02-28 via Nuitee
N
Nerijus solo_traveller gb
10
2026-02-27 via Nuitee
J
Joshua family_with_children gb
2
Pros:

Was not happy with the stay, the picture was very misleading as the rooms look nice but wasn't the actual room we had. The room was not cleaned, and also having to put £100 deposit when it wasn't mentioned about it and not getting the money back straight away and having to wait for it. Would not reprimand this place to anyone.

Cons:

The place says that it doesn't tolerate loud noise even though the room next to us was slamming doors, the TV was on really loud and the hallway snelt like cat piss. The receptionist was quite rude and was not happy with the stay at all.

2026-02-27 via Nuitee
S
susan family_with_children gb
7
What you'd expect for the price.
Pros:

It was what expected for the price. Kettle in the room.Comfortable & enough space. Handy location for the station & wetherspoons.! Staff helpful & friendly. Allowed us to leave bags in reception before check in. Plenty of hot water for bath/shower

Cons:

No breakfast available.Room a little shabby, .

2026-02-22 via Nuitee
2
207geoffb Couples Torquay, English Riviera, Devon, England
8
Lovely central hotel
Pros:

Hotel is central to Hull. 4 minutes walk from the railway/bus station. Wetherspoons just 4 minutes walk away. Room was clean and fairly well equipped. Bed comfortable, but pillows a bit thin. Shower was hot and powerful. Tea and coffee facilities available. Receptionist very friendly and gave us extra milk

2026-02-19 via Tripadvisor
K
khivah2026 Couples
6
It was good not so bad
Pros:

Location is really good, in the middle of the city. Staff was really friendly and soft spoken. Rooms were neat and clean, atmosphere was nice as well. But there were no body and face washes in the bathroom and there was just one toilet roll.

2026-02-17 via Tripadvisor
G
Gianluca Torina extended_group gb
7
Pros:

Near the city centre, close to bars and places to eat. Easy and simple check in. For a night or 2, it's good

2026-02-14 via Nuitee
G
G solo_traveller gb
5
Cons:

Window broken TV remote missing back lathe amount of space with nothing in the bathroom very rough experience

2026-02-13 via Nuitee
J
Jordan family_with_children gb
7
2026-02-12 via Nuitee
B
Bethany family_with_children gb
1
Pros:

NOTHING

Cons:

Rude service complete scam payed by booking.com and asked us for £200 when we got there as a deposit and because I didnt want to pay it they cancelled the room DO NOT BOOK WITH THUS SCAM HOTEL!!!!
RUINED OUR NEW YEARS EVE

2026-02-11 via Nuitee
L
L1698VOseanl Couples
8
Decent budget hotel
Pros:

Staff on the reception were extremely polite and helpful, specially as a blue badge holder i was allowed to park outside the hotel if/when there was a space.
Yes the prices were cheap and it is a budget hotel but you get a bed to rest your head ,TV and kettle ! The bed mattress and pillows were quite firm BUT I had a brilliant night's sleep!!
My only 2 complaints are that the bathroom sink didn't have a correct size plug and you couldn't turn radiator on to heat the room up as it was rather cold.

2026-02-06 via Tripadvisor
C
ChrisPat2323 Business Alnwick, Northumberland, England
10
Amazing experience start to finish
Pros:

Absolutely amazing from start to finish, my favourite hotel when staying in Hull, the staff could not do enough for me, the junior suite is huge and the jacuzzi is a brilliant touch. Fantastic hotel highly recommend

2026-02-04 via Tripadvisor