Hotel Zima

Hotels
Independent
8.6 (77 reviews)
200 mts norte 100 este de MacDonalds, Perez Zeledon, San Isidro de El General, San Jose, 11901 , San Isidro de El General , CR

Facilities

Free breakfast
Fitness facilities
Nature reserve
Express check-out
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Cleaning issues
Pool not functional

Categories

Cleanliness
7.68
Needs improvement in room cleaning based on review.
Service
9.15
Friendly staff help make the experience outstanding.
Location
8.69
Standard quality for this hotel tier.
Room Quality
8.64
Standard quality for this hotel tier.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
8.65
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:18

Property Description

Recreation and Wellness
Enjoy vibrant outdoor pool and modern fitness center for a revitalizing stay. Get pampered with complimentary Wi-Fi, concierge services, and a scenic outdoor reception hall.

Dining and Relaxation
Savor international cuisine at Steak y Pasta, a picturesque poolside eatery with garden views. Indulge in room service or unwind at the bar/lounge with a refreshing drink.

Event Spaces and Comfort
Benefit from a 24-hour business center, express check-in/out, and event venues, including 1292 sq ft of conference space and 2 meeting rooms. Rest in one of the 37 air-conditioned rooms with a cozy Tempur-Pedic bed and modern amenities. Immerse yourself in the charm of San Isidro de El General at Hotel Zima.

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 77 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
W
William
6
Pros:

Positives: (1) convenient central location and (2) excellent staff & service. Negatives: (1) we reserved & paid for a superior room with 2 double beds but reception said they didn’t have any available at check in and put us in a standard room with 1 double bed. (2) hot water in shower runs out very quickly. (3) internet in room is very weak & unreliable.

2025-10-08 via Nuitee
S
SETH partner
10
Pros:

This is a nice hotel and the staff help make it outstanding.

2025-09-18 via Nuitee
L
Luis Ricardo
6
Pros:

Hace falta mejorar limpieza en las habitaciones, y ya deberian ir pensando en renovación de mobiliario

2025-08-23 via Nuitee
P
Patricia
10
Pros:

Very nice, with friendly staff and comfort.

2025-08-02 via Nuitee
J
Judith family
4
Pros:

La piscine n’était pas fonctionnel et j’ai eu des fournis dans ma chambre beaucoup de foyrnis

2025-07-31 via Nuitee
I
ignacio
8
Pros:

buen hotel para un par de noches

2025-06-18 via Nuitee
N
Nessim
10
Pros:

Bien, super bien

2025-06-08 via Nuitee
S
SETH partner
10
Pros:

Hotel Zima is a great place to stay in the center of San Isidro. Staff is very good and we will definitely consider staying here again if in the area.

2025-05-17 via Nuitee
M
Maripaz partner
2
Pros:

The rooms are run down.
The floor had a giant dent. Our room was on the second floor and we were afraid the flooring would break and we would fall to the first floor. I am an architect and I could tell there was something wrong with the structure supporting the whole floor. If you walked you could hear the metal structure creaking and you could feel it tremble. We felt very unsafe.
We had trouble sleeping, since the neighbors were running around you could hear and feel the whole floor and bed move.
The tv was in pretty bad shape, had lines and dead pixels.
When you showered you only had one minite of hot water. After one minute the water turned ice cold so you had to shut down the water and start running it again for the hot water to return for another minute.

Overall the experience was awful. Thank goodness we only had to stay for one night. When telling the front desk manager about it he said no one has ever complained but I doubt it. Paying a $126 for that room is a scam. DO NOT STAY HERE.

2025-04-21 via Nuitee
M
Michael family
10
Pros:

Great value, central Perez Zeledon, newly updated rooms, reasonable prices, great staff. Will book there again.

2025-03-14 via Nuitee
B
Becky
10
Pros:

Will return!

2025-02-22 via Nuitee
P
Progresando en USA con Eduardo family
10
Pros:

Maravilloso lugar. Con excelente personal y una exquisita comida.

2025-02-17 via Nuitee
G
Geraldina family_with_children
10
Pros:

Great Dinner and Breakfast

2025-01-10 via Nuitee
B
Becky partner
10
Pros:

Very easy for tired travelers. Everything we needed was there. Comfortable beds, clean rooms, nice bathroom.
Definitely recommend.

2025-01-09 via Nuitee
P
Panya family
10
Pros:

Beautiful local hotel! We loved staying there!!!

2025-01-09 via Nuitee
W
WILSON partner
10
Pros:

Bien

2024-05-25 via Nuitee
S
Sonia family
2
Pros:

Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western.

We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water.

And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up.

We decided to leave due to the terrible experience currently dealing with the refund.

2024-04-18 via Nuitee
H
Harold
4
Pros:

The menu stated that fruit was included on any combination breakfast meal, but it was not.

2024-04-13 via Nuitee
G
Gerardo
10
Pros:

Nos gusto mucho la habitación, limpia y con lo necesario, también la amabilidad del personal, gracias por tan buena atención.

2024-03-27 via Nuitee
J
Jeffery
8
Pros:

Clean room, very friendly and helpful staff.

2024-03-27 via Nuitee