The Heidelberg Exzellenz Hotel

Hotels
8.6 (2994 reviews)
Rohrbacher Str. 29 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2994 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
A
Ahmed Alain • extended_group • eg
8
Good
Pros:

Location is perfect , staff very helpful and very nice

Cons:

No air conditioning

2026-05-23 • via Nuitee
J
JURGEN • family_with_children • nl
8
Prima verblijf, maar houdt rekening met parkeerkosten!
Pros:

Goed hotel in ‘t centrum van Heidelberg. In heel veel dingen alles wat je zoekt als je een overnachting boekt naar Z-Duitsland, Oostenrijk of N-Italië.

Cons:

Parkeergelegenheid schaars en je moet betalen om op de privé parkeerplaats te staan. Maak ‘t toch gratis gezien de fee die je moet betalen per nacht. Verder weinig klachten.

2026-05-22 • via Nuitee
H
Hanna • couple • se
8
Nice, simple and good location
Pros:

Good location and price. We enjoyed the breakfast, especially the filtered coffee. Easy to check in even though we arrived on Sunday evening and the reception was closed.

Cons:

Parking was a bit hard to find. No information about where to park.

2026-05-21 • via Nuitee
I
IRENA • extended_group • lt
8
patiko, patogi vieta
Pros:

erdvus kambarys, tyli aplinka

Cons:

viskas patiko

2026-05-21 • via Nuitee
C
Cecília • couple • br
9
Ótimo hotel!!
Pros:

Limpo, grande, bastante completo com cozinha e confortável. Cafe da manhã variado e saboroso. Banheiro e quarto grandes. Estacionamento em frente por 15 euros.

Cons:

Nada a reclamar

2026-05-21 • via Nuitee
B
Bader • solo_traveller • de
8
2026-05-21 • via Nuitee
H
Heiko • extended_group • de
8
2026-05-19 • via Nuitee
E
Elisa • solo_traveller • it
10
ALBERGO CONSIGLIATO
Pros:

Prezzi stracciati e servizi ottimi, check in anticipato, posizione comoda a raggiungere il centro a piedi, zona tranquilla 👍🏼

2026-05-19 • via Nuitee
Y
YUKIE • solo_traveller • jp
9
2026-05-18 • via Nuitee
H
Helene • solo_traveller • de
10
Pros:

Wir hatten einen exzellenten Aufenthalt und haben uns im Hotel wohlgefühlt. Vielen Dank an das ganze Personal!

2026-05-18 • via Nuitee
G
GILLES DUBOIS • solo_traveller • fr
5
Cons:

Prix excessif - chambre triste et deco vieillotte

2026-05-17 • via Nuitee
B
Benedikt • solo_traveller • de
8
Pros:

Sehr gute Lage, Altstadt ist in nur wenigen Minuten zu Fuß zu erreichen. Grosses bequemes Zimmer, ein geräumiger Kleiderschrank mit genügend Kleiderbügel. Es gab sogar ein Bügelbrett mit Bügeleisen. Sauber.
Sehr gutes Frühstück.

Cons:

Die Kissen waren etwas zu dünn

2026-05-17 • via Nuitee
S
sophie • couple • fr
8
Parfait pour une halte
Pros:

Nous avons été upgrade dans un petit studio ce qui était parfait pour nous. Il était grand le lit confortable et la sdb très grande également

Cons:

Il était écrit un parking sur place et on nous a dit de nous garer dans la rue, payant alors que l’hôtel était très loin d’être plein

2026-05-16 • via Nuitee
V
vera • couple • de
8
Nice individual hotel
Pros:

Friendly staff

2026-05-16 • via Nuitee
Y
Youngwook • solo_traveller • de
10
2026-05-16 • via Nuitee
C
Christian • family_with_children • de
9
Pros:

Sehr kompetente und sehr nette und freundliche Rezeption..
Gute Lage- für mich ideal.
Gutes Frühstück ab 6:30.
War nicht der erste Aufenthalt und bleibt nicht der letzte hier.

2026-05-16 • via Nuitee
M
manfred • solo_traveller • de
9
die Hotels versuchen Übernachtungspreis zwar zu drücken aber die Kosten Frühstück und Parkplatz zu t
Pros:

die Lage ist gut Frühstück zu teuer

Cons:

das teure Frühstück ich habe nicht im Haus gefrühstückt und das Parkplatz zu teuer ist gab aber eine Ausweichmöglichkeit was gut war

2026-05-15 • via Nuitee
L
Loetscher • couple • ch
7
2026-05-14 • via Nuitee
M
Mary • solo_traveller • us
10
Hotel Exzellenz was excellent!
Pros:

The views and location was excellent. Very clean excellent breakfast buffet.

Cons:

Needs more parking

2026-05-14 • via Nuitee
C
Christa • couple • ch
8
2026-05-14 • via Nuitee