The Heidelberg Exzellenz Hotel

Hotels
8.6 (2863 reviews)
Rohrbacher Str. 29 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Noise from other guests
Cleaning inconsistencies

Categories

Cleanliness
8.56
The rooms were reported as very clean and well-maintained.
Service
8.73
Staff were described as friendly and accommodating.
Location
8.87
The hotel is conveniently located within walking distance to the old town.
Room Quality
8.52
Rooms are spacious and well-furnished, noted for comfort and amenities.
Amenities
8.45
Good amenities including a kitchenette; however, some notes regarding noise and discomfort were mentioned.
Value for Money
8.51
Overall a decent value considering location and amenities.
Food and Beverage
8.66
Breakfast received high praise for quality and selection.
Overall Experience
8.53
Many guests reported a very pleasant stay and would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Luxurious Accommodation
Indulge in individually furnished rooms with free Wi-Fi at The Heidelberg Exzellenz Hotel. Enjoy the convenience of a flat-screen TV with cable channels and a cozy atmosphere for a relaxing stay.

Delicious Dining Options
Start your day right with a large breakfast buffet offered each morning at The Heidelberg Exzellenz Hotel. Explore the vibrant neighborhood filled with restaurants and cafés within walking distance, providing a variety of culinary delights.

Convenient Location
Located just a short walk from Heidelberg’s old town and tram stops, The Heidelberg Exzellenz Hotel offers easy access to explore the city. With trams running directly to Heidelberg Central Station, your travels are made simple and efficient.

Book your stay at The Heidelberg Exzellenz Hotel now for a memorable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2863 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.53
M
Mate • extended_group • ge
10
Pros:

Great Location, Great rooms and Great prices, obsoletely loved it

2026-03-14 • via Nuitee
J
Julia • couple • ch
8
2026-03-12 • via Nuitee
T
Thorsten • solo_traveller • de
8
Alles wie erwartet. Gutes P/L Verhältnis
2026-03-12 • via Nuitee
E
EDDY • family_with_children • il
10
Pros:

הכל היה מעולה. המיקום קרוב מאד לעיר העתיקה, מצוחצח, הצוות חייכני ואדיב. ארוחת בוקר טובה מאד. נהנינו מאד מהשיחה. מומלץ בחום כמלון וביקור בעיר בכלל.

2026-03-12 • via Nuitee
S
Steffi • couple • de
8
2026-03-11 • via Nuitee
M
Monideepa • family_with_children • nl
9
2026-03-10 • via Nuitee
S
Saskia • solo_traveller • de
10
Pros:

Alles, gute Lage, schöne, saubere Zimmer, gutes Frühstück

Cons:

Nichts

2026-03-08 • via Nuitee
M
Miguel • extended_group • nl
9
Pros:

Great breakfast and convenient location

Cons:

Lack of parking space

2026-03-08 • via Nuitee
T
Thomas • family_with_children • de
8
2026-03-07 • via Nuitee
L
Lyvia • couple • de
5
2026-03-06 • via Nuitee
Y
yusuf • couple • de
10
2026-03-05 • via Nuitee
K
Ketun • family_with_children • de
6
Pros:

Bathroom is quite spacious. Room on the other hand is quite crammed and tv could be easily placed more centrally in relation to the bed

Cons:

Room was not very clean by arrival. Floor was quite dusty

2026-03-05 • via Nuitee
M
Michael • family_with_children • de
8
2026-03-05 • via Nuitee
U
Ute • couple • de
9
2026-03-02 • via Nuitee
M
Maria • family_with_children • gr
10
2026-03-02 • via Nuitee
M
marie • solo_traveller • ie
9
Pros:

Lovely staff, very clean good breakfast

2026-03-02 • via Nuitee
C
Corinna • family_with_children • de
8
2026-03-01 • via Nuitee
J
Jeremy • solo_traveller • de
9
2026-03-01 • via Nuitee
L
L. • solo_traveller • it
10
Pros:

Clean, spacious room, with all sorts of commodities. The staff was kind and the location is great!

2026-03-01 • via Nuitee
K
kamel • couple • fr
9
Très belle adresse dans une belle ville
Pros:

L’accueil très agréable. Le calme de la belle et vaste chambre avec toutes les commodités. Grande salle de bain et lit confortable. Le petit dernier copieux et varié.

Cons:

Un peu décalé du centre ville mais la marche est rapide et sympathique

2026-02-28 • via Nuitee