Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
High noise levels
Room maintenance issues
Limited TV and Wi-Fi services

Categories

Cleanliness
8
Some rooms need renovation, and there were complaints about water leaks.
Service
9.5
Staff were consistently described as kind and helpful.
Location
9.5
Excellent location near the Amazon Theatre and restaurants.
Room Quality
8
Several rooms were reported to be small and in need of maintenance.
Amenities
7.5
Limited amenities; the lack of a TV in some rooms and poor Wi-Fi were noted.
Value for Money
8
Guests felt the price did not match the quality of services received.
Food and Beverage
8.5
Breakfast was good, but lacking in healthy options.
Overall Experience
9
General satisfaction despite some issues; variety in experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:54

Property Description

Unique Location near Amazon Theatre

Located just 50 meters from the famous Amazon Theatre, Seringal Hotel offers a unique and classic style experience.

Comfortable Rooms with Modern Amenities

Each room at Seringal Hotel is equipped with an LCD TV, air conditioning, and a private bathroom with a hairdryer. Guests can also enjoy extras like a minibar in the room.

Delicious Dining Options

Start your day with a daily breakfast featuring tropical and regional specialties, and don't miss the hotel's afternoon tea service for a delightful break.

Book your stay at Seringal Hotel for a memorable experience in Manaus!

Important information:

We are currently expanding our salon/lobby to better serve our customers, so there may be occasional disturbances such as noise and dust in the area during business hours. For those who suffer from dust allergies, we recommend the use of masks. Normalization forecast is in the first half of November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Location

Guest Reviews

8.5
Based on 1991 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
D
Denise • extended_group • br
9
Ótimo custo benefício
Pros:

Quarto espaçoso. Banheiro pequeno em comparação mas b funcional, o chuveiro foi ótimo. Localização ótima. Dentre as opções achei bem boa a escolha.

Cons:

A decoração é antiga, poderia ser modernizada

2026-09-17 • via Nuitee
F
Francesco Boglioni • solo_traveller • es
10
Pros:

Desayuno increíble y personal súper amable.

Cons:

Nada

2026-09-16 • via Nuitee
H
Hnin • extended_group • de
7
Hotel mit viel Charm und überwältigendem Frühstücksbuffet
Pros:

Hotel mit viel Charm und überwältigendem Frühstücksbuffet

2026-09-15 • via Nuitee
N
Nikolina • couple • at
8
2026-09-15 • via Nuitee
C
camila • family_with_children • br
7
Pros:

Pictures look nicer than the room. It is an "ok" hotel for a short stay. But Ibis, just down the street, for the same price, offers an overall better experience.

Cons:

Tiny bathroom, electric shower, worn-out bedding.

2026-09-14 • via Nuitee
F
Felipe • couple • br
10
Ótima estadia no centro de Manaus
Pros:

Ótima localização, do lado do teatro. Café da manhã excelente. Funcionários prestativos e simpáticos.

Cons:

Nada a pontuar.

2026-09-14 • via Nuitee
W
Wellen • couple • br
10
Pros:

Local muito lindo e espaçoso, apesar de terem realocado para o quarto errado de início, assim que falamos nos realocaram para o correto. Me senti em um prédio da realeza.

Cons:

Único ponto é que foi uma pernoite e reserva do almoço do meu casamento civil. E infelizmente como restaurante ficou a desejar na organização dos pratos, de servir que houve demora e muitas trocas. Fiquei um frustada ao ver convidados esperando mais de 1 hora para receber a comida depois que metade já tinha recebido. Nesse ponto eu realmente fiquei frustrada, sem falar que teve desencontro de informação e tive mudar todos os pratos com os convidados

2026-09-10 • via Nuitee
K
Katarzyna • couple • gb
10
Great little find
Pros:

The breakfast was superb.
Friendly staff
location was good
we had a good size room with windows outside

Cons:

the noise outside and the windows being wooden means they do not really buff out the noise.

2026-09-10 • via Nuitee
F
FERNANDA • solo_traveller • br
10
2026-09-09 • via Nuitee
D
Daniel • extended_group • br
1
Pessima
Pros:

Hotel erro na cobrança das diárias mesmo apos inúmeras explicações, envio dos comprovantes e fizeram cobrança duplicada
Em
Momento nenhum gerente preocupou em esclarecer o erro financeiro deles

Cons:

Incompetência da gerência

2026-09-08 • via Nuitee
D
Daniel • extended_group • br
1
2026-09-08 • via Nuitee
J
jose • solo_traveller • pt
3
2026-09-07 • via Nuitee
T
TIAGO GABRIEL • couple • br
10
Pros:

Ambiente com arquitetura incrível

2026-09-07 • via Nuitee
L
Larissa • family_with_children • br
9
2026-09-07 • via Nuitee
B
Benjamin og Lisa • solo_traveller • dk
7
Pros:

Beliggenheden

Cons:

Der var ingen vinduer. Det vil sige at det var der ud til en gang. Så der var meget mørkt

2026-09-07 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-09-06 • via Nuitee
V
Valéria • solo_traveller • br
9
2026-09-06 • via Nuitee
V
Valéria • solo_traveller • br
9
2026-09-06 • via Nuitee
D
Diogo • couple • br
9
2026-09-05 • via Nuitee
D
Daniele • family_with_children • br
7
Localização mt boa, mas o chuveiro poderia ser melhor.
Pros:

Localização.

Cons:

O chuveiro era bem ruim, quase não saia água.

2026-09-04 • via Nuitee