Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Ironing service
Car hire
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Buena ubicación
Habitaciones renovadas
Cons:
Limpieza deficiente
Servicio al cliente inconsistente

Categories

Cleanliness
7.06
Issues with cleanliness were mentioned, requiring attention for better standards.
Service
8.03
Mixed sentiments; some staff were helpful while others were unresponsive.
Location
9.07
Multiple reviews praised the central location and proximity to transport.
Room Quality
8.52
Rooms were generally described as clean and newly renovated.
Amenities
7.55
Basic amenities noted, with some minor issues like soap availability.
Value for Money
8.01
Good balance of cost and services provided, especially for budget travelers.
Food and Beverage
7.06
Breakfast received negative feedback regarding quality and service.
Overall Experience
7.93
Generally positive stay with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:22

Property Description

Prime Location near Parks and Market
Hotel Parador is ideally situated just steps away from Reforma Park and the Handcraft Market, offering guests the perfect blend of nature and culture right at their doorstep.

Relaxing Pool and Modern Amenities
Unwind in the hotel's refreshing swimming pool or retreat to the air-conditioned rooms featuring sleek modern décor, flat-screen TVs, and private bathrooms with showers. Stay connected with complimentary Wi-Fi during your stay.

Culinary Delights and Nightlife
Indulge in delicious Indian cuisine available throughout the day, and then head to the on-site bar, Los Aluxes, for a vibrant nightlife experience until the early hours.

Experience the best of comfort, convenience, and entertainment at Hotel Parador. Book now for an unforgettable stay!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation. Hotel Parador will contact you with instructions after booking.

Please note that reservations of 3 or more rooms will be considered group reservations, and different conditions and extra charges may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2250 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 8.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
J
Jacqueline • family_with_children • us
10
Great value! I would stay here again.
Pros:

Great location! Non smoking.

Cons:

Breakfast situation was unclear, but I still got something to eat.

2026-04-17 • via Nuitee
A
Alexandre • solo_traveller • fr
8
2026-04-17 • via Nuitee
A
Alejandra Magdalena • solo_traveller • mx
8
Buena experiencia de estancia en un hotel sencillo.
Pros:

El hotel es sencillo pero tiene lo necesario oara una estancia cómoda. La habitación limpia y las áreas en general bien cuidadas. Tiene alberca, no tuve oportunidad de usarla pero también se veía en buenas condiciones.

Cons:

Me parece que le hace falta mejorar la fachada. La apariencia exterior del hotel da mala imagen y hace pensar que es un hotel descuidado, ya al ingresar cambia la percepción pero por fuera sí le hace falta mantenimiento.

2026-04-16 • via Nuitee
S
Sebastian • couple • pl
8
2026-04-15 • via Nuitee
L
Lobke • family_with_children • be
7
Basis hotel dichtbij de luchthaven
Pros:

We bleven er 1 nacht na aankomst in Cancun. Standaard hotel.

Cons:

Te korte, te smalle en te harde bedden. Ietwat verouderd. Weinig ruimte om je valiezen te laten.

2026-04-15 • via Nuitee
Z
Zuna • solo_traveller • es
10
Práctico y seguro! E
Pros:

La ubicación, a un paso de Ado, en la Av Tulum muy central para todo. La cama cómoda, la pequeña piscina, aire acondicionado, ventanas grandes, muy agradable dentro de una sencillez práctica! Recomendable!

Cons:

El aire acondicionado tan frío en el desayunador!

2026-04-14 • via Nuitee
E
Elise • couple • fr
10
2026-04-14 • via Nuitee
J
Julio Cesar • solo_traveller • mx
10
2026-04-13 • via Nuitee
C
Cristina • solo_traveller • mx
10
Pros:

Si me gustó muy buena ubicación y muy buena atención

Cons:

Lo único que no me gustó fue que la habitación yo quería con cama king y me dieron con doble cama matrimonial porque las camas king no tienen wifi en la habitación pero aún así muy cómodas las camas

2026-04-13 • via Nuitee
R
Robert • solo_traveller • us
9
2026-04-13 • via Nuitee
F
Friðjón Snorri • family_with_children • is
8
2026-04-09 • via Nuitee
E
Effie • family_with_children • se
10
2026-04-09 • via Nuitee
M
Mario • solo_traveller • ch
6
Pros:

La posizione vicino alla stazione ADO e un po‘ a tutto il Centro diCancun.
Nonostante la posizione e‘ silenzioso

Cons:

Le ragazze alla reception poco motivate

2026-04-08 • via Nuitee
R
Ruth • family_with_children • fr
8
Pros:

tres bien. Pratique. près des commerces. Bus , central bus Ado .. Bien!!!

Cons:

ras

2026-04-08 • via Nuitee
N
NYCKOLA • family_with_children • fr
7
2026-04-08 • via Nuitee
N
Nicolas • solo_traveller • it
7
Pros:

- posizione
- chiave con tessera elettronica
- prezzo

Cons:

- camera piano terra un po umida e buia
- accesso principale del hotel
- wi-fi scadente
-corridoi angusti e con buchi sul rivestimento del tetto

2026-04-07 • via Nuitee
B
bz • family_with_children • mx
7
2026-04-07 • via Nuitee
C
chloé • couple • fr
10
2026-04-06 • via Nuitee
M
Morgans • family_with_children • fr
8
2026-04-06 • via Nuitee
V
VERONIQUE • family_with_children • fr
1
Cons:

La chambre était sale, avec une demi-douzaine de grosses mouches noires dont une écrasée sur le drap. Surtout, l'odeur était insupportable, une odeur d'égout ou de fosse sceptique. La chambre des autres voyageurs qui m'accompagnaient était vétuste, avec une douche à l'ancienne ( rideau en plastique dans une vieille baignoire) et une vitre collée avec un gros morceau de scotch. La jeune-fille à l'accueil a tardé plus de 30mn a retrouvé l'une de nos réservations pour finalement nous dire que la chambre réservée avec lit King size n 'avait ni eau chaude ni wi-fi! Echange de dernière minute avec 2 lits! Fuyez

2026-04-06 • via Nuitee