Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

Please note that this property does not serve alcohol, and alcohol consumption at the property is not allowed.

Please note that renovation work will be carried out from 01/07/2026 to 31/12/2026, Monday to Friday 09:00 to 17:00 and on Saturdays from 09:00 to 14:00, and some areas may be affected by noise.

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

When booking for 3 or more rooms, different policies and additional charges may apply.

Please note that early check-in and late check-in are subject to availability.

All requests for early check-in or late check-in are subject to approval by the property and must be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.9
Based on 2689 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
S
Shani • couple • il
10
מעולה
Pros:

קרוב לתחנת ADO
הופתענו מהרמה הגבוהה והתמורה למחיר
למטה יש חצר יפה, יש מעלית חדשה, המקום עובר שיפוצים - אנחנו לא הרגשנו בהם אבל החדר היה נראה טוב בהרבה מבתמונה ומצוחצח. יש מיזוג אוויר טוב ותאורה נעימה
הצוות נחמד ומקצועי
הכל היום מושלם!

2026-08-30 • via Nuitee
A
Arnaud • solo_traveller • fr
10
2026-08-29 • via Nuitee
I
Ilse • couple • us
10
2026-08-29 • via Nuitee
J
jose • solo_traveller • mx
9
2026-08-29 • via Nuitee
B
Bronislaw • solo_traveller • de
7
Sehr gut für einen Zwischenstop in Cancun wegen ADO Busbahnhof 5 Minuten entfernt
Pros:

Lage

2026-08-28 • via Nuitee
C
Carolina • solo_traveller • mx
9
Pros:

Esta super céntrico, a 2 cuadras de la central ADO, de muchos restaurantes y fácil acceso a camiones urbanos.

2026-08-28 • via Nuitee
D
Diaz Gomez • solo_traveller • mx
9
Pros:

Todo bien

Cons:

El fallo del internet

2026-08-27 • via Nuitee
A
Arnoldo Josué • solo_traveller • mx
9
2026-08-27 • via Nuitee
E
endika • solo_traveller • es
1
Pros:

Nada

Cons:

Todo, habitacion con mucha humedad

2026-08-26 • via Nuitee
P
PHILIPPE • solo_traveller • fr
10
Great stay, highly recommend
Pros:

ROOM 314, clean, big room, hot shower

Cons:

a little too close to the pool

2026-08-26 • via Nuitee
M
Michela • extended_group • it
7
Comodo e carino, peccato che lo staff non sa l'inglese
Pros:

il ragazzo in reception è veramente bravo e carino, penso sia il responsabile, la posizione molto comoda per chi arriva direttamente con gli ado perchè dista 5 minuti a piedi. Le camere da poco rinnovate semplici ma comode.

Cons:

In reception solo il responsabile parla inglese, il resto dello staff non riesce a capire neanche quando chiedi un taxi, questo è molto difficile soprattutto in centro a cancun in un posto altamente turistico.

2026-08-26 • via Nuitee
P
Paula Rejane • solo_traveller • br
10
Pros:

Incrível! Um excelente custo-benefício pela localização e conforto.

Cons:

Sem reclamações

2026-08-24 • via Nuitee
D
didier • extended_group • fr
4
Sans commentaire
Pros:

Rien de particulier

Cons:

Le petit déjeuner qui n’est pas du tout copieux et insuffisant

2026-08-24 • via Nuitee
R
Rian • solo_traveller • nl
7
Prima en basis verblijf
Pros:

Schone kamers op een fijne locatie midden in het centrum.

Cons:

Wij vonden het wel jammer dat het personeel geen Engels sprak en er geen plek was waar je je kleding kon drogen.

2026-08-24 • via Nuitee
M
Marie • couple • fr
7
2026-08-24 • via Nuitee
D
De gaetano • couple • it
10
2026-08-24 • via Nuitee
R
rocio • solo_traveller • es
1
No lo recomiendo para nada
Pros:

nada

Cons:

El trato fue nefasto. No me dejaron dejar las maletas en una habitación y no pude hacer turismo ese día. Tardaron muchísimo en darme la habitación que dejaba mucho que desear. Había muchísimo ruido del exterior. No me gustó nada el trato del personal.

2026-08-24 • via Nuitee
A
Alonso • family_with_children • gb
10
2026-08-23 • via Nuitee
F
Francesco • extended_group • it
9
2026-08-23 • via Nuitee
E
Evert • couple • nl
9
Uitstekend.
Pros:

Goed hotel met vriendelijk personeel. Schone kamer met 2 goede ruime bedden en een uitstekende douche. Het ontbijt was eenvoudig maar niet slecht. Voordeel van dit hotel is dat het op loopafstand is het ADO busstation.

Cons:

Niets.

2026-08-23 • via Nuitee