Cobblestone Inn & Suites Steele

Had a wonderful stay. Very clean and comfortable room. Breakfast was delicious and staff was very friendly. Right on the I-94 so very convenient for travellers passing through. Reasonable rates as well. Beautiful place, would definitely stay here again!!

It was very frustrating experience overall. The only person who speaks english was never at the desk, so the lady would always call the main guy on video call to speak with us and then give her instructions. I could barely understand him on the phone as it was.

I need to check out a little late (1pm) a day early to go home and help a friend who'd daughter had just died. They still charged me for the full room for the night I wasn't even there. Heartless.

Stay at Nineteen26 at all costs! Do not stay here! We booked a stay here for one night (I have a confirmation email to prove it). When we checked in, Raj told us that we had a two night reservation and that we were supposed to check in the night before. I showed him my confirmation email (which is from steele@staycobblestone.com. I have it attached to this review). He completely ignored it and made it sound like the email wasn't from him. He then took my phone, closes out of my email, and proceeds to take a picture of his computer screen. Of course, I see what he sees, his system had us in for two nights. My confirmation email says it was only one. I told him we were not paying for two nights because our confirmation email only has us confirmed for one (I would have happily paid for two nights if it was my fault and I showed up late, but that's not what happened). After nearly half an hour of useless conversation, Raj said "I am not doing anything" after we said "we are asking you to help us because there is something wrong on your end and we are asking you to help us fix it". We hoped there would have been someone else working the morning we checked out to see if they would be more helpful. It was Raj again. He gave me the name of the website that I supposedly used to book the reservation and said to call them (Yay! Right?). It was a complete lie! I checked their website and called them, they said that I did not book the reservation through them. I will be calling their corporate office on Monday since apparently customer service does not exist in Steele. Hopefully they have someone that's actually helpful. I am not one to try to bash a business online, but this is unacceptable and everyone should know about this before trying to book here. If you have any problems, don't expect them to be solved by their manager!

Booking online with the Cobblestone in steel is risky at best. Got over charged on rooms we had for 2 nights. Charged us King prices for queen room and when we ask for it to be corrected. No Sorry you booked it online and nothing he can do about it. Very hard to work with and its his way or no way. Will never stay here again.

Helpful staff, clean rooms, convenient location, comfortable bed, pet friendly
Have stayed here before will stay here again. Sandy the worlds largest sand hill crane is always nice to see and walk by -just behind the cobblestone inn & suites

Make sure you double check your bill! They add an “optional” safe fee each night that you must ask to be removed. And even when you do they keep it on there. Plus our confirmed rate was emailed to us at $117 a night and they tried charging $156! Staff when called at first asked me to “call back” when all I initially asked was to make sure the “optional fee” was removed. Thankfully I had read a review from another guest that alerted us to this charge.

Your hotels are fine. But, I notice now that you are starting to charge for an early arrival. My client booked you but if it had been me, I'd have booked at a hotel that wasn't quite that money hungry.

I won't book you on my own until you get rid of that.

Lobby smelled of chlorine.

Continental breakfast was very lack luster… nasty, I.e. waffle maker not cleaned — food looked as if it was stuck for days!! Lack of food, eggs & sausage gravy kept warm in crockpot with spoons rested on same plate , shriveled fruit, no coffee, staff lack of staff service with replenishment and it was only 1 hour into weekend service (7:00 am-10:00am). Garbage can full.
Phone and card for assistance to be used for service.

Bed was comfortable and clean.

Lobby still decorated from last Christmas, tree in corner, lit.

Easy to get to and the staff at the front desk was really helpful

Nice clean and fairly new, typical breakfast was ok but not my cup of tea

The hotel rooms were nice enough and the beds were comfortable. The only real issue was the giant black streak of mold that was along the top of the shower. Not mildew. I know the difference. Something like that doesnt just appear over night so it made me a little leery about my stay there.

Front desk not well attended. Morning, again no one around, coffee containers empty. No one to provide a receipt.

Staff are not helpful, Key Card did not work on security door going up stares. KeyCard reader was not working at the back door, peepholes were missing on SEVERAL of the rooms at this location. Our room smelled, Beds were dirty, the toilet seat was loose and the peephole was missing. The person who check me in, brought an injured bird in to the hotel and let it try to fly around and kept it in the hotel for at least an hour until i saw him release it in the back. My self and my family WILL NOT BE coming back to this hotel. I will be driving an extra 40 min to Bismarck and stay at a more cleaner, friendlier and maintained hotel.

Breakfast ran out at 9.

Staff was very rude, room was filthy dirty, would not recommend to anyone!!!!

Rude staff, dirty room

Expedia over booked the property and we were unable to check in as there were no available rooms

The man at the desk was horrendous. He watched us walk inside and then let us wait at the front desk while he stood outside. He didn't tell us how to get to our room or where the stairs were located. He didn't have change for the laundry, and when i checked out, i had to call him since he was nowhere to be found and go through the papers he left on the counter to find my receipt.

Traveling with 5 other family members. Clean, comfortable beds. TV was very hard to w maneuver through channels. Front desk person wasn't real friendly.

Overall it wasnt bad if you want a good night sleep and a shower. Breakfast was searved at 6:00 we went doqn about 5:15 and everything was cold and there waffle maker definitely needs to be replaced. We ended up going across the street to the gas station for coffee and a breakfast sandwich