Elegant Suites Westlake

Hotels
9.2 (623 reviews)
10B Dang Thai Mai Street , Hanoi , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great amenities
Variety of food
Cons:
Construction noise
WiFi issues

Categories

Cleanliness
8.76
Most rooms were noted to be clean, though some external factors were mentioned regarding noise.
Service
9.73
Staff received multiple compliments for being helpful and friendly, especially Adam.
Location
8.77
Good location but mentioned construction noise affecting the experience.
Room Quality
9.22
Spacious rooms with good amenities, larger than expected.
Amenities
9.25
Excellent amenities including a spa and a sizable pool.
Value for Money
9.21
Good value for the quality and space provided.
Food and Beverage
9.26
Breakfast variety and quality were highlighted as a major positive.
Overall Experience
9.43
Overall, guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:49

Property Description

Luxurious Accommodation
Elegant Suites Westlake offers spacious studios and apartments with self-catering facilities, free WiFi, and complimentary private parking. Each unit is equipped with modern amenities for a comfortable stay.

Convenient Location
Situated in Hanoi, the property is near popular attractions such as Phu Tay Ho, West Lake, and Tran Quoc Pagoda. With Noi Bai International Airport just 17 km away, guests can easily access the hotel from the airport.

Exceptional Facilities
Enjoy 24-hour service at the front desk, relax in the garden or on the terrace, and make use of additional amenities like the shared lounge, ticket service, and tour desk. Elegant Suites Westlake ensures a memorable and hassle-free stay for all guests.

Book your stay at Elegant Suites Westlake for a luxurious and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 570,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 623 reviews
Cleanliness: 8.76
Service: 9.73
Location: 8.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
J
Jian Lun • family_with_children • my
10
2026-03-07 • via Nuitee
T
Thi Hoang Yen • couple • vn
9
2026-03-06 • via Nuitee
M
Michael 72 • couple • my
7
2026-03-06 • via Nuitee
ｋｉｍｉk o • couple • jp
7
良かった
Pros:

スタッフが親切

Cons:

お風呂の排水が悪い

2026-03-05 • via Nuitee
N
Nicholas • couple • de
10
2026-03-04 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

It was very spacious and clean , the staff are extremely friendly and helpful especially Adam who checked me in

Cons:

The location is a bit remote and the surrounding area is un developed

2026-03-02 • via Nuitee
N
Natan • family_with_children • es
7
2026-02-28 • via Nuitee
N
Natan • family_with_children • es
7
2026-02-28 • via Nuitee
S
Sebastian • couple • de
8
2026-02-26 • via Nuitee
H
Hòa • extended_group • vn
9
Kỷ niệm Tết 2026
Pros:

Yên tĩnh, tiện nghi

Cons:

Bụi, đường vào khó khăn(do đang xây dựng ngay trước KS)

2026-02-23 • via Nuitee
C
Chan • couple • hk
10
2026-02-23 • via Nuitee
G
Grenville • couple • au
9
Very good experience, we highly recommend this Hotel
Pros:

Breakfast was really good, Plenty of choices, Dinner was great, as it was TET not a lot was open hence we eat in the hotel. Fireworks we saw from our balcony were quite good, Ha! wouldn't be allowed in Australia!

Cons:

Nothing!

2026-02-23 • via Nuitee
I
Israel • couple • il
8
Pros:

מרווח, מסורתי מאוד, לחץ טוב במקלחת, קרוב לבית חב״ד

2026-02-23 • via Nuitee
M
Marion • couple • de
10
Beim nächsten Hanoi-Besuch gerne wieder.
Pros:

Es gibt nicht nur landestypische Gerichte sondern auch kontinentales Frühstück. Auch für glutenfreie Ernährung ist gesorgt. Das Personal ist sehr zuvorkommend.
Gerne wieder.

Cons:

Die Bauarbeiten in der Umgebung sind vom Hotel nicht beeinflussbar. Während des Têt-Festes ist es erstaunlich die vielen Menschen auf dem Weg zur in der Nähe befindlichen Pagode zu sehen.

2026-02-22 • via Nuitee
A
antony • extended_group • hk
10
Pros:

Good breakfast including prepared fresh eggs, except no yoghurt.
Di poot use pool as it was winter.
Helpful staff on reception with guidence to the City sites and provision of maps.

2026-02-13 • via Nuitee
D
Dennis • couple • no
10
Great stay with excellent breakfast.
Pros:

You can order coffees of choice from a barista as well as different types of eggs and pancakes from a chef at breakfast.
Big rooms, nice gym, great sauna, big comfortable beds.
We were able to use the shower and sauna after check out when we came back to collect out luggage in the evening.

Cons:

We were asked by one employee to spesifically mention his name in the review, after recieving a wrapped gift (pack of instant coffee).

2026-02-08 • via Nuitee
C
Christophe • couple • ca
10
2026-01-31 • via Nuitee
N
Noel • family_with_children • au
5
We rebooked at this hotel because everything — and everyone — was wonderful during our last stay. This time, however, th
Pros:

Quite - away from the huddle if Hanoi

Cons:

Staff were a bit off this time
Obviously not a family friendly place

2026-01-31 • via Nuitee
K
Kyaw Zin • couple • mm
10
2026-01-29 • via Nuitee
S
smadar • couple • il
9
חוויה טובה מאוד. מלון יפה ומרשים, נשמח לחזור.
Pros:

סוויטה מהממת, גדולה, נקיה ומרווחת. צוות אדיב, מרחק הליכה לבית חב״ד.

2026-01-26 • via Nuitee