Mercure Quemado Resort

Hotels
•
Accor
8.8 (86 reviews)
Place Mohamed V, Al Hoceima, 32000 , Al Hoceima , MA
212-539-842 200

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Nightclub
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
See all facilities

Review Highlights

Pros:
Breathtaking view
Friendly service
Cons:
Poor cleanliness
Terrible food quality

Categories

Cleanliness
8.08
Review mentioned issues with cleanliness, indicating mediocre standards.
Service
10
Service was described as very nice and friendly, thus positively rated.
Location
10
The location is nice but involves a strenuous walk to the center.
Room Quality
9.08
Room comfort and cleanliness appeared acceptable, though plumbing was an issue.
Amenities
7.58
Significant issues reported with facilities such as lifts and breakfast choices.
Value for Money
8.58
Reviewers indicated the hotel was expensive for the quality received.
Food and Beverage
7.08
Breakfast was reported as terrible with inadequate options.
Overall Experience
10
Overall experience varied; some enjoyed aspects while others had considerable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:55

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa and make a splash in the 2 outdoor swimming pools. Evening entertainment awaits at the nightclub and unwind in the sauna for ultimate relaxation.

Dining and Refreshment Options
Savor delicious meals at the restaurant, grab a coffee at the cafe, or enjoy 24-hour room service for convenience. Unwind with a drink at the bar and start your day with a buffet breakfast offering.

Convenient Facilities and Location
Benefit from complimentary Wi-Fi, on-site gift shops, and a hair salon. Business travelers appreciate the 24-hour business center and event facilities. With airport shuttle service and free parking, your stay at Mercure Quemado Resort will be hassle-free. Experience luxury just steps away from Quemado Beach.

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AHU

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 86 reviews
Cleanliness: 8.08
Service: 10
Location: 10
Room Quality: 9.08
Amenities: 7.58
Value for Money: 8.58
Food and Beverage: 7.08
Overall Experience: 10
3
321rachidc • Business
10
Hociema beach
Pros:

The view is breathtaking beach front balcony service very nice and friendly stuff
The room is clean and relaxing
The best part is the sunset it’s s just woow

2025-11-11 • via Tripadvisor
P
pierre
8
Pros:

Le balcon semblait n'avoir pas été nettoyé depuis quelques mois

2025-09-30 • via Nuitee
A
Abdulhakiem • family
2
Pros:

Plumbing was trouble: running water and all shower facilities were broken. Terrible breakfast. The hotel trick the clients to make reservations in suites which are located far away from the sea and under terrible condition and services.

2025-09-07 • via Nuitee
K
Karim
2
Muy caro para lo que es
Pros:

Liempieza mediiocre agua caliente muy mala

2025-09-01 • via Nuitee
J
Jamal • partner
2
Pros:

Nog nooit zo een slecht hotel meegemaakt
Alles stuk lift , kluis werkt niet vroeg bij receptie
Zeggen ze is normaal als je kluis dicht doet gaat niet meer open omdat ze geen apparaat hebben om in te stellen daarom niet gebruiken
Ontbijt zaal alle tafels bezet stoelen stuk
Weinig keuze wordt niet aangevuld koffie machines
Alle drie stuk na 20.00 geen warme dranken verkrijgbaar ook niet in centrum Hoceima.
Als je naar centrum wilt moet je iets van 200 treden naar boven lopen best zwaar
Nooit meer dit hotel

2025-08-01 • via Nuitee
A
Alina
8
Pros:

.

2025-07-27 • via Nuitee
J
Jamal
6
Pros:

I was told that the property is 9 years old, but it looks 40 years old. It needs upkeep and attention from its owners. The sea weather has its affect, but to attract people like us, requires quality level maintenance. We had A/C issues, lighting issues, internet connectivity, The elevator was inoperable that entire time 5 days we were there. Maintenance were called for us and did their best to fix things temporarily. The location is incredible, but the sour taste of staying at a run-down hotel was a sad state.

2025-06-22 • via Nuitee
A
Aicha
4
Pros:

Service is niet goed. Garage stinkt heel erg naar benzine

2025-06-17 • via Nuitee
H
Houda • family_with_children
6
Pros:

Die Lage ist super und Personal sind sehr nett
Es gab leider Lärm wegen Bauarbeit
Das Frühstück ist sehr schlecht

2025-05-29 • via Nuitee
S
Satu Annika
8
Pros:

Ihana maisema , iso huone, ystävällinen henkilökunta. Ainoa miinus oli rannalla olevat koirat, jotka haukkuivat yöllä.

2025-05-28 • via Nuitee
Y
Yousri
8
Pros:

There were dogs at the beach and barking in the evening and morning did disturb.
Beach was amazing.

2025-05-14 • via Nuitee
N
nauticala2021 • Couples • Casablanca, Casablanca-Settat
10
Thanks
Pros:

Thank you for the welcome and the availability of the staff especially Mr Yassine an immense pleasure spent in this beautiful establishment everything is perfect room and equipment with great view from the The room and terrace with a very beautiful view, nothing to say either.

2024-10-31 • via Tripadvisor
4
47hananeg • Friends getaway • ma
10
Amazing
Pros:

I had a pleasant stay at this hotel, where all the staff were welcoming and helpful. I would like to particularly thank Soufiane for his professionalism and kindness. His attention to detail and dedication to providing excellent service.I highly recommend this establishment and look forward to returning in the future.

2024-10-08 • via Tripadvisor
T
tarik
8
Pros:

Nice place to stay with family or friends

2024-10-07 • via Nuitee
M
Marouan
2
Hotel en très mauvaise état
Pros:

Hotel en très mauvais état, aucun entretien.
Très mauvais rapport qualité / prix

2024-09-14 • via Nuitee
J
Jaouad
4
Pros:

Todo caro y no parece hotel de 4 estrellas

2024-09-06 • via Nuitee
8
823anassk • Family
2
The worst experience in my life so bed i have covid because this place it’s so dirty
Pros:

Attention people the worst experience nothing good about this place do not foul for sea view this place it’s
Dumpster the charge so mush money for absolutely nothing no air conditioning the bed broke as well
The couches TV Also stay in shelter it’s better worse experience

2024-09-02 • via Tripadvisor
S
Samir
10
Pros:

Merci au top 👌

2024-08-31 • via Nuitee
M
Mouhad
6
Très belle vue et lit confortable.
Pros:

Hotel avec vue magnifique sur la plage de Quemado.
Petit déjeuner convenable.
La chambre est très propre, terrasse magnifique et lit confortable .
Cependant, les installations sont à raffraichir, la salle de bain est très moyenne, eau tiède voire froide, sent très fort l humidité et La chasse des toilette dysfonctionnelle.

Si je peux aussi me permettre les terrasses sont séparées que par un voile légèrement opaque, il aurait été plus judicieux de mettre une cloison entre les terrasses pour en profiter pleinement et en toute intimité.

2024-08-27 • via Nuitee
L
Luisa • partner
4
Pros:

Desayuno demasiado escaso. Cuando llegamos aún quedaba una hora para el final de la hora desayuno y no había casi nada. Le preguntamos si repondrán y nos dijeron que no. Que no les quedaba más.
Además de eso, el comedor es demasiado pequeño y tienes que estar esperando a que acaben para poder ocupar una mesa.

2024-08-26 • via Nuitee