Serela Cihampelas by KAGUM Hotels

Hotels
6.8 (93 reviews)
Jl. Cihampelas No. 147 , Bandung , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location - cheap price
Clean and strategic location
Cons:
Bathroom old and dirty
Poor shower water flow
Dirty environment
No AC

Categories

Cleanliness
4.3
Bathroom old and dirty; dirty environment surrounding hotel.
Service
8.3
Standard service quality for this hotel tier.
Location
8.8
Location is convenient and well-priced.
Room Quality
5.3
Shower water flow is very low and room is almost dark.
Amenities
5.3
Lack of air conditioning and poor facilities.
Value for Money
8.3
Cheap price for the location.
Food and Beverage
7.3
No specific mentions about food quality.
Overall Experience
6.8
Experience impacted by cleanliness and facilities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:05

Property Description

Luxurious Rooms with Free WiFi

Experience luxury at Serela Cihampelas by KAGUM Hotels, located just 100 meters from Cihampelas Walk. The lavish rooms offer free WiFi, flat-screen cable TV, and a cozy seating area.

Delectable Dining Options

Indulge in hearty international cuisine at Kookabura Restaurant or enjoy the convenience of 24-hour room service.

Convenience and Relaxation

Benefit from a 24-hour reception, meeting/banquet facilities, and the option for a relaxing massage. The hotel's prime location offers easy access to Tangkuban Perahu and Husein Sastranegara International Airport.

Book now for a luxurious stay at Serela Cihampelas by KAGUM Hotels!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.8
Based on 93 reviews
Cleanliness: 4.3
Service: 8.3
Location: 8.8
Room Quality: 5.3
Amenities: 5.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 6.8
A
Abraham • family_with_children • tl
7
2026-01-19 • via Nuitee
J
Jessica • couple • my
10
terbaik
Pros:

terbaik

2026-01-19 • via Nuitee
N
Nor Haiyati • couple • my
6
Need improvement
Pros:

The toilet dirty n smelly

Cons:

Location

2026-01-17 • via Nuitee
S
saleha • family_with_children • my
9
Nice and value for money.
Pros:

The location is very strategic. Near cafes, shopping mall, street foods, convenient stores and etc.

Cons:

Selection for breakfast is very limited.

2026-01-13 • via Nuitee
N
Nurjadi henry • solo_traveller • id
3
Hotel with bad facilities and mangement
Pros:

Location - cheap price

Cons:

Bathroom old and dirty , shower water flow so little and almost can not taking a bath . Dirty environment surrounding hotel ,
Hotel almost dark and no AC .

2025-10-01 • via Nuitee
M
Mohammad Hassn M • couple • sa
8
2025-09-02 • via Nuitee
E
Esah • family_with_children • id
9
Pros:

Lokasi strategis,bersih,worth it

Cons:

Handuknya hrs peremajaan.warnanya SDH kusam

2025-07-23 • via Nuitee
C
Charisma Idris • family_with_children • id
7
2025-07-08 • via Nuitee
M
Mohd Hisham • family_with_children • my
6
Pros:

Hotel looks very dim at night around the lobby area. Perhaps need upgrading.. water pressure was not that good.. overall it was ok

2025-07-05 • via Nuitee
K
Kamarul • solo traveller • my
7
Good
Pros:

Many shop lots, supermarket and restaurant close to hotel. Staff very helpfull.

Cons:

No soap and shampoo in the toilet. No mini refrigerator. But overall the place is still very convenient and good to stay. Value for money if i want to get 3 stars hotel rate. Need to do or add value for something inside the hotel room.

2025-06-05 • via Nuitee
A
Aswandi • family with young children • bn
4
Disappointing
2025-04-23 • via Nuitee
F
Fiza • family with young children • my
3
Poor
Pros:

Surrounding ok near ciwalk mall

Cons:

Cleanliness not ok. No iron board, shampoo n shower gel not refill, room quite small,

2025-02-10 • via Nuitee
S
Shukor • young couple • my
8
Very good
2025-02-07 • via Nuitee
Y
Yulita • group • sg
7
Good
Cons:

The food not have many variations

2024-12-02 • via Nuitee
A
Adelia • family with young children • id
10
Exceptional
2024-10-07 • via Nuitee
S
Syed • young couple • my
5
Passable
Pros:

Not so clean

Cons:

Room is clean enough

2024-10-02 • via Nuitee
R
Rozani • with friends • my
7
Good for short stay
Pros:

Good location just across ChiWalk Mall and shopping street

Cons:

Small room with dated bedding. Bathroom need improvement with loose toilet seat and noisy ventilation fan.

2024-09-17 • via Nuitee
R
ROZANI • friends
8
Pros:

Room small with dated bedding. Bathroom need improvement. Buffet breakfast only basic. Only 1 lift available.

2024-09-16 • via Nuitee
T
TAKANORI
4
Pros:

停電になり何の対応も無し。

2024-04-16 • via Nuitee
N
Neneng • family with young children • id
5
Passable
Pros:

overall neighboorhood and tourist destination

Cons:

The carpet in my room smells very bad and the blower is noisy.

2024-03-18 • via Nuitee