Garnet Hotel

The bad reviews are all crap.!!!

Location - Amazing ✅
Staff & service - Fantastic ✅
Cleanliness - Great ✅
Electricity/hot water - Fantastic ✅

this is great hotel, El nido is an island in a third world country so expect minor glitches,

The staff were fantastic when you get talking to them, treat them with kindness and they reflect it right Back at you which is beautiful.

We extended our stay for another 4 nights.

Stay in a delux room on the 4th floor. You have a whole roof top to yourself.

Tämän keskeisemmältä sijainnilta ei hotellia el nidosta löydy. Siisti huone ja kaikki toimi niinkuin pitää. Erityisen hyvä wifi yhteys sitä tarvitsevalle. Ilmaista kahvia tarjolla 24/7. Vaikka hotelli sijaitsee pääkadulla niin melu ulkoa ei kantautunut huoneeseen asti eli rauhassa sai nukkua

Absolute everything about this so called "hotel" is terrible. They have no idea what customer service is ! Check in went wrong, got wrong room twice. Room without aircon that didnt work, forgot to clean the room one day caused by "no housekeepers" on duty !

For starters the room booked wasn’t a seaview as advertised and payed for. Sliding door in the room didn’t close properly so we could hear all the noise from the streets and surrounding pubs until early hours of the morning. Check in went fairly smoothly even though we maid a last minute reservation. Otherwise could have been better for the money spent. Location is in the busy part of town though..

Air condition was broken
Place smelled bad
Cold shower
Noisy all day
Construction banging on walls early in the morning
Would never recommend this hotel

No lift and free breakfast. Could have been better.

Catherine, the receptionist, was very friendly and went out of her way one evening to find medications for us after all the local stores were closed. We were very appreciative.

Helt ok hotell med trevlig personal. Några minus för insekter på rummen, gamla handdukar, och högljutt AC.
Dålig ljudisolering överhuvudtaget.
Nära till allt i El Nido

Staff wasn't helpful,cold shower and never clean the room in three days

Nice view of the bay if you get a deluxe room on the top floor (4th Floor). Power outage everyday in the entire town. No wifi in the rooms. Wifi is week (all of El Nido). The AC was not hooked to the generator so I was dying in heat. Couldn't sleep. The TV had issues which they couldnt fix. The staff was quite incompetent. Save your money and go elsewhere.

Location of the building is good.

Schade nur kein Fenster dass wurde von andern Gebäude zugemauert.

Ok, value for money.

Wifi and AC are 2 of the most important things IMO. No Wi-Fi. Said was"weak." Needed to go 3blocks to restaurant for Wifi. Fo ac to work well in tropical climate the unit has to push the cold air and bathroom vent fan has to help eliminate hot air. In our case bathroom fan not working. System fail . Only stayed one night which was good. Nice view from 3rd floor over buildings of water. Short walk thru buildings to beach where boat tour launched.

Hotel cher par rapport aux prestations ! Mais tout est cher à El Nido !

Si vous aimez le calme, demandez une chambre ne donnant pas sur la rue.

Le séjour dans cet hôtel a été compliqué au début avec deux nuits sans pouvoir dormir à cause de la clim très bruyante. Finalement, le personnel nous a fait déménager dans une chambre avec une clim plus silencieuse. La rue est passante est bruyante également. Le wifi ne fonctionne pas du tout même dans le hall. Mais bon, nous sommes sur une île et nous avons comme même passé un bon séjour.

Rooftop room, awesome view of the harbor. Great location, ceiling fan, however no elevator so we had to go up 4 cases of stairs. Wifi didn't work, bathroom can be improved.

The worst hotel we've ever stayed in.
Upon arrival we were "welcomed" by unfriendly girl who took us to the room ( dark hole) . There was no window so we asked for the room with it and we were told that we didn't request for room with window !! So she then said she will find another room for us next day but since that she never get back to us.
The room was very small,smelling like a poo,air con didn't work,shower was filthy and dirty,the bed looked 80 years old and like a single one and mattress very uncomfortable.
Wifi didn't work AT ALL and when we asked staff to do something with that,they didn't care.
We have seen many people complaining about broken shower,no hot water,wifi and milion other things and staff seemed to don't care.
Get ready they switch off electricity in Palawan every day for some certain times and in the room with no windows it's quite big problem.
We would never stay here again,for the price we paid,you can find much much better hotels in the area.
This was a nightmare and don't really understand how someone can rate this hotel positively as this was horrible!
Please take this as a warning and avoid this hostel!!!

To many things to list wifi bad no hot water air con bad no water bad water

Nice hotel close to everything. Helpful staff help booking tours.