Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
High noise levels
Room maintenance issues
Limited TV and Wi-Fi services

Categories

Cleanliness
8
Some rooms need renovation, and there were complaints about water leaks.
Service
9.5
Staff were consistently described as kind and helpful.
Location
9.5
Excellent location near the Amazon Theatre and restaurants.
Room Quality
8
Several rooms were reported to be small and in need of maintenance.
Amenities
7.5
Limited amenities; the lack of a TV in some rooms and poor Wi-Fi were noted.
Value for Money
8
Guests felt the price did not match the quality of services received.
Food and Beverage
8.5
Breakfast was good, but lacking in healthy options.
Overall Experience
9
General satisfaction despite some issues; variety in experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:54

Property Description

Unique Location near Amazon Theatre

Located just 50 meters from the famous Amazon Theatre, Seringal Hotel offers a unique and classic style experience.

Comfortable Rooms with Modern Amenities

Each room at Seringal Hotel is equipped with an LCD TV, air conditioning, and a private bathroom with a hairdryer. Guests can also enjoy extras like a minibar in the room.

Delicious Dining Options

Start your day with a daily breakfast featuring tropical and regional specialties, and don't miss the hotel's afternoon tea service for a delightful break.

Book your stay at Seringal Hotel for a memorable experience in Manaus!

Important information:

We are currently expanding our salon/lobby to better serve our customers, so there may be occasional disturbances such as noise and dust in the area during business hours. For those who suffer from dust allergies, we recommend the use of masks. Normalization forecast is in the first half of November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1652 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
T
Thea • family_with_children • de
8
Cons:

1 small and one large bed... it's difficult for 2 friends traveling...
It would be nicer to have 2 beds the same size
The bathrooms are extremely small

2026-02-14 • via Nuitee
P
Patrizia • solo_traveller • br
10
Excelente atendimento, ótima localização, café da manhã excepcional!
Pros:

Quarto bacana, cama espaçosa e excelente qualidade de lençóis e toalhas.

Cons:

O chuveiro elétrico podia ter mais pressão na água.

2026-02-14 • via Nuitee
W
Wilfried • extended_group • de
8
Diese Hotel ist eine gute Wahl
Pros:

Die Lage ist super: In unmittelbarer Nähe zum Theatro. Viele Bars und Restaurants in der Nähe.
Auf den untenstehenden Mangel hat man postwendend reagiert. Reichhaltiges Frühstücksbuffet. Zuerst dachten wir, die kleinen Gebäckteilchen wären lauter süße Sachen. Waren sie aber nicht. Man kann sich auch ein Omlet bestellen.

Cons:

Die Matratze des 3. Bettes hat nach Urin gerochen. Das haben wir dem Personal gesagt. Die Matratze wurde innerhalb von 5 Minuten gewechselt.
Unser Zimmer (Nr. 107) hatte keine Fenster. Im nachhinein gar nicht schlecht, weil es dadurch schön ruhig war. Wir waren ein paar Tage später wieder in diesem Hotel und haben gleich dieses Zimmer wieder bestellt.

2026-02-13 • via Nuitee
W
Wilfried • extended_group • de
9
Gutes Hotel, zentral gelegen, gutes Frühstück
Pros:

Das Hotel liegt in unmittelbarer Nähe zum Theatro. Es gibt viele Bars, Restaurants und Einkaufsmöglichkeiten in der Nähe. Wir waren schon ein paar Tage vorher in diesem Hotel und baten darum das gleiche Zimmer (107) wieder zubekommen. Hat geklappt. Das Zimmer ist innenliegend und hat kein Fenster. Dafür hat man aber auch kein Lärm von außen, was mir wichtg war. Und die Klimaanlage funktionierte zuverlässig.
Das Frühstücksbuffet ist sehr reichhaltig und die kleine Gebäckteilchen sind größtenteils kein Süßgebäck! Man kann sich auch ein Omlet oder Rühreiner bestellen.

2026-02-13 • via Nuitee
A
Ana Paula • family_with_children • br
10
2026-02-11 • via Nuitee
A
Andrea • extended_group • br
8
Pros:

Localização excelente .
Funcionários muito educados.

2026-02-11 • via Nuitee
J
Jiří • family_with_children • cz
9
2026-02-10 • via Nuitee
P
Priscilla • solo_traveller • br
8
Conforto e excelente localização
Pros:

Amei o café da manhã e a cama super confortável. A localização também é excelente. A equipe de atendimento é excelente, e o ambiente é bem confortável e acolhedor.

Cons:

O quarto tem um pouco de mofo, é meio úmido e a hospedagem não disponibiliza sabonetes, a luz do quarto é um pouco baixa, poderia ser melhor iluminado, com mais opções de luminária. E o wifi é péssimo, oscila muito.

2026-02-10 • via Nuitee
C
camargo • solo_traveller • br
9
2026-02-10 • via Nuitee
N
Naser • family_with_children • il
10
Pros:

The location and the room are excellent, the staff is very helpfull

2026-02-09 • via Nuitee
C
Cheyma • solo_traveller • de
9
Pros:

All

Cons:

Ça manque un bon seche cheveux

2026-02-08 • via Nuitee
G
Giulia • solo_traveller • be
10
2026-01-31 • via Nuitee
C
Cassia • family_with_children • br
9
Pros:

Precisei adiantar o horários do meu check-in e foram super solícitos atendendo meu pedido. A localização é espetacular e o café da manhã maravilhoso.

Cons:

Nada.

2026-01-30 • via Nuitee
L
Luis Roberto • solo_traveller • br
8
Boa estadia, bom ambiente, bom atendimento e boa localização
Cons:

internet instavel e lenta

2026-01-30 • via Nuitee
J
Jose Carlos • solo_traveller • br
8
Pros:

Bom

Cons:

Precisa de uma mesa pra trabalho.

2026-01-29 • via Nuitee
A
Aponte • solo_traveller • us
4
Pros:

Convenient location

Cons:

It wasn’t clean. There was hair all over the bathroom wall and it just didn’t look like it was maintained well at all.

2026-01-29 • via Nuitee
E
Eronides • solo_traveller • br
10
2026-01-27 • via Nuitee
C
Carla • family_with_children • gr
5
2026-01-26 • via Nuitee
L
LUIZA CRIVELARO • couple • br
10
2026-01-26 • via Nuitee
P
Priscilla • solo_traveller • br
8
Pros:

Quarto confortável, cama excelente, roupas de cama, tudo limpo e organizado. Café da manhã excelente.

Cons:

O quarto tinha um pouco de mofo, tanto que nas primeiras horas de hospedagem já atacou minhas alergias e tive de tomar um antialérgico, fora isso, tranquilo. Ah deveria ter de cortesia pelo menos um sabonetinho no banheiro.

2026-01-26 • via Nuitee