Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

Please note that reservations of 3 or more rooms will be considered group reservations, and different conditions and extra charges may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2540 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
O
Olivia • solo_traveller • mx
10
Hotel muy cómodo y céntrico
Pros:

El Hotel Parador muy bonito, cómodo y bien ubicado. La habitación muy limpia. No es ruidoso y se descansa muy bien. Altamente recomendado, sin duda volveré.

Cons:

Todo me gustó!!!

2026-06-06 • via Nuitee
A
Alexth80 • solo_traveller • co
10
2026-06-06 • via Nuitee
E
Edaena • solo_traveller • mx
10
Excelente ubicación!!!
Pros:

Excelente ubicación, la habitación que nos tocó pequeña sin embargo confortable, sábanas, almohadas limpias y blancas, caja fuerte muy bien, baño lindo, tienen un sistema muuuuy moderno para ahorrar luz que nunca había visto, me gusta. La alberca pequeña sin embargo bien para relajarse, elevador bien, el estacionamiento muy seguro. Sin dudarlo me vuelvo a hospedar ahí.

Cons:

Todo me gusta

2026-06-06 • via Nuitee
T
Theo • extended_group • fr
10
2026-06-06 • via Nuitee
P
Peter • solo_traveller • us
1
2026-06-04 • via Nuitee
C
Catherine • family_with_children • fr
6
hôtel moyen
Pros:

belle salle de bain propre. TV avec netflix. Proche des bus ADO.

Cons:

Il n'y a pas de réfrigérateur dans les chambres. Il y avait une odeur de moisi désagréable dans la 1ère chambre que l'on m'avait attribuée située au rez-de-chaussée, mais j'ai demandé à changer et le monsieur de la réception a été très gentil. il a accepté de me donner une meilleure chambre dans un étage supérieur.

2026-06-04 • via Nuitee
G
Geoffrey • solo_traveller • ca
6
A convenient location let down by needed updating and indifferent service.
Pros:

The effective air conditioning and location near the bus station and great restaurants were appreciated.

Cons:

The room I was assigned was in great need of basic upgrades, especially in the bathroom, and did not reflect the price paid. Staff seemed indifferent to me as a guest.

2026-06-03 • via Nuitee
K
Kady • solo_traveller • fr
10
2026-06-02 • via Nuitee
B
Bert and David • solo_traveller • be
8
2026-06-02 • via Nuitee
R
Rios Arellano • solo_traveller • mx
9
2026-06-02 • via Nuitee
M
Marta • extended_group • it
8
Pros:

Ottima posizione, in ristrutturazione con camere nuove

2026-06-01 • via Nuitee
A
Alice • solo_traveller • it
8
2026-05-31 • via Nuitee
G
Gladys • solo_traveller • ar
10
Hermoso hotel !!!!
Pros:

Muy lindo hotel
Cerca del A D O (terminal de micros )
Sobre dos avenidas importantes
Frente a un gran supermercado con muy buenos precios
Camas muy cómodas
El aire funciona muy bien
El wifi anda perfecto
Disfrute de su piscina impecable y muy bonita con camastros y un jardín muy grande
Muy tranquilo el lugar
Sus camas y sus decoraciones todo nuevo
El baño impecable , como su decoración y limpieza
Con caja de seguridad
Dos camas matrimoniales grandes
Sabanas y toallas todo nuevo .
Tv en la habitación
La señorita de la recepción muy atenta , amable y simpática .
Da gusto alojarse en este hotel
Sin lugar a dudas volvería

2026-05-31 • via Nuitee
S
Salmon • couple • tj
9
2026-05-30 • via Nuitee
F
Francisco • solo_traveller • ca
9
Pros:

Great staff, walking distance to ADO bus station, safe area.

2026-05-30 • via Nuitee
K
Kian • solo_traveller • gb
9
Pros:

Perfect location next to the ADO bus terminal. Great bar/restaurant (not associated with hotel) attached to lobby. Friendly staff, bag hold was helpful. Room A/C worked great. Let us use pool after check-out until our bus departure.

Cons:

Only a small window in the bathroom so didn't seem to air much afterwards but didn't seem damp.

2026-05-30 • via Nuitee
S
Sergio • couple • gb
9
I will come back
Pros:

Staff was very helpful. Location excellent

Cons:

Pool was not well cleaned

2026-05-30 • via Nuitee
E
emily • solo_traveller • us
8
Pros:

close to ADO bus station, grocery store with ATM, and plenty of nearby food options

Cons:

there is a bar/restaurant just outside the lobby that plays very loud music

2026-05-28 • via Nuitee
R
Ruth Maria • solo_traveller • es
7
Pros:

Cerca del ados, limpio y correcto.

2026-05-28 • via Nuitee
M
Martha • extended_group • us
7
Happy
Pros:

Room was very clean, near to ADO, restaurant, shopping, and transportation.

2026-05-28 • via Nuitee