Hotel Plaza Mirador

Hotels
•
Kavia Hotels
8.2 (3307 reviews)
Calle 70 No 541- A x 67 Col Centro , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Friendly staff
Cons:
Cleanliness issues
Old facilities
Limited food options

Categories

Cleanliness
6.95
Issues with cleanliness, including reports of cockroaches and unkempt rooms.
Service
7.95
Service quality varied; some reports of unfriendly staff.
Location
9.45
Good location near the ADO bus station and city center.
Room Quality
7.45
Rooms noted as old and some issues with comfort reported.
Amenities
8.45
Basic amenities are satisfactory; pool is a plus for families.
Value for Money
8.95
Good value for the price; reasonable rates for the location.
Food and Beverage
7.45
Breakfast options were limited and no food available at night.
Overall Experience
8.95
Overall good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Luxurious Amenities and Convenient Location

Hotel Plaza Mirador presents a luxurious stay with an outdoor swimming pool, business center, and meeting facilities. The property is conveniently located just 400 meters from Merida’s Main Square, ensuring easy access to the heart of the city.

Comfortable and Well-Equipped Rooms

Guests can enjoy modern comforts in the air-conditioned rooms equipped with cable TV, Wi-Fi access, and a private bathroom with shower and toiletries.

Proximity to Key Locations

Situated only 150 meters from a bus station, 2.3 km from Paseo Montejo Avenue, and a short 10-minute drive from Merida International Airport, Hotel Plaza Mirador offers unparalleled convenience for both leisure and business travelers.

Book your stay at Hotel Plaza Mirador now to experience luxury and convenience in Merida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please take in consideration our Breakfast hours from 8:00 AM to 11:00 AM.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3307 reviews
Cleanliness: 6.95
Service: 7.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
M
Martinez • solo_traveller • mx
9
Pros:

Ubicación el hotel como tal

Cons:

El elevador, restaurante solo medio día,y una chicas de las limpieza de segundo( 239 ) hacer la limpieza con música en el cel muy temprano y tocar la puerta como si fuera la poli de ahí todo muy muy bien !

2026-07-18 • via Nuitee
R
Ricardo • family_with_children • mx
1
No respetaron mí reservación
Cons:

No respetaron mi reservación.

2026-07-16 • via Nuitee
A
Alvarado • couple • mx
10
Pros:

Las habitaciones son muy limpias y el.personqs muy amable

Cons:

El elevador muy pequeño

2026-07-16 • via Nuitee
A
aideemartin • solo_traveller • mx
9
Pros:

El personal siempre está atento y es super amable, excelente servicio

2026-07-16 • via Nuitee
J
Jose Yael • solo_traveller • mx
10
2026-07-15 • via Nuitee
J
Jair • extended_group • mx
10
2026-07-15 • via Nuitee
G
Gabriela • couple • mx
7
en general bien
Pros:

en general estuvo bien

Cons:

habia mucho ruido, ademas la alberca no estaba en funcionamiento y no pudimos usarla

2026-07-15 • via Nuitee
J
JoseKin95 • solo_traveller • mx
10
2026-07-15 • via Nuitee
S
Sena • extended_group • mx
10
2026-07-14 • via Nuitee
M
Mónica • family_with_children • mx
7
Hotel limpio y seguro a una distancia de 4 cuadras caminando al centro.
Pros:

Se encuentra a 4 cuadras largas del centro.
Las camas fueron muy cómodas.
El personal es muy amable

Cons:

No tiene agua caliente. Nos bañamos todos los días con agua fría.
No tiene restaurante; para ir a comer tienen que trasladarte.
El elevador es muy viejo, y da la impresión que puede haber un accidente.
La zona no es muy bonita.

2026-07-13 • via Nuitee
M
Maria De Lourdes • solo_traveller • mx
10
Pros:

Muy buena ubicación, limpieza y tranquiladad

Cons:

La alberca no estaba disponible

2026-07-13 • via Nuitee
J
José • solo_traveller • mx
10
Excelente estancia y muy céntrico.
Pros:

La ubicación, ya que es muy céntrico y puedo moverme a todos lados desde ahi.

2026-07-11 • via Nuitee
J
Janet • solo_traveller • mx
6
Pros:

El costo.

Cons:

El trato del personal y la limpieza del cuarto. Había muchísimo ruido en los pasillos.

2026-07-11 • via Nuitee
A
audrey • solo_traveller • mq
9
2026-07-10 • via Nuitee
H
Harley Sinclair • solo_traveller • mx
9
2026-07-09 • via Nuitee
R
Ramírez • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Ruido

2026-07-09 • via Nuitee
L
Lubomír • solo_traveller • cz
8
Pros:

Blizko centra, bazen prima

2026-07-08 • via Nuitee
A
Ahumada Hernandez • solo_traveller • mx
10
Pros:

Excelente servicio

Cons:

Todo bien

2026-07-08 • via Nuitee
R
Rodríguez • solo_traveller • mx
10
Excelencia
Pros:

Servicio,atención y comodidad
⁷

Cons:

Nada todo muy bien.

2026-07-08 • via Nuitee
H
HeydyVC • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Algunas instalaciones

2026-07-07 • via Nuitee