GrandStay Hotel & Suites - Glenwood

Hotels
9.2 (269 reviews)
114 Minnesota Avenue West , Glenwood , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good breakfast
Cons:
Hard beds
Mold in room
Hot tub not working
No elevator

Categories

Cleanliness
8.68
Several reviews noted cleanliness positively, but some mentions of room issues such as mold and beds were too hard.
Service
9.65
Reviews highlighted friendly staff and accommodating service, but one comment indicated possible staff unfriendliness.
Location
10
Multiple reviews praised the hotel's convenient location near the lake and restaurants.
Room Quality
8.64
Rooms were described as clean and modern, but firmness of beds was a concern.
Amenities
8.67
While breakfast options were appreciated, the hot tub was out of order and there was no elevator.
Value for Money
8.63
Mixed reviews on pricing, with some feeling the hotel was overpriced for its condition.
Food and Beverage
9.68
Positive mentions of the breakfast with healthy options and overall quality.
Overall Experience
9.67
Overall great experiences reported, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Featuring modern amenities such as free WiFi, flat-screen TVs, and spa baths in select suites, the GrandStay Hotel & Suites offers a comfortable and upscale stay in central Glenwood.

Relaxation and Recreation
Guests can unwind in the indoor pool and hot tub or explore the nearby Glenwood City Park on the lake for outdoor activities like hiking, boating, and fishing.

Convenient Services
Enjoy a complimentary breakfast with a variety of options, take advantage of the 24-hour front desk, business centre, and free parking, making your stay at the Glenwood GrandStay convenient and hassle-free.

Experience luxury, relaxation, and convenience at the GrandStay Hotel & Suites - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 269 reviews
Cleanliness: 8.68
Service: 9.65
Location: 10
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.67
E
Erin • solo_traveller • us
7
Overall we’d stay again, just wish for a little better customer service, I don’t think we were asking for too much.
Pros:

We appreciated the location, amenities and comfort of the rooms.

Cons:

We had requested an early check in and were not able to check in when we arrived, we understand that and definitely want the staff to have adequate time to clean the rooms. We had stayed once before and were able to use the breakfast room to eat dinner the night before as a family, we were not allowed to do that this time and that was really disappointing, we had several family members and had to use a single picnic table outside to eat together. Most of us stood. We were there for a funeral and it would have been really nice to be accommodated, we would have cleaned up after ourselves. Just seemed like everyone wanted to say no about everything and that was so different from our last stay where it felt like people cared.

2026-04-17 • via Nuitee
L
Lori • couple • us
10
Great stay!
Pros:

Friendly staff, clean comfortable room, nice pool, excellent breakfast.

Cons:

nothing

2026-04-17 • via Nuitee
J
Jorgenson • couple • us
6
2026-04-16 • via Nuitee
J
Jamie • couple • us
1
Wouldn’t stay again
Cons:

Staff was terrible. Over booked so friends and I actually ended up sharing a room — no compensation or apology

2026-04-13 • via Nuitee
T
T • family_with_children • us
9
2026-03-27 • via Nuitee
J
Janice • couple • us
10
2026-03-26 • via Nuitee
D
Dennis • family_with_children • us
10
Pros:

Easy and access

Cons:

Fan was to loud woke me up half the night

2026-03-22 • via Nuitee
A
Andrew • family_with_children • us
8
Cons:

No elevator

2026-03-21 • via Nuitee
D
Donald • couple • us
8
Pros:

Nice breakfast. Good coffee.

Cons:

Our room was on the second floor. We loaded up the luggage cart, and we were surprised to find that there was no elevator. Carrying luggage up the stairs is not what we "senior" folks enjoy doing.

2026-03-02 • via Nuitee
E
Elizabeth • family_with_children • tw
8
A friendly stay with a nice breakfast but in need of bettersoundproofing and heating systems.
Pros:

Glenwood is a wonderful little town just a short drive from Alexandria. We saved over 30% on our hotel bill this weekend by choosing Glenwood over Alex. The facility was well-maintained and fairly clean. There was no smell of smoke or pets in our room, which was pleasant. The staff was all friendly and helpful. We arrived the first night to a warm room (see below for comments about the second night!) The breakfast had a nice variety including some staples like cereal, breads, waffles, and yogurt everyday, but the hot dishes changed each day having biscuits and gravy one morning and sausage and eggs another. That was nice. A little fresh fruit would be great! Overall I would recommend this hotel.

Cons:

The soundproofing is not great. We could hear dogs, babies, and loud conversations of neighbors even until 11pm. The worst was returning to our hotel room the second night. We allowed room service to provide us with some fresh towels, and they did. But they also turned the thermostat on our heater way down so we came home to a frigid room with an even colder bathroom. There are no heat vents in the bathroom so it never did warm up before our evening showers. The bed next to the heater gets very hot while the bed farther away is still cool, so setting a suitable temperature is also challenging.

2026-02-24 • via Nuitee
W
William • solo_traveller • us
10
Everything was great staff friendly breakfast was good would stay again.
Pros:

Clean and well kept.

Cons:

Nothing to note.

2026-02-24 • via Nuitee
R
Robert • solo_traveller • us
10
will be going back due to work and will be staying at this place.
Pros:

clean, friendly and very nice place

Cons:

nothing i didn't like. all good.

2026-02-11 • via Nuitee
A
Amy • solo_traveller • us
9
2026-02-11 • via Nuitee
A
Amy • family_with_children • us
10
Pros:

Great location, centrally located

Cons:

nothing

2026-01-19 • via Nuitee
A
ANNE • solo_traveller • us
10
This hotel is GREAT: clean, quiet, and a great breakfast.
Pros:

I liked everything about this hotel. My room was extremely clean, the bedding was crisp and comfortable, my room and the entire hotel smelled wonderful too, and the breakfast was extremely good. I liked that they offered healthy options, including fresh fruit, oatmeal with walnuts, yogurt and hard-boiled eggs. The staff was very friendly too!

Cons:

Honestly, nothing could be better.

2026-01-19 • via Nuitee
N
Nick • family_with_children • us
8
2026-01-19 • via Nuitee
D
Doug • solo_traveller • us
10
EXCELLENT
Pros:

friendly, location, parking - all good

Cons:

NA

2026-01-19 • via Nuitee
J
Julie • couple • us
4
Pricey for a small town location of a mostly empty hotel
Pros:

Location

Cons:

Small breakfast. Noisy in the morning outside front of building.

2026-01-15 • via Nuitee
T
Tim • couple • us
9
2026-01-14 • via Nuitee
L
Linda • couple • us
10
Friendly staff and excellent location.
2026-01-07 • via Nuitee