Parklands Country Gardens & Lodges Blue Mountains

Hotels
8.8 (507 reviews)
132 Govetts Leap Road , Blackheath , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Limited amenities
Value for price concerns

Categories

Cleanliness
8.13
Room cleanliness received some negative comments regarding musty smells and lack of cleanliness.
Service
9.6
Staff were friendly, professional and helpful in multiple reviews.
Location
9.64
The location was praised for its beauty and proximity to attractions.
Room Quality
8.59
Rooms were spacious but some mentioned they were in need of updates.
Amenities
8.62
Limited dinner options noted; however, other amenities were appreciated.
Value for Money
8.08
Some reviews felt it was not good value for the price paid.
Food and Beverage
8.63
Breakfast was praised but also had mentions of poor quality at times.
Overall Experience
9.1
Overall positive experiences, overshadowed by some cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:16

Property Description

Luxurious Suites with Fireplaces and Flat-Screen TVs

Indulge in luxury at Parklands Country Gardens & Lodges Blue Mountains, where each suite features a cozy fireplace and a modern flat-screen TV.

Secluded Retreat on 28 Acres

Escape to a secluded oasis spread across 28 acres of manicured gardens, complete with a tranquil lake and day spa facilities.

Convenient Location in the Blue Mountains

Located in Blackheath, a stone's throw away from popular attractions like Govetts Leap Lookout, Katoomba, and The Three Sisters, Parklands Country Gardens & Lodges Blue Mountains offers the perfect blend of serenity and convenience.

Experience luxury and tranquility at Parklands Country Gardens & Lodges Blue Mountains. Book your stay now to unwind in style amidst the natural beauty of the Blue Mountains.

Important information:

Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card.

Please note that there is a 2.25% charge when you pay with Diners Club or JCB credit card.

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

For children (aged 4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 507 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
K
KIM • couple • gb
7
Overpriced, poor facilities, cheeky staff - not worthy of 5 star rating!
Pros:

The setting was lovely and tranquil, the room was spacious, and breakfast was good.

Cons:

Thought the man on reception was rather cheeky. Upon arrival, he said you're too early (not in a nice tone), but our room was ready, so I didn't feel the need for him to make this remark. Furthermore, I had originally booked to stay at Lilianfels (sister property) but changed to Parklands because Lilianfels was undergoing some refurbishment, which coincided with our stay. Lilianfels couldn't guarantee some of the facilities would be open. When I asked about using Lilianfels for a swim, he told me that this wasn't possible. However, I asked that he call Lilianfels to check and lo and behold, I was able to use their facilities because Lilianfels is affiliated with Parklands and is advertised as such. So, I feel he just tried to fob me off, or else needs further training. Also, my booking was made via Booking.com, and the price was confirmed as $798 AUD, but Parklands charged me $809.97 AUD. When I queried the difference, he told me that it was down to the conversion rate, and I would have to contact Booking.com regarding this matter. However, it had nothing to do with Booking.com, as it was the property that charged me. It transpires that Parklands added 1.5% charge because I paid by debit card. They don't offer dinner, and the bar closes at 7 pm. Nobody is available at reception after 8 pm. There are a lot of shortcomings at Parklands, and it does not merit a 5-star rating. I also feel it is understaffed. There are probably a lot better properties to stay in at Blackheath. This was certainly not worth the money!

2026-02-13 • via Nuitee
G
Grace • couple • us
8
Lovely and quiet
Pros:

Beautiful spot

Cons:

Needs casting ability for the tv’s

2026-02-13 • via Nuitee
T
tracy • couple • gb
9
2026-02-11 • via Nuitee
M
Montana • family_with_children • au
10
2026-01-25 • via Nuitee
B
Bernhard • solo_traveller • de
9
Sensationell
Pros:

Lage , Park, Breakfast

Cons:

Ausstattung

2026-01-20 • via Nuitee
I
Ithamar • couple • au
10
2026-01-19 • via Nuitee
A
Aaron • couple • au
9
Pros:

This was my 2nd stay at the loft & was lovely once again. Will be returning in the near future!

2026-01-19 • via Nuitee
A
Abigail • family_with_children • au
9
2026-01-19 • via Nuitee
M
Mark • couple • au
10
Whether for business or romance, or just a play to stay passing through. Parklands was memorable.
Pros:

The grounds are excellent to walk around, with water features, paths, and wildlife. Breakfast was lovely and the staff very friendly. And the rooms are superb, with the bed very comfortable. What I really liked is how quiet and peaceful Parklands is, far away from the highway.

2026-01-19 • via Nuitee
C
Chloe • couple • au
8
2026-01-19 • via Nuitee
V
Virginia • extended_group • au
9
Rooms very clean and friendly staff.
Pros:

Beautiful area.

2026-01-19 • via Nuitee
E
Eilis • couple • au
10
2026-01-19 • via Nuitee
P
Priscilla • couple • au
8
2026-01-19 • via Nuitee
P
Patra • couple • gb
10
Lovely hotel would recommend
Pros:

Fantastic property with lovely rooms and beautiful gardens. Perfect base for exploring the area. Very clean and staff attentive. A pool would have been a nice addition.

Cons:

The hotel restaurant was closed the days we stayed.

2026-01-17 • via Nuitee
C
ChappyLizard • family_with_children • au
10
2026-01-15 • via Nuitee
A
Alan • family_with_children • au
9
2026-01-12 • via Nuitee
V
Veronica • couple • au
8
Amazing property, perfect for a peaceful getaway
Pros:

The grounds and gardens are stunning. Loved the layout of the cottages
The cottage I had was quiet, spacious and peaceful and I loved having the private lawn area off the lounge . Whilst the property was very busy during my stay, the staff were very friendly and accommodating

Cons:

Needs some maintenance, looking a bit tired in places. Also the wall heater in my cottage seemed unable to be turned off !! lucky the air conditioning worked well to combat this. French door bolts wouldn't align so not able to be locked .
Breakfast was a bit average

2026-01-09 • via Nuitee
C
chris • couple • gb
9
A comfortable location and hotel for an overnight stopover.
Pros:

Our room provided all we needed( except tea bags). Very spacious and clean with the added attraction of a gas fire. Location was very quiet and in beautiful well kept grounds.

Cons:

We only had 2 tea bags on arrival in our room and when we requested some more were told they had non, even though they were available at breakfast. Breakfast was adequate but we've had better.

2026-01-09 • via Nuitee
D
David • couple • au
7
Great staff but property is showing it’s age.
Pros:

Location, size of rooms, great breakfast.

Cons:

Old TV with no internet connection.
Poor kitchen facilities.

2026-01-06 • via Nuitee
Z
Zahedi • couple • au
10
2025-12-25 • via Nuitee