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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Terrace
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Security alarm
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Key card access
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Television in common areas
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
Review Highlights
Categories
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Property Description
Luxurious Suites with Fireplaces and Flat-Screen TVs
Indulge in luxury at Parklands Country Gardens & Lodges Blue Mountains, where each suite features a cozy fireplace and a modern flat-screen TV.
Secluded Retreat on 28 Acres
Escape to a secluded oasis spread across 28 acres of manicured gardens, complete with a tranquil lake and day spa facilities.
Convenient Location in the Blue Mountains
Located in Blackheath, a stone's throw away from popular attractions like Govetts Leap Lookout, Katoomba, and The Three Sisters, Parklands Country Gardens & Lodges Blue Mountains offers the perfect blend of serenity and convenience.
Experience luxury and tranquility at Parklands Country Gardens & Lodges Blue Mountains. Book your stay now to unwind in style amidst the natural beauty of the Blue Mountains.
Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card.
Please note that there is a 2.25% charge when you pay with Diners Club or JCB credit card.
Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.
For children (aged 4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Clean
Phone line doesn’t work, number on google didn’t work either, poor communication
The rooms were absolutely beautiful with a private garden. Breakfast was very good and the staff were great. Facilities in the room were very good.
The loft room above us had a creaky floor which had us awake early most morning's when those guests were moving about. There was not a smart TV in our room so we ended up watching things on our telephone after our day's activities (local TV was limited).
The bedroom is a chalet type room with a big bedroom and wide verandah. The bathroom was adequate good size, and there is a small kitchen/utility area to prepare drinks.
Breakfast was good and the staff very friendly and helpful.
The wardrobe area is badly designed with inadequate space for clothes longer than a nights stay.
We visited early in the week and found the availability of eating places in the town very limited.
Beautiful grounds, inviting rooms and an excellent breakfast!
N/a
Staff and location
For that amount of money I expect the carpet to be power cleaned and not smelling like dog house
Privacy, decor, beautiful setting
Took 2 calls to replace empty body wash. No towel hook in back of bathroom door
Beautifully landscaped and well maintained garden. Stylish large and well-designed, and very comfortable suites. Good parking. Excellent breakfast with extensive choices. Easy walk to town for a good pub and meals.
Minor annoyance was a running toilet, but this was quickly fixed.
Beautiful setting & walking distance to the town
Lovely setting , spacious accommodation, very clean, great staff, nothing was to much trouble.
Furniture and decor very tiered
Great location, rooms were really spacious and it was lovely and quiet
It would be nice to have a couple of mugs supplied in the room
The seclusion, views, service, staff and meals were all exceptional.
Absolutely nothing, it was perfect!
Great place to stay. Gardens were great. Fantastic breakfast.
Beautiful spot
Needs casting ability for the tv’s
The setting was lovely and tranquil, the room was spacious, and breakfast was good.
Thought the man on reception was rather cheeky. Upon arrival, he said you're too early (not in a nice tone), but our room was ready, so I didn't feel the need for him to make this remark. Furthermore, I had originally booked to stay at Lilianfels (sister property) but changed to Parklands because Lilianfels was undergoing some refurbishment, which coincided with our stay. Lilianfels couldn't guarantee some of the facilities would be open. When I asked about using Lilianfels for a swim, he told me that this wasn't possible. However, I asked that he call Lilianfels to check and lo and behold, I was able to use their facilities because Lilianfels is affiliated with Parklands and is advertised as such. So, I feel he just tried to fob me off, or else needs further training. Also, my booking was made via Booking.com, and the price was confirmed as $798 AUD, but Parklands charged me $809.97 AUD. When I queried the difference, he told me that it was down to the conversion rate, and I would have to contact Booking.com regarding this matter. However, it had nothing to do with Booking.com, as it was the property that charged me. It transpires that Parklands added 1.5% charge because I paid by debit card. They don't offer dinner, and the bar closes at 7 pm. Nobody is available at reception after 8 pm. There are a lot of shortcomings at Parklands, and it does not merit a 5-star rating. I also feel it is understaffed. There are probably a lot better properties to stay in at Blackheath. This was certainly not worth the money!
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