Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
High noise levels
Room maintenance issues
Limited TV and Wi-Fi services

Categories

Cleanliness
8
Some rooms need renovation, and there were complaints about water leaks.
Service
9.5
Staff were consistently described as kind and helpful.
Location
9.5
Excellent location near the Amazon Theatre and restaurants.
Room Quality
8
Several rooms were reported to be small and in need of maintenance.
Amenities
7.5
Limited amenities; the lack of a TV in some rooms and poor Wi-Fi were noted.
Value for Money
8
Guests felt the price did not match the quality of services received.
Food and Beverage
8.5
Breakfast was good, but lacking in healthy options.
Overall Experience
9
General satisfaction despite some issues; variety in experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:54

Property Description

Unique Location near Amazon Theatre

Located just 50 meters from the famous Amazon Theatre, Seringal Hotel offers a unique and classic style experience.

Comfortable Rooms with Modern Amenities

Each room at Seringal Hotel is equipped with an LCD TV, air conditioning, and a private bathroom with a hairdryer. Guests can also enjoy extras like a minibar in the room.

Delicious Dining Options

Start your day with a daily breakfast featuring tropical and regional specialties, and don't miss the hotel's afternoon tea service for a delightful break.

Book your stay at Seringal Hotel for a memorable experience in Manaus!

Important information:

We are currently expanding our salon/lobby to better serve our customers, so there may be occasional disturbances such as noise and dust in the area during business hours. For those who suffer from dust allergies, we recommend the use of masks. Normalization forecast is in the first half of November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1799 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
M
Maria Sylvia • solo_traveller • br
8
Pros:

Gentileza dos funcionários

Cons:

Apartamento precisando de reforma.

2026-05-09 • via Nuitee
K
Karin • couple • br
5
A localização é excelente, mas estrutura deixa a desejar
Pros:

Localização

Cons:

Banheiro muito ruim. Chuveiro dentro da área de banho, chuveiro com pouca água, sem box, com cortina plástica, que molha o ambiente todo. Mofo nos papéis de parede do quarto e cortinas.

2026-05-09 • via Nuitee
C
Cintia • solo_traveller • br
9
Pros:

O cheiro de limpeza dos quartos me impressionou, que cheiro gostoso de roupas de cama muito limpas. O café da manhã também estava ótimo.

Cons:

O chuveiro elétrico não é tão bom quanto um chuveiro a gás.

2026-05-09 • via Nuitee
T
Thaís • solo_traveller • br
10
Confortável
Pros:

Tudo, especialmente localização, conforto e café da manhã

Cons:

Poderia ter isolamento acústico e da luz solar melhores… mas passei apenas uma noite, e não prejudicou a experiência positiva

2026-05-08 • via Nuitee
L
Lilian • solo_traveller • br
10
2026-05-08 • via Nuitee
L
Lucas • solo_traveller • br
8
Pros:

Ótima localização no centro de Manaus! No geral, é um bom hotel.

Cons:

Prédio bem antigo. Tivemos que usar a escada de emergência por falta de luz e ela era bem precária, sem iluminação a noite, com saída pela cozinha.
Durante a falta de luz a noite, o hotel não ofereceu lanterna ou vela. Ficamos no escuro por quase 3 horas.
Também vi duas baratas no banheiro, creio que por ser um prédio mais antigo.
Junto ao hotel funciona um restaurante. Porém a área da recepção do hotel é o mesmo do restaurante (que é bem movimentado), então fica tudo muito confuso. Não há segregação de espaços.

2026-05-08 • via Nuitee
I
Igor • solo_traveller • de
5
Pros:

Good location, great breakfast and clean.

Cons:

No windows in the room we stayed and the toilet was very tight.

2026-05-08 • via Nuitee
F
Felix Carvalho • solo_traveller • br
8
2026-05-07 • via Nuitee
R
Rute • family_with_children • br
10
Excelente. Funcionário Daniel tem um atendimento diferenciado, adoramos!
Pros:

Conforto e localização

Cons:

Infelizmente Solicitei limpeza no quarto, mas o mesmo não foi limpo.

2026-05-06 • via Nuitee
P
Paul • extended_group • us
9
Good central location, Nice comfortable stay
Pros:

I thought this was a great value for the location and breakfast! It's right off the central square and Amazonas Theater. Lots to walk to, even the marina and market were walkable. A great place to start an Amazonian journey from. The breakfast was 10/10 with so many items and made to order as well.

Cons:

We had one giant bed and one small bed and the small bed was broken so kind of uncomfortable. Shower/bathroom was a common one room situation but hard to keep the water within the shower so everything got wet. There were a lot of events happening in the dining area so while breakfast was very nice it was shared with a lot of birthdays/anniversaries.

2026-05-06 • via Nuitee
A
Assis Marinho • couple • br
8
Muito bom
Pros:

Localização

Cons:

Portas

2026-05-05 • via Nuitee
A
Assis Marinho • couple • br
8
Muito boa.
Pros:

Limpas

Cons:

Portas

2026-05-05 • via Nuitee
M
Marília Lôbo do • couple • br
6
Pros:

a cortesia do staff.

Cons:

o quarto nao tinha janela e o bwc tinha mofo.

2026-05-04 • via Nuitee
R
Rodrigo • extended_group • br
7
Pros:

Localização, quartos ok.

Cons:

Janela virada para prisma (construção)

2026-05-04 • via Nuitee
A
Alisson Lima • solo_traveller • br
9
Pros:

Quarto grande, localização excelente, café da manhã muito bom e atendimento da equipe são os diferenciais.

Cons:

Vejo que a parte externa (fachada) poderia ter um cuidado e iluminação diferenciado, para destacar a beleza do edifício.

2026-05-04 • via Nuitee
K
Kimberly • couple • br
9
2026-05-04 • via Nuitee
E
Edson • solo_traveller • br
8
Pros:

A localização

2026-05-04 • via Nuitee
L
Luzia Doraci • solo_traveller • br
9
Excelente custo benefício ao lado Teatro Amazonas
Pros:

Localização maravilhosa, funcionários super atenciosos, café da manhã ótimo, por meu quarto estar desocupado anteciparam meu check-in , no check-out guardaram minha bagagem por algumas horas!!!

Cons:

Não se aplica!!!

2026-05-03 • via Nuitee
I
isabelle • couple • fr
10
2026-05-02 • via Nuitee
S
Sayak • couple • us
10
2026-05-02 • via Nuitee