Courtyard by Marriott Lubbock Downtown/University Area

Hotels
Marriott
8.6 (111 reviews)
308 Ave. V, Lubbock, Texas, 79415 , Lubbock , US

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Clean hotel
Cons:
Food area needs improvement
Older shower and cleanliness issues

Categories

Cleanliness
7.84
Some issues with bathroom cleanliness and maintenance.
Service
9.31
Staff was very kind and helpful during the stay.
Location
8.95
Standard quality for this hotel tier.
Room Quality
8.3
The bathroom shower is older and needs updates.
Amenities
8.83
Good amenities with room for improvement in the food area.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
7.84
Need more help in the food area.
Overall Experience
8.91
Overall a nice stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:45

Property Description

Recreational Amenities: Dive into our outdoor pool or break a sweat at the fitness center to make the most of your stay.
Dining Experience: Indulge in American cuisine at The Bistro with a refreshing drink at the bar/lounge or head to the coffee shop/cafe for a delightful meal.
Event Spaces: Plan your next event effortlessly with our 3800 square feet of conference space and 4 meeting rooms.

Experience the best of Lubbock at Courtyard by Marriott Lubbock Downtown/University Area - book now for a memorable stay!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

8.6
Based on 111 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.95
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.91
N
Nicole
10
Pros:

Staff was very friendly!

2025-10-05 via Nuitee
J
JAMES
8
Pros:

Refrigerator would not keep drinks cold, one light near the microwave not working,

2025-10-01 via Nuitee
A
Ashley
10
Pros:

My stay was very nice just need more help with the food area the bistro doesn’t have enough help. There needs to be 2 people working at all times.

2025-09-28 via Nuitee
S
Stephanie
10
Pros:

We got in the pool But the Hot Tub was cold.

2025-09-26 via Nuitee
R
Raven family
10
Pros:

I arrived in the middle of the night and the staff was very kind and helpful. Hotel was very clean.

2025-08-25 via Nuitee
D
Dominique
6
Hotel Review
Pros:

Bathroom shower is older. Needed additional cleaning in crevices to remove pink and black mildew. The ice machine was rusted on outside. This was not appealing.

2025-08-21 via Nuitee
E
Esmeralda
10
Pros:

All

2025-08-09 via Nuitee
J
Jenny family
10
Pros:

Nice property, very clean.

2025-06-22 via Nuitee
D
Denise
10
Great customer service!!
Pros:

Customer service went the extra mile to make my stay accommodating.friendly and helpful staff will definitely come back

2025-05-26 via Nuitee
N
Nikki
10
Pros:

Room was clean and fire pit area was nice. Downside is that is near train tracks so you hear the train regularly.

2025-05-11 via Nuitee
G
George family
2
Pros:

Upon arriving at the hotel to check in, we were dismayed to discover that our rooms had been canceled. This was despite a prior phone call where we informed a staff member of our weather-related flight delay. The employee assured us that our rooms would remain available until our arrival the following morning. However, upon our arrival, the booking had been canceled. The staff offered no assistance and stated we would need to rebook at a higher rate, suggesting we look at other hotels on their computer.

2025-05-08 via Nuitee
A
Andrew family
6
Pros:

Standard highway exit hotel. Clean room, but broken fixtures & parts

2025-02-04 via Nuitee
L
Laneeka family
2
Pros:

They gave my double queen bed away. Then told me they could only give me a room with a king bed. Was there for an event a Texas Tech and after being at the event all night, coming to the hotel just made it worse with the experience

2025-01-27 via Nuitee
K
Kenneth
8
Pros:

Hotel was clean and accommodations very good. No breakfast was available and no suggestions were offered as to options. The staff person on Morning duty was very curt and unhelpful.

2025-01-13 via Nuitee
V
Verified traveler
10
No complaints
Pros:

Great choice if you are looking to stay at a newer hotel.

2025-01-02 via Nuitee
B
Brisa partner
10
Pros:

Always loved staying here and the staff is so helpful and go above and beyond to make our stay feel like home

2024-12-26 via Nuitee
G
Gabriel family
6
Pros:

We stayed for two nights but our rooms were never cleaned during our stay because they only do it every other night and it wasn't scheduled during the days of our stay.
I did not like it the we were still charged full cost but did not receive any service in the rooms

2024-12-23 via Nuitee
D
David
10
Pros:

My only complaint is they need to refresh their towels, wash cloths, etc. the ones they have are getting tired.

2024-12-14 via Nuitee
T
Tolitia
10
Pros:

I like the curb appeal of the building.

2024-09-09 via Nuitee
K
Kevin
10
Pros:

I had to pay out of pocket because Expedia did not keep my reservation active due to the flight by United Airlines was delayed and made me miss my flight. Had to stay the first night in Houston and missed the funeral service. My entire trip was ruined and I should receiev a full refund for the flights amd hotel for the trip. Very disappointed

2024-08-28 via Nuitee