Hotel Plaza Mirador

Hotels
Kavia Hotels
8.2 (3023 reviews)
Calle 70 No 541- A x 67 Col Centro , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Friendly staff
Cons:
Cleanliness issues
Old facilities
Limited food options

Categories

Cleanliness
6.95
Issues with cleanliness, including reports of cockroaches and unkempt rooms.
Service
7.95
Service quality varied; some reports of unfriendly staff.
Location
9.45
Good location near the ADO bus station and city center.
Room Quality
7.45
Rooms noted as old and some issues with comfort reported.
Amenities
8.45
Basic amenities are satisfactory; pool is a plus for families.
Value for Money
8.95
Good value for the price; reasonable rates for the location.
Food and Beverage
7.45
Breakfast options were limited and no food available at night.
Overall Experience
8.95
Overall good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Luxurious Amenities and Convenient Location

Hotel Plaza Mirador presents a luxurious stay with an outdoor swimming pool, business center, and meeting facilities. The property is conveniently located just 400 meters from Merida’s Main Square, ensuring easy access to the heart of the city.

Comfortable and Well-Equipped Rooms

Guests can enjoy modern comforts in the air-conditioned rooms equipped with cable TV, Wi-Fi access, and a private bathroom with shower and toiletries.

Proximity to Key Locations

Situated only 150 meters from a bus station, 2.3 km from Paseo Montejo Avenue, and a short 10-minute drive from Merida International Airport, Hotel Plaza Mirador offers unparalleled convenience for both leisure and business travelers.

Book your stay at Hotel Plaza Mirador now to experience luxury and convenience in Merida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please take in consideration our Breakfast hours from 8:00 AM to 11:00 AM.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3023 reviews
Cleanliness: 6.95
Service: 7.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
P
Pavel family_with_children cz
8
2026-03-14 via Nuitee
A
Alexandra family_with_children fr
4
2026-03-14 via Nuitee
R
Rosa Angela family_with_children mx
7
2026-03-13 via Nuitee
C
Chan alvarado family_with_children mx
10
2026-03-13 via Nuitee
A
Alessia family_with_children it
8
2026-03-12 via Nuitee
T
Troili family_with_children fr
3
Cons:

Hotel vetuste pas d'entretien. Télé hors d'usage robinetterie défectueuses etc.

2026-03-12 via Nuitee
L
Luca IT-UK extended_group gb
6
Pleasant stay
Pros:

The room was spacious and comfortable, providing a quiet atmosphere at night. The swimming pool area was lovely and relaxing. While the staff did not seem very outwardly welcoming, their discretion helped enhance our privacy during the stay. Merida has a lot to offer and our stay was really enjoyable.

Cons:

Merida has multiple bus terminals, and since we did not expect this hotel to be far from them, the location was not ideal for us on the arrival having a long walk ahead. Overall, it was a less convenient choice in terms of travel connectivity. We used a taxi to the airport when we left although there was a bus option nearby.

2026-03-12 via Nuitee
E
Eric family_with_children mx
9
Pros:

Ubicación
El clima enfria muy bien
El trato

Cons:

No me puedo contactar para reservar en mi regreso :(

2026-03-12 via Nuitee
S
sigita couple bg
10
Pros:

Staff is very helpful

2026-03-11 via Nuitee
Y
Yhesua family_with_children mx
10
2026-03-11 via Nuitee
C
Castro family_with_children mx
9
Iluminación
Pros:

La ubicación,limpio personal amable bonito un lugar muy bueno

Cons:

El único detalle para mí fue que no había muy buena iluminación dentro de la habitación le falta un foco central

2026-03-10 via Nuitee
H
Hernandez family_with_children mx
8
Pros:

piscina limpia

Cons:

No funcionaba el elevador y llevábamos una persona de la tercera edad.

2026-03-10 via Nuitee
J
Jose Juan family_with_children mx
9
Buena
Pros:

Ubicacion

2026-03-10 via Nuitee
P
Patricia family_with_children mx
8
Very good for short stay
Pros:

Great for an overnight stay. Everything very clean. The sheets were spotlessly clean. Great wifi, great water pressure and hot water. I would have given the place a 10 as it also has a lovely swimming pool but for a few cosmetic details. It's fantastic if you're going to catch an ADO bus as it's one block away and is walking distance to the main square about 10-15 minutes.

Cons:

The reception staff are not very friendly or welcoming, the room was a bit run down and could have done with a new coat of paint and the area is not the best.

2026-03-09 via Nuitee
N
Norma family_with_children mx
8
Pros:

Limpio y cómodo

Cons:

Que tuvimos que desconectar cosas para poder conectar nuestros teléfonos y pilas.

2026-03-09 via Nuitee
C
chenhui extended_group cn
8
2026-03-09 via Nuitee
A
albert family_with_children es
5
Pros:

jardí i piscina i proximitat a l'estació de bus.

Cons:

Instal.lacions molt velles.

2026-03-07 via Nuitee
R
Rodrīguez Hernández family_with_children mx
1
Hotel horrible viejo y cosas rotas
Cons:

Todo viejo feo deplorable, con humedad , cosas rotos , hotel horrible

2026-03-07 via Nuitee
C
Cisneros family_with_children mx
10
Pros:

Todo

Cons:

Nada

2026-03-06 via Nuitee
R
roberta couple it
10
Comodità, pulizia e gentilezza
Pros:

Vicinanza alla fermata autobus Ado, la piscina, la comodità dei letti…unica!!!

Cons:

Alcune stanze hanno la finestra che dà’ all’interno, fatevi dare delle stanze che abbiamo la finestra verso l’esterno.

2026-03-06 via Nuitee