Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
High noise levels
Room maintenance issues
Limited TV and Wi-Fi services

Categories

Cleanliness
8
Some rooms need renovation, and there were complaints about water leaks.
Service
9.5
Staff were consistently described as kind and helpful.
Location
9.5
Excellent location near the Amazon Theatre and restaurants.
Room Quality
8
Several rooms were reported to be small and in need of maintenance.
Amenities
7.5
Limited amenities; the lack of a TV in some rooms and poor Wi-Fi were noted.
Value for Money
8
Guests felt the price did not match the quality of services received.
Food and Beverage
8.5
Breakfast was good, but lacking in healthy options.
Overall Experience
9
General satisfaction despite some issues; variety in experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:54

Property Description

Unique Location near Amazon Theatre

Located just 50 meters from the famous Amazon Theatre, Seringal Hotel offers a unique and classic style experience.

Comfortable Rooms with Modern Amenities

Each room at Seringal Hotel is equipped with an LCD TV, air conditioning, and a private bathroom with a hairdryer. Guests can also enjoy extras like a minibar in the room.

Delicious Dining Options

Start your day with a daily breakfast featuring tropical and regional specialties, and don't miss the hotel's afternoon tea service for a delightful break.

Book your stay at Seringal Hotel for a memorable experience in Manaus!

Important information:

We are currently expanding our salon/lobby to better serve our customers, so there may be occasional disturbances such as noise and dust in the area during business hours. For those who suffer from dust allergies, we recommend the use of masks. Normalization forecast is in the first half of November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Location

Guest Reviews

8.5
Based on 1963 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
M
Mariza • couple • br
6
2026-08-29 • via Nuitee
S
Sander • solo_traveller • cw
8
2026-08-29 • via Nuitee
J
jose • solo_traveller • pt
2
Pros:

Nada

Cons:

Quarto dofundo sem janelas e mau p almoço

2026-08-28 • via Nuitee
J
Juliana • solo_traveller • br
10
2026-08-28 • via Nuitee
M
Mislene • couple • br
6
Basica, eu não voltaria.
Pros:

Da localização. Está na rua praticamente do teatro

Cons:

Café da manhã precisa melhorar, banheiros bem antigos, frigobar não estava funcionando.

2026-08-27 • via Nuitee
A
Aimin • extended_group • cn
9
性价比很高的酒店
Pros:

非常舒服的床 地理位置优越 工作人员都很专业 帮我寄存了行李 早餐丰盛 性价比高

2026-08-27 • via Nuitee
V
Valérie • solo_traveller • fr
8
Emplacement central optimal. Petit déjeuner copieux excellent.
Pros:

Emplacement optimal. Hôtel ancien, salle de petit déjeuner très agréable. Petit déjeuner extrêmement copieux, très bon. Chambre calme possible.

Cons:

Certaines chambres n'ont pas de fenêtres sur l'extérieur mais on peut en changer a priori (c'est ce que j'ai fait). Le personnel ne parle pas systématiquement anglais, cela peut poser problème. Ceci dit, ils sont arrangeants.

2026-08-27 • via Nuitee
A
Arnaud • family_with_children • fr
9
2026-08-27 • via Nuitee
G
Gianluca • family_with_children • it
5
La struttura e la posizione sono ottimi. Il palazzo storico meriterebbe una rinnovata negli interni
Pros:

Posizione

Cons:

Stanza e corridoi fatiscenti

2026-08-27 • via Nuitee
A
Alonso Javier • extended_group • es
5
Decent for a night
Pros:

Near the city center, good staff and great breakfast.

Cons:

The room was like a bunker, the window was faced towards a warehouse - so no natural light -, the bathroom was so small and the shower had leaking problems, and the AC was not working properly.

2026-08-26 • via Nuitee
B
Blandine • solo_traveller • fr
9
2026-08-26 • via Nuitee
B
Blandine • solo_traveller • fr
9
Pros:

Bon emplacement petit déjeuner fabuleux

2026-08-26 • via Nuitee
J
Ju • solo_traveller • fr
10
Pros:

L'ambiance chaleureuse et authentique différente des grandes chaines hôtelières.
Le calme et le confort des chambres. Le buffet du petit déjeuner. Le personnel accueillant et aidant.

Cons:

De la moisissure dans la salle de bain

2026-08-25 • via Nuitee
F
Fernanda • couple • br
1
2026-08-25 • via Nuitee
N
Natalia • family_with_children • br
10
Estadia muito agradável
Pros:

Ótima localização, ao lado do teatro Amazonas, café da manhã excelente, optamos por almoçar no hotel, e também estava delicioso.
Tivemos um problema com o ar condicionado do e nos trocaram de quarto rapidamente.
Funcionários extremamente educados, solícitos e eficientes, em especial Isaac, que nos ajudou para uma experiência ainda mais acolhedora. Nossa família agradece!

2026-08-25 • via Nuitee
A
Amanda • solo_traveller • gb
9
Charming hotel
Pros:

Charming hotel with very friendly staff, with very good location for historical part of Manaus.

2026-08-24 • via Nuitee
A
Adilson • solo_traveller • br
8
Pros:

Do atendimento do pessoal, nota 10. Também do café da manhã, muito bom.

Cons:

Hotel simples, antigo, nem conservado, porém o ar condicionado estava com problemas, minha filha trocou 2 vezes de quarto.

2026-08-24 • via Nuitee
A
Adilson • solo_traveller • br
9
Pros:

Do atendimento dos empregados, do café da manhã.

Cons:

Ar condicionado com problema, minha filha trocou de quarto 2 vezes. Mas no terceiro estava bom.

2026-08-24 • via Nuitee
A
Andrea • couple • it
7
2026-08-24 • via Nuitee
E
Elena • couple • it
8
Hotel centrale e con ottima colazione. Camere da ristrutturare
Pros:

Posizione fantastica, vicinissimo al teatro dell’Amazzonia. Camera grande.Colazione spettacolare

Cons:

La camera è piuttosto vecchia, la carta alle pareti in alcuni punti è staccata. Le camere avrebbero bisogno di un po di manutenzione

2026-08-22 • via Nuitee