Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Ironing service
Car hire
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

Please note that reservations of 3 or more rooms will be considered group reservations, and different conditions and extra charges may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2250 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
J
James • couple • cl
7
Bueno para estancias de paso
Pros:

Está cerca del ADO y parque de las pápalas

Cons:

Tiene un acceso algo deteriorado, parece un hotel abandonado, con un logo mal pintado, y piscina que no se veía limpia. sin embargo las habitaciones y los pasillos están muy bonitos y cómodos.

2026-03-08 • via Nuitee
R
Rainer • solo_traveller • de
7
Würde ich nicht mehr buchen.
Pros:

Sehr sauberes Zimmer und sehr freundliches Zimmermädchen.
Super Lage am ADO Busbahnhof.
Viele Lokale, Supermarkt und Streetfood-Platz in der Nähe.
Gute Busverbindung R1 zu den Stränden.
(Abfahrt zum Strand auf der gegenüberliegenden Strassenseite).
Gutes WLAN. (Besseres Zimmer).

Cons:

Zimmerbezug ab 15 Uhr. Keine Antwort auf Anfrage.
Keine Infos über WLAN und Frühstückszeit.
Einfaches Frühstück mit schlechtem Kaffee.
Nur am Anfang Wasser zum Zähne putzen.
Pool nicht benutzt !!! Hat mich nicht angemacht.
Preis: 80 Euro die Nacht für 1 Person, viel zu viel !!!!

2026-03-07 • via Nuitee
B
Brigitte • couple • fr
10
Pros:

Situation confort des chambres

Cons:

Accueil froid

2026-03-07 • via Nuitee
B
Bruno • extended_group • fr
9
séjour très agréable dans cet établissement. la piscine est magnifique et le rapport qualité prix très bon
Pros:

la piscine, la
gentillesse du personnel, l’emplacement

Cons:

néant

2026-03-07 • via Nuitee
A
ALAIN • extended_group • fr
6
Pros:

Hotel correct bon rapport qualite prix

Cons:

La situación geographique ,peu de commerce Le manque d aide du personnel pour trouver un transport

2026-03-07 • via Nuitee
M
Mario • family_with_children • de
8
Pros:

It's actually good enough if you are just for staying one night close to the ADO station. I don't know if you stay for a longer period. Good restaurants on the back street of the Hotel.

2026-03-07 • via Nuitee
D
Danielle Denise • couple • it
9
Posizione ottima, staff disponibile, camera ampia e pulita. Ideale per vedere Cancún centro
Pros:

Posizione ottima

2026-03-07 • via Nuitee
M
Macarena Paz • family_with_children • cl
8
Pros:

El personal de recepción fue muy amable, la habitación estaba limpia y cómoda

Cons:

El servicio de desayuno es pésimo. Te sirven solo una opción de desayuno sin preguntarte nada, le informé a la persona que atendía que no como carne y su respuesta fue "No es carne, es huevo", le expliqué que el huevo tenía jamón y le pregunté si me podían preparar el huevo solo, me dijo de manera prepotente: "No, es lo único que hay" y me dejó el plato en la mesa. Puedo entender que quizás no fuera posible prepararlo, pero la manera de responder de la persona fue por lo bajo grosera. Dejé un reclamo en la recepción y no obtuve ninguna respuesta.

2026-03-06 • via Nuitee
D
Dublinguy • solo_traveller • ie
9
Pros:

Located in the centre of Cacun right next to the bus station. Good AC. Comfortable beds and hot showers. Low price.

2026-03-06 • via Nuitee
S
Stefan • family_with_children • ca
5
Pros:

Emplacement propreté

Cons:

Rien

2026-03-06 • via Nuitee
M
Mapcia • family_with_children • pa
10
Pros:

LAS HABITACIONES EXCELENTES Y LIMPIAS.
EL PERSONAL SIEMPRE NOS AYUDÓ CUANDO LO NECESITÁBAMOS. HABÍA AGUA FRÍA Y CALIENTE.

Cons:

TODO BIEN.

2026-03-06 • via Nuitee
A
Andres • extended_group • mx
9
Pros:

el cuaRTO NO TIENE BUENA SEÑAL WIFI

2026-03-05 • via Nuitee
T
Tiago • family_with_children • br
10
2026-03-05 • via Nuitee
J
Jaël • couple • nl
8
Verblijf was prima
Pros:

Locatie is top. Vlak bij het ADO bus station.
Personeel vriendelijk en behulpzaam. Kamers schoon en verzorgd.

Je zit vlak naast een drukke straat, maar hadden geen last van het verkeer/geluid.

Cons:

N/a. Wij waren op doorreis dus verbleven maar een paar uurtjes.

2026-03-05 • via Nuitee
A
Alain • family_with_children • fr
7
Pros:

L emplacement et la piscine

2026-03-05 • via Nuitee
N
noemi • family_with_children • gb
7
Pros:

1. The room has a good size. It was clean and nicely decorated. 2.There is a daily room service.
3. Value for money. 4. There is an ADO bus stop at walking distance, which is convenient.

Cons:

No hot water. The room 's window faced a wall, so there was not view. The hotel is located in a very busy street.

2026-03-05 • via Nuitee
F
Felix • couple • de
10
Pros:

Sehr gut zum Busbahnhof gelegen, sehr bequeme Zimmer und nette Mitarbeiter

2026-03-04 • via Nuitee
F
Felix • couple • de
10
2026-03-04 • via Nuitee
B
Bin • family_with_children • cn
9
Pros:

It's a 5-minute walk to the ADO bus station, there's a large supermarket right outside the hotel, and the R1 bus to the beach is just across the street. The beds were clean and comfortable, and there's a swimming pool.

Cons:

The sink drain is clogged and leaking

2026-03-04 • via Nuitee
D
Dario • family_with_children • de
9
2026-03-04 • via Nuitee