The Heidelberg Exzellenz Hotel

Hotels
8.6 (3029 reviews)
Rohrbacher Str. 29 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3029 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
C
Christine • solo_traveller • de
8
2026-06-06 • via Nuitee
F
Feuker • extended_group • de
9
2026-06-05 • via Nuitee
E
Eva • solo_traveller • de
7
Gutes Preis-Leistungs-Verhältnis
Pros:

zentral, sauber, nettes Personal

Cons:

hellhörig, Matratzen zu hart

2026-06-05 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-04 • via Nuitee
M
Monika • family_with_children • de
8
Pros:

Sehr gute Lage, kurzer Weg zur Fußgängerzone, gutes Frühstücksbuffet, neu renoviertes Zimmer mit Fenster in einen Hof, sehr ruhig

Cons:

Angespannte Verkehrs- und Parkplatzsituation zum Check-in sowie zum Be- und Entladen, aber kein großes Manko. Ein Parkplatz steht wenige Minuten vom Hotel kostenpflichtig zur Verfügung

2026-06-03 • via Nuitee
E
Ethan • solo_traveller • us
9
Worth a stay!
Pros:

Comfortable, good bed, has a fridge and sink. Nice staff and generous check in time.

Cons:

A bit far out from the main center but nothing too bad.

2026-06-03 • via Nuitee
O
Olesia • couple • ua
6
Pros:

Чисто

Cons:

Парковку потрібно замовляти при бронюванні, інакше будете шукати по вулицям, персонал був не дуже привітний в день приїзду, є що діти до центру. Вулиця під вікнами, шум з самого ранку, влітку дуже жарко

2026-06-03 • via Nuitee
R
Rangaswami • family_with_children • au
7
We really enjoyed our stay
Pros:

Location Location Location

Cons:

nothing in particular

2026-06-03 • via Nuitee
D
dominique • couple • fr
8
2026-06-01 • via Nuitee
J
Janaina • extended_group • ch
7
2026-06-01 • via Nuitee
S
Sabrina • extended_group • de
8
2026-06-01 • via Nuitee
İsmet Ersin • couple • tr
10
2026-06-01 • via Nuitee
M
Michael • family_with_children • de
10
2026-05-31 • via Nuitee
K
Kerstin • extended_group • de
10
2026-05-31 • via Nuitee
C
Christoph • couple • de
10
Sehr gute Wahl
Pros:

Der Empfangbereich ist sehr schön und das Personal an der Rezeption sehr freundlich und hilfsbereit. Das Doppelbettzimmer und das Badezimmer waren ausreichend gross. Die Innenstadt und Tramstation sind serh nah.

2026-05-31 • via Nuitee
E
Emma • solo_traveller • ch
5
Pros:

Location

Cons:

No air conditioner, the cleaning could be improved.

2026-05-30 • via Nuitee
L
Lars • extended_group • se
8
2026-05-30 • via Nuitee
C
CHRISTELLE • family_with_children • fr
9
Pros:

Hôtel proche du centre ville. Possibilité de parking à proximité. Chambres spacieuses avec bouteilles eau offertes. Petit déjeuner copieux varié. Je recommande

2026-05-30 • via Nuitee
S
Sami • solo_traveller • de
8
2026-05-30 • via Nuitee
L
Louise • couple • gb
10
Great hotel would stay again
Pros:

The location was a 15 minute walk into the old town, so a quieter area.
Great choice of breakfast options, fresh fruit, eggs as well as the usual continental selection.
Good size bedroom with a modern bathroom.
If driving book parking space in advance, and get directions from the staff on arrival. Car park was close by and spacious.

2026-05-30 • via Nuitee