Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
High noise levels
Room maintenance issues
Limited TV and Wi-Fi services

Categories

Cleanliness
8
Some rooms need renovation, and there were complaints about water leaks.
Service
9.5
Staff were consistently described as kind and helpful.
Location
9.5
Excellent location near the Amazon Theatre and restaurants.
Room Quality
8
Several rooms were reported to be small and in need of maintenance.
Amenities
7.5
Limited amenities; the lack of a TV in some rooms and poor Wi-Fi were noted.
Value for Money
8
Guests felt the price did not match the quality of services received.
Food and Beverage
8.5
Breakfast was good, but lacking in healthy options.
Overall Experience
9
General satisfaction despite some issues; variety in experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:54

Property Description

Unique Location near Amazon Theatre

Located just 50 meters from the famous Amazon Theatre, Seringal Hotel offers a unique and classic style experience.

Comfortable Rooms with Modern Amenities

Each room at Seringal Hotel is equipped with an LCD TV, air conditioning, and a private bathroom with a hairdryer. Guests can also enjoy extras like a minibar in the room.

Delicious Dining Options

Start your day with a daily breakfast featuring tropical and regional specialties, and don't miss the hotel's afternoon tea service for a delightful break.

Book your stay at Seringal Hotel for a memorable experience in Manaus!

Important information:

We are currently expanding our salon/lobby to better serve our customers, so there may be occasional disturbances such as noise and dust in the area during business hours. For those who suffer from dust allergies, we recommend the use of masks. Normalization forecast is in the first half of November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1679 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
E
Elizabeth extended_group br
7
Cons:

Banheiro com porta abrindo para dentro dificulta ou praticamente imposibilita entrar no banheiro

2026-03-21 via Nuitee
A
Ariadne family_with_children br
1
Cons:

Quarto sem janelas, wi-fi ruim e localização insegura.

2026-03-21 via Nuitee
E
Elaine couple br
10
Minha estadia foi excelente, superou a expectativa, local ótimo, café da manhã muito bom, atendimento diferenciado pelos
Pros:

Camas grandes, confortáveis e limpas

2026-03-21 via Nuitee
A
André solo_traveller br
8
Ótima localização, café da manhã muito bom
Pros:

Café da manhã muito bom

Cons:

Wi-Fi ruim

2026-03-20 via Nuitee
H
Haroldo Pontes solo_traveller br
9
2026-03-20 via Nuitee
C
Carlos Henrique Pires Luiz solo_traveller br
9
Bem localizado e com o melhor café da manhã regional de toda a Amazônia!
Pros:

O Hotel possui o melhor café da manhã regional, com comidas típicas amazônicas. É meu hotel preferido em Manaus! O ambiente é super agradável e até luxuoso.

Cons:

As instalações são um pouco velhas, mas nada que tire o charme.

2026-03-19 via Nuitee
H
HONG couple gb
9
服务超级好,性价比很高,很喜欢!
Pros:

Vitória 服务太好了!推荐我们的shopping mall特别喜欢,出来两个月,补充了一些生活必须品。临近的家乐福超市也很大。Vitória 推荐的早餐木薯饼(亚马逊的水果和香蕉)也特别好吃。而且Vitória 的英文特别好!
酒店早餐牛肉做的木薯饼好吃,地理位置十分优越。

Cons:

我的房间在二楼,窗户在走廊里,不对着户外。这一点我没有想到。

2026-03-19 via Nuitee
A
Alan extended_group gb
8
2026-03-19 via Nuitee
T
Thea family_with_children de
8
2026-03-18 via Nuitee
V
Vic family_with_children au
9
Pros:

The food was excellent and at reasonable price

2026-03-17 via Nuitee
F
FERNANDA extended_group br
7
Pros:

Localização maravilhosa

Cons:

O banheiro tinha um vazamento mas foi consertado rápido. Banheiro pequeno e instalações antigas mas acho que na região do Centro os hotéis são todos assim

2026-03-16 via Nuitee
F
felipe chrystian couple br
7
Parte de comida estava perfeito, impecável. Da vontade de retornar só por isso
Pros:

Recepção dos funcionários e forma de ajudar o hóspede

Cons:

Ar condicionado não funcionava, sendo necessário sair do hotel pois não havia mais quarto disponível

2026-03-16 via Nuitee
C
clovis couple br
10
Parabéns ao garçom Sr Raimundo, excelência em atendimento, café da manhã maravilhoso, almoço e café da tarde perfeito, u
Pros:

Quarto espaçoso, café da manha delicioso, recepcionista muito gentil

Cons:

Nada

2026-03-16 via Nuitee
G
Gisele Cristina Rossi family_with_children br
10
2026-03-15 via Nuitee
L
Larissa solo_traveller br
6
Pros:

Hotel muito bem localizado, possibilidade de ir a pé para diversos pontos turísticos.

Cons:

Barulho. O hotel é bem famoso pelo café da manhã/brunch e café da tarde, então sempre está com o salão principal cheio. Isso impacta no atendimento na recepção, que também faz a cobrança desse serviço.

2026-03-14 via Nuitee
S
Silva solo_traveller br
8
Pros:

localização, café da manhã

Cons:

Preço elevado.

2026-03-13 via Nuitee
S
Sarah couple ca
10
2026-03-13 via Nuitee
K
Kayser couple br
9
2026-03-12 via Nuitee
D
Dilyana family_with_children de
8
Zentrale Lage in Manaus
Pros:

Die Lage ist perfekt, viele kleine Restaurants und Geschäfte direkt neben an. Das Personal ist sehr freundlich. Das Zimmer ist groß und das Bett bequem. Das Frühstück ist üppig, mehr frisches Obst hätte mir allerdings besser gefallen.

2026-03-10 via Nuitee
H
Hong family_with_children ca
10
2026-03-09 via Nuitee