Holiday Inn Express Guadalajara Aeropuerto by IHG

Hotels
•
Holiday Inn Express
8.8 (397 reviews)
Carr A Chapala 7012 , Guadalajara , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Safety deposit box
Fax/photocopying
Currency exchange
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location near restaurants
Comfortable rooms
Cons:
Cleanliness issues in certain areas
Outdated bathrooms and humid rooms
Limited breakfast options

Categories

Cleanliness
7.88
Some reviews indicated issues with cleanliness, including mentions of a bad odor and unclean areas.
Service
9.35
Numerous reviews praised the staff for being friendly and attentive.
Location
9.39
Guests highlighted the good location near the airport and nearby restaurants.
Room Quality
8.34
Mixed sentiments; some rooms were comfortable while others noted issues like humidity and outdated bathrooms.
Amenities
8.87
The hotel offers good amenities, but some reviews mentioned a need for improvements.
Value for Money
8.83
General value perceived as good, but some complaints about specific issues could affect perceptions.
Food and Beverage
8.88
Breakfast received positive remarks for quality, though some found options limited.
Overall Experience
8.85
Overall positive experiences noted despite some individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Modern Amenities
Holiday Inn Express GDL Aeropuerto offers contemporary rooms with essential amenities like cable TV and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a fitness centre, and an outdoor pool, perfect for relaxation or staying active during their visit.

Ideal Location
Situated just a short distance from Roberto Montenegro Park and with easy access to key attractions like Tlaquepaque main square, this hotel provides a convenient base for exploring the vibrant city of Guadalajara.

Experience comfort and convenience at Holiday Inn Express GDL Aeropuerto - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
A
Arturo • solo_traveller • us
9
Great
Pros:

The location, food,

Cons:

I suggest the cleaning crew should comunícate among themselves in a low volume in the corridor specially in the morning.

2026-03-05 • via Nuitee
A
Andrés • couple • cr
4
Bajo standard comercial para operar como Hotel Holiday Inn Express
Pros:

La atención en el check in, la persona pudo solventar de manera efectiva los inconvenientes presentados.

Cons:

El servicio Hotel - Aeropuerto no fue prestado pese a tener una reservación previa .. nos hicieron esperar 1.15 horas en el Aeropuerto, finalmente optamos por un servicio de taxi. El aire acondicionado de la habitación asignada no funcionaba, nos fue asignada otra casi a la media noche, no tenía caja de seguridad, muy bajo standard en general para operar como un Holiday Inn Express.

2026-03-04 • via Nuitee
R
Ruiz • couple • us
10
Pros:

Great experience

2026-03-01 • via Nuitee
G
Gabriela • couple • us
8
2026-02-22 • via Nuitee
E
Elvira • solo_traveller • mx
6
Pros:

The staff was polite and nice

Cons:

1 The room was not clean. The faucet and the shower are old and don’t open or close properly. There is no room service for food.

2026-02-09 • via Nuitee
M
Maria Mirella • solo_traveller • us
7
2026-01-26 • via Nuitee
H
Hilda • couple • us
9
2026-01-24 • via Nuitee
C
CHENGMIN • solo_traveller • cn
8
2026-01-21 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • mx
8
Holiday Inn una noche
Pros:

Ubicación

Cons:

No es culpa del hotel pero están trabajando en la avenida para entrar al hotel y es todo un caos poder ingresar al hotel

2026-01-19 • via Nuitee
E
Enrique • extended_group • mx
8
Pros:

habitación cómoda

Cons:

durante mi estancia recibí una llamada de extorción a mi celular, los que llamaron tenían no solo mi numero de celular, si no también mi nombre completo con apellidos y sabían la hora en que me había registrado lo cual me hace pensar que o su app tiene fallas de seguridad o su personal no es confiable.

2026-01-19 • via Nuitee
R
Rosendo • family_with_children • mx
9
Es mi primera vez en este hotel, y sí, claro que volveré.
Pros:

Excelente, muy bueno el desayuno, y el personal muy atento, mucho mejor que la competencia. En el front desk, muy profesional el personal, Galilea te hacen sentir que realmente eres bienvenido!

Cons:

El aire acondicionado y hacia ruido, y no es que no me haya gustado, es solo que hacia ruido cada que sea activaba y tarde mas en conciliar el sueno.

2026-01-19 • via Nuitee
A
Arturo • solo_traveller • mx
8
Met my expectations
Pros:

Clean and comfy

Cons:

Road construction

2026-01-17 • via Nuitee
O
Oscar • solo_traveller • cr
1
Me engañaron con el shuttle service al aeropuerto
Pros:

LImpieza y tamaño de habitación

Cons:

Me engañaron con el shuttle service al aeropuerto: escogí el hotel por dicho servicio, y no me lo brindaron porque el cupo estaba lleno

2026-01-08 • via Nuitee
G
Gricelda • family_with_children • us
8
Thank you it was an easy experience.
Pros:

Shuttle, fast, easy

Cons:

Nothing

2026-01-06 • via Nuitee
L
Luz Cristina • family_with_children • mx
10
Pros:

Ubicación y horario del desayuno

Cons:

No había cupo ya para el traslado al aeropuerto.

2026-01-01 • via Nuitee
G
Gomez • family_with_children • us
8
Pros:

Location

2025-12-29 • via Nuitee
A
Ale Gomez • family_with_children • cr
9
Excelente estancia
Pros:

El espacio, limpio, personal atento y la comida

Cons:

N/a

2025-12-28 • via Nuitee
U
Ulises • couple • mx
6
Cons:

There was a bad odor on the main entrance

2025-12-28 • via Nuitee
M
Mónica • solo_traveller • pe
8
2025-12-27 • via Nuitee
S
Sindy • couple • us
10
2025-12-26 • via Nuitee